Generic Host Process for Win32 Services

[rkritz]

I'm getting this error message when I boot my computer up, and it is asking to either Debug, Send Error Report or Don't Send. Also when I am on the Internet and click on a search link, it redirects me to a different page. I have run Malwarebytes', Spybot, and Ad Aware and they have all come back clean. Here is the Hi Jack This log. Any help is appreciated. Thanks.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:10:42 PM, on 7/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\ISS\Proventia Desktop\blackd.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\WINDOWS\system32\ccsrvc.exe
C:\Program Files\Altiris\Carbon Copy\shellker.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRAM FILES\DRU\bin\DRUService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hummingbird\Connectivity\9.00\Exceed\HumDisplayServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Prot_srv.exe
C:\WINDOWS\system32\pstartSr.exe
C:\Program Files\ISS\Proventia Desktop\RapApp.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ISS\Proventia Desktop\vpatch.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Altiris\CARBON~1\client.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Network Associates\Common Framework\udaterui.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\Dell Mobile Broadband\systray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\ISS\Proventia Desktop\blackice.exe
C:\Documents and Settings\RKritz\My Documents\temp\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://waypoint.dobson.net/waypoint/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://waypoint.dobson.net/waypoint/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://ncache.entp.attws.com:8081/proxy_pac_file.js
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.62 antispy.microsoft.com
O1 - Hosts: 209.44.111.62 antiaware-pro.com
O1 - Hosts: 209.44.111.62 www.antiaware-pro.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [systray] C:\Program Files\Dell\Dell Mobile Broadband\systray.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Pointsec Tray] C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe
O4 - HKLM\..\Run: [AT&T Communication Manager] "C:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CD Storage Master 2009] C:\Program Files\CD Storage Master 2009\cdstorager.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Printkey2000.lnk = ?
O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O4 - Global Startup: Proventia Desktop Agent.lnk = C:\Program Files\ISS\Proventia Desktop\blackice.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.web.att.com
O15 - Trusted Zone: *.cingular.com
O15 - Trusted Zone: http://*.cingular.com
O15 - Trusted Zone: http://www.sonicats.com
O16 - DPF: ImageUploader - http://www.assetval.com/app/ImageUploader.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123539263924
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://centra.tdc.cingular.net/SiteRoots/main/Install/CentraDownloader.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-yahtzee/zylomplayer.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dobson.net
O17 - HKLM\Software\..\Telephony: DomainName = dobson.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dobson.net
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exe
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - PCTEL - C:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\Proventia Desktop\blackd.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Altiris Carbon Copy (CarbonCopy32) - Altiris - C:\WINDOWS\system32\ccsrvc.exe
O23 - Service: Carbon Copy Scheduler (CarbonCopyScheduler) - Altiris - C:\WINDOWS\system32\schdsrvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DRUAgent - AT&T - C:\PROGRAM FILES\DRU\bin\DRUService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Hummingbird Exceed Display Management (HumDisplayServer) - Hummingbird Ltd. - C:\Program Files\Hummingbird\Connectivity\9.00\Exceed\HumDisplayServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pointsec - Unknown owner - C:\WINDOWS\system32\Prot_srv.exe
O23 - Service: Pointsec Service Start (Pointsec_start) - Unknown owner - C:\WINDOWS\system32\pstartSr.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\Proventia Desktop\RapApp.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
O23 - Service: ISS Buffer Overflow Exploit Prevention (VPatch) - Internet Security Systems, Inc. - C:\Program Files\ISS\Proventia Desktop\vpatch.exe

--
End of file - 11794 bytes

[Shaba]

Hi rkritz

Is this a personal computer?

[rkritz]

No, it is a work computer.

[Shaba]

Then I am unable to help as per forum rules (http://forums.spybot.info/showpost.php?p=25712&postcount=5):


s Malware removal forum volunteers are unable to assist users with infected Corporate, Government, Small Business or Institutional machines, please contact our office support so they may provide direct assistance for your needs. Thank you.

Spybot S&D Corporate-Small Business Editions
For more information, please send an email to licenses(at)spybot.info

Regards.

[rkritz]

How do you contact office support?

[Shaba]

You can send email to that address if you have corporate license of spybot.

If you don't have, then you won't be able to get any support from here, unfortunately, as spybot is free only for personal use.

[Shaba]

Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Everyone else please begin a New Topic.