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"System Security" malware has taken over HELP PLEASE

S

stargaze_001

New member
I have a Malware I think is clled System Security that has taken over and popping up warnings to download their soft ware Also at least twice an hour it rebootd my laptop It will not let me use AVG 8.5 Free ver I downloaded yesterday and I cant open SpyBot. I have NO tech aptitude and no Idea how to fix this mess any help would be greatly appreciated
 
hi,

We will do this backwards. See if you can download and install MBAM:

Please download Malwarebytes' Anti-Malware (MBAM) to your desktop:

http://www.malwarebytes.org/mbam.php

Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click **Remove Selected.**

**A restart of your computer most likely will be required to remove some items.**

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Post the log in your reply.
 
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