cowtipper
2009-07-13, 05:20
It seems like I went through different ones, from hijacking google links, to the random audio ads. I sure hope you can help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:02:53 PM, on 7/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroDist.exe
D:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AIM6\aolsoftware.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\u9vi3g.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1211580450845
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\282773546817mxx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Office Source Engine oseNtLmSsp (oseNtLmSsp) - Unknown owner - C:\WINDOWS\system32\adsldpcw.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 9614 bytes
Thanks in advance.
Hi,
Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop. Post them back to your topic.
cowtipper
2009-07-14, 16:29
DDS (Ver_09-06-26.01) - NTFSx86
Run by Administrator at 6:25:19.61 on Tue 07/14/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1294 [GMT -7:00]
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
svchost.exe "C:\WINDOWS\system32\adsldpcw.exe"
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\DfrgNtfs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr
============== Pseudo HJT Report ===============
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [<NO NAME>] c:\docume~1\admini~1\locals~1\temp\u9vi3g.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Acrobat Assistant 7.0] "d:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: Convert link target to Adobe PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - d:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1211580450845
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\docume~1\admini~1\locals~1\temp\282773546817mxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\1kjr0rm5.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: d:\program files\adobe\acrobat 7.0\acrobat\browser\nppdf32.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
============= SERVICES / DRIVERS ===============
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
R2 {95808DC4-FA4A-4c74-92FE-5B863F82066B};{95808DC4-FA4A-4c74-92FE-5B863F82066B};c:\program files\cyberlink\powerdvd\000.fcl [2008-5-26 13560]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-1-4 587096]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-24 169632]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-6-14 115952]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-6-21 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-14 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090614.004\naveng.sys [2009-6-14 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090614.004\navex15.sys [2009-6-14 876144]
S2 oseNtLmSsp;Office Source Engine oseNtLmSsp;c:\windows\system32\adsldpcw.exe srv --> c:\windows\system32\adsldpcw.exe srv [?]
S3 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-24 192160]
S3 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-6-14 1805552]
=============== Created Last 30 ================
2009-07-12 17:54 444 a------- c:\windows\system32\d3d8caps.dat
2009-07-12 17:30 <DIR> --d----- c:\program files\Trend Micro
2009-07-12 17:15 1,277 a------- c:\windows\wininit.ini
2009-07-12 16:29 410,984 a------- c:\windows\system32\deploytk.dll
2009-07-10 22:28 <DIR> --d----- c:\windows\system32\Adobe
2009-07-08 21:27 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-07-08 21:23 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-08 21:23 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-08 21:23 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-08 21:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-08 20:25 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-07-08 20:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-07-08 18:49 880 a------- c:\windows\system32\cwcz
2009-07-08 18:10 1,110,399 a------- c:\windows\system32\UACvejxletsmlanyyi.db
2009-07-08 18:08 16,384 a--sh--- c:\windows\system32\advpack.dlle.dll
2009-07-08 18:07 208 a--s---- c:\windows\system32\3513766196.dat
2009-07-08 18:07 59,904 ---shr-- c:\windows\system32\adsldpcw.exe
2009-07-02 16:32 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-07-02 16:30 <DIR> --d----- c:\windows\system32\LogFiles
2009-06-28 20:11 <DIR> --d----- c:\documents and settings\administrator\.hd
2009-06-28 20:05 <DIR> --dsh--- c:\documents and settings\administrator\PrivacIE
2009-06-14 19:51 <DIR> --d----- C:\spoolerlogs
==================== Find3M ====================
2009-07-12 01:40 4 ----h--- c:\windows\fonts\mlog
2009-05-12 22:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 08:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-17 05:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 07:51 585,216 a------- c:\windows\system32\rpcrt4.dll
============= FINISH: 6:26:00.19 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-06-26.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 5/23/2008 2:20:06 PM
System Uptime: 7/13/2009 7:40:42 PM (11 hours ago)
Motherboard: Dell Computer Corporation | | 0T4962
Processor: Mobile Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2797/133mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 15 GiB total, 2.516 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 8.175 GiB free.
E: is CDROM ()
==== Disabled Device Manager Items =============
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom 440x 10/100 Integrated Controller
Device ID: PCI\VEN_14E4&DEV_4401&SUBSYS_017F1028&REV_01\4&39A85202&0&08F0
Manufacturer: Broadcom
Name: Broadcom 440x 10/100 Integrated Controller
PNP Device ID: PCI\VEN_14E4&DEV_4401&SUBSYS_017F1028&REV_01\4&39A85202&0&08F0
Service: bcm4sbxp
==== System Restore Points ===================
RP1: 7/12/2009 7:01:58 PM - System Checkpoint
RP2: 7/14/2009 12:40:40 AM - System Checkpoint
==== Installed Programs ======================
2007 Microsoft Office Suite Service Pack 1 (SP1)
32 Bit HP CIO Components Installer
Ad-Aware 2007
Adobe Acrobat 7.0 Professional
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Shockwave Player 11.5
Ahead Nero - Burning Rom
AIM 6
AIO_Scan
BCM V.92 56K Modem
Bejeweled Twist 1.0
Broadcom 440x 10/100 Integrated Controller
BufferChm
C-Major Audio
Copy
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Dell Wireless WLAN Card
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DJ_AIO_ProductContext
DJ_AIO_Software
DJ_AIO_Software_min
eSupportQFolder
F4100
F4100_doccd
F4100_Help
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 9.0
HP Deskjet All-In-One Software 9.0
HP Imaging Device Functions 9.0
HP Photosmart Essential 2.01
HP Photosmart Essential2.01
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
Intel(R) Extreme Graphics 2 Driver
Java(TM) 6 Update 14
Java(TM) 6 Update 6
Java(TM) 6 Update 7
LEGO Island
LiveUpdate 3.0 (Symantec Corporation)
Logitech Desktop Messenger
Logitech Harmony Remote Software 7
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Mozilla Firefox (3.5)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
PowerDVD
PSSWCORE
Remote Control USB Driver
Scan
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Sierra On-Line Games (Remove only)
SolutionCenter
Spybot - Search & Destroy
Status
Symantec AntiVirus
The Game Of Life
Toolbox
TrayApp
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb970012)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB898461)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VideoToolkit01
Viewpoint Media Player
VLC media player 1.0.0
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
==== Event Viewer Messages From Past Week ========
7/8/2009 9:26:37 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/8/2009 9:26:37 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/8/2009 8:39:09 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm SAVRT SAVRTPEL SYMTDI
7/8/2009 8:25:53 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
7/8/2009 8:22:16 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
7/8/2009 8:19:34 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SYMTDI Tcpip
7/8/2009 8:19:34 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
7/8/2009 8:19:34 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/8/2009 8:19:34 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/8/2009 8:19:34 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
7/8/2009 8:18:48 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Symantec SPBBCSvc service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Symantec Settings Manager service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Symantec Event Manager service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Symantec AntiVirus Definition Watcher service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The SavRoam service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Dell Wireless WLAN Tray Service service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:27 PM, error: Service Control Manager [7034] - The Ad-Aware 2007 Service service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 7:47:26 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Viewpoint Manager Service service to connect.
7/8/2009 7:47:26 PM, error: Service Control Manager [7000] - The Viewpoint Manager Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/8/2009 7:47:26 PM, error: Service Control Manager [7000] - The sopidkc Service service failed to start due to the following error: The system cannot find the file specified.
7/8/2009 6:41:40 PM, error: Service Control Manager [7034] - The LiveUpdate service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 6:41:39 PM, error: Service Control Manager [7034] - The Viewpoint Manager Service service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 6:13:44 PM, error: Service Control Manager [7034] - The sopidkc Service service terminated unexpectedly. It has done this 1 time(s).
7/8/2009 10:12:12 PM, error: Service Control Manager [7024] - The Symantec SPBBCSvc service terminated with service-specific error 4294967295 (0xFFFFFFFF).
7/8/2009 10:12:02 PM, error: System Error [1003] - Error code 000000f4, parameter1 00000003, parameter2 89af5da0, parameter3 89af5f14, parameter4 805fb046.
7/12/2009 7:06:22 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer PC218378728223 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{DDFB08AC-E54D. The master browser is stopping or an election is being forced.
7/12/2009 5:20:13 PM, error: Service Control Manager [7023] - The System Restore Service service terminated with the following error: The environment is incorrect.
7/12/2009 5:19:14 PM, error: SRService [104] - The System Restore initialization process failed.
7/12/2009 4:12:49 PM, information: Windows File Protection [64001] - File replacement was attempted on the protected system file c:\windows\system32\msxml2.dll. This file was restored to the original version to maintain system stability. The file version of the bad file is 8.30.9531.0, the version of the system file is 8.30.9529.0.
7/12/2009 3:54:51 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer BOZACK that believes that it is the master browser for the domain on transport NetBT_Tcpip_{DDFB08AC-E54D-44F3-A9. The master browser is stopping or an election is being forced.
7/12/2009 3:38:30 PM, error: Dhcp [1002] - The IP address lease 192.168.0.198 for the Network Card with network address 009096A4CF5D has been denied by the DHCP server 206.61.133.2 (The DHCP Server sent a DHCPNACK message).
7/12/2009 2:37:43 AM, information: Windows File Protection [64001] - File replacement was attempted on the protected system file msxml2.dll. This file was restored to the original version to maintain system stability. The file version of the bad file is 8.30.9531.0, the version of the system file is 8.30.9529.0.
7/12/2009 1:40:49 AM, error: System Error [1003] - Error code 0000000a, parameter1 00000018, parameter2 00000002, parameter3 00000000, parameter4 8050c9cc.
==== End Of File ===========================
Hi again,
Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu
select
Advanced Mode
On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck
Resident TeaTimer
and OK any prompts.
Restart your computer
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:
The Recovery Console was successfully installed.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New dds.txt log.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
cowtipper
2009-07-15, 04:25
I attached the files this time.
Hi again,
Open notepad and copy/paste the text in the quotebox below into it:
File::
c:\windows\system32\advpack.dlle.dll
c:\windows\system32\3513766196.dat
c:\windows\Fonts\mlog
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
For what purposes do you have Adobe Acrobat 7.0 Professional? I'm just asking cos it's badly outdated and should be upgraded to newer version. There are free alternatives for doing PDF printing if that's all Acrobat Pro is used for.
Uninstall this vulnerable Flash:
Adobe Flash Player ActiveX
and these vulnerable Javas:
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/virusscanner) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
cowtipper
2009-07-17, 16:49
I do need to edit pdfs from time to time, not just to view and print them. The software is so expensive though.
I noticed that Firefox doesn't work as well with forums as it used to. I had to use Internet Explorer to post this reply, because the buttons to edit the post didn't work. All of the icons were just pictures and not actual buttons. Also, the button for "Manage attachments" was gone so I wouldn't have been able to attach the txt files. Do you happen to know what plugin I would need to fix that?
I do need to edit pdfs from time to time, not just to view and print them. The software is so expensive though.
Hi,
Ok. In that case I recommend to edit only reliable pdfs with it and to do reading with up-to-date reader. Get the latest Adobe Reader 9.1 + update 9.1.2 for it here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) OR get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).
I noticed that Firefox doesn't work as well with forums as it used to. I had to use Internet Explorer to post this reply, because the buttons to edit the post didn't work. All of the icons were just pictures and not actual buttons. Also, the button for "Manage attachments" was gone so I wouldn't have been able to attach the txt files. Do you happen to know what plugin I would need to fix that?
Please clear Firefox cache (http://www.groovypost.com/howto/security/clear-firefox-browsing-history-and-private-data/) and it should work ok again :)
Delete c:\windows\system32\cwcz file if found. How's the system running now?
Due to inactivity, this thread will now be closed.
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.