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View Full Version : Anti-spyware apps/sites blocked, Safe Mode freezes up on startup



Squeek
2009-07-15, 00:00
I don't know where or when the initial infection happened. All I know is that:
Every single anti-spyware/malware website or program I try to connect with is blocked to an extent. Few will install. None will update OR run.
The problem has gotten worse. I think the last one I tried was Ad-Aware, which called for a restart. So I did that. I saw the dreaded BSoD for a split second, then the laptop rebooted again. It keeps going back to the page where I choose which OS to use (I have Vista on one partition (the infected one) and Ubuntu on another). I've recently tried Safe Mode w/Command Prompt and Safe Mode w/Networking.

I don't know where the Vista install disc is. Even if I did, I would still "downgrade" to XP anyway.

It's also doing funny things on the internet, like opening up repeated popups asking if I want to leave the page or stay on it. Also, a very specific quirky behavior: it deletes certain keywords in my livejournal entries when I go to edit them. It only happens on Vista. I went back into those same entries with Linux and nothing happened. Those words are also "Clicksor" keywords (some online advertisement app).

Come to think of it, there was a website I was forcibly redirected to a short while back. Something called winonlinescanner.com. I said no, I don't want the scan, but it started anyway and then started a download. I thought I'd canceled it, but maybe it got in anyway??

I don't know where to go from here.

Last known good configuration worked when I last booted up. I can get into Vista normally, but Safe Mode will not work. I think the last driver that loads is crcdisk.sys. Then it freezes. It's never done this before.

I CAN get Hijack This to work. Log is as follows:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:43:03 PM, on 7/14/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\ASScrPro.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Users\Jill\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Jill\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jill\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Jill\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.asus.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\Windows\ASScrProlog.exe
O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Jill\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [pronto] "C:\Program Files\Wimba\Pronto\pronto.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.9.113.cab
O16 - DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} (NeffyLauncherCtl Class) - http://disteng.nefficient.com/disteng/neffy/NeffyLauncher.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3923A618-272A-4236-8A28-7C7276FE7E88}: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{CBEB154E-3859-4EDB-A0EB-2CAD634D08B2}: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED540D39-2C53-4164-AD2C-4936DFFA9815}: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CS1\Services\Tcpip\..\{3923A618-272A-4236-8A28-7C7276FE7E88}: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CS2\Services\Tcpip\..\{3923A618-272A-4236-8A28-7C7276FE7E88}: NameServer = 85.255.112.137,85.255.112.100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.137,85.255.112.100
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ADSM Service (ADSMService) - Unknown owner - C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files\Kodak\AiO\Center\EKDiscovery.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\AiO\center\KodakSvc.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Syntek AVStream USB2.0 WebCam Service (StkSSrv) - Syntek America Inc. - C:\Windows\System32\StkCSrv.exe

--
End of file - 6577 bytes

What's happening??

I would edit it to shorten it, BUT....

Anyway, good news and bad news:
Good: Avira works on Vista.
Bad: I have a virus.

Removed large gif

Again, I've tried Safe Mode w/command prompt and Safe Mode w/networking. I don't think regular SM would work if both of those attempts have failed. How else can I remove this?

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Shaba
2009-07-16, 10:40
Hi Squeek

Please download Malwarebytes Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) and save it to your desktop.
alternate download link 1 (http://malwarebytes.gt500.org/mbam-setup.exe)
alternate download link 2 (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)
Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here (http://www.malwarebytes.org/mbam/database/mbam-rules.exe) and just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.

If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Please download RSIT (http://images.malwareremoval.com/random/RSIT.exe) by random/random... save it to your desktop.

Double click on RSIT.exe to run it.
Please read the disclaimer... click on Continue.
RSIT will start running. When done... 2 logs files...will be produced.
The first one, "log.txt", will be maximized
The second one, "info.txt", will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)

Post:

- mbam log
- rsit logs (taken after mbam run)

Shaba
2009-07-20, 22:33
Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Everyone else please begin a New Topic.