Help please: SS&D reports Virtumonde.dll | zlcommDB.dll

[Chris Haslam]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:48:54, on 2009-07-23
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\Explorer.EXE
F:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\WINDOWS\system32\spoolsv.exe
f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\wscntfy.exe
D:\Program Files\Analog Devices\Core\smax4pnp.exe
D:\Program Files\Analog Devices\SoundMAX\Smax4.exe
D:\WINDOWS\system32\RUNDLL32.EXE
F:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\RAMpage\RAMpage.exe
F:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
D:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Distillr\AcroTray.exe
F:\Corel\Suite8\Programs\DAD8.EXE
F:\Program Files\Ontrack\PowerDesk\PDDLGHLP.EXE
D:\Documents and Settings\Chris\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] D:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "D:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X IDE Setup] D:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [JMB36X Configure] D:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinSys2] D:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVP] "f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "F:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RAMpage] "F:\Program Files\RAMpage\RAMpage.exe" M=28 T=4 P="F:\Program Files\RAMpage\RAMpageConfig.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [OpwareSE2] "F:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "F:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA9925] command /c del "D:\WINDOWS\system32\zlcommdb.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7932] cmd /c del "D:\WINDOWS\system32\zlcommdb.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA345] command /c del "D:\WINDOWS\system32\zlcommdb.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1982] cmd /c del "D:\WINDOWS\system32\zlcommdb.dll"
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [SpybotDeletingB7338] command /c del "D:\WINDOWS\system32\zlcommdb.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8921] cmd /c del "D:\WINDOWS\system32\zlcommdb.dll"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Dialog Helper.lnk = F:\Program Files\Ontrack\PowerDesk\PDDLGHLP.EXE
O4 - Startup: SetTime.lnk = F:\Program Files\SetTime\SetTime.exe
O4 - Global Startup: Acrobat Assistant.lnk = F:\Program Files\Distillr\AcroTray.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = F:\Corel\Suite8\Programs\DAD8.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {123BBFF5-F9E4-4B0A-A75B-B545AC5AAB91} (DiagClientA Class) - https://www.portal.honda.ca/portal/DiagClient.cab
O16 - DPF: {3C9ECC99-D050-4AA2-9D9A-C0EA26252005} (DealerIdentity Class) - https://www.portal.honda.ca/portal/DealerIdentity.CAB
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activex/v2_0_0_11/PCAXSetupv2.0.0.11.cab?
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - F:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe


O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\hpzipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8247 bytes


Otherwise PC seems to operate normally.
...chris

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions.

I am wondering why you have not installed Service Pack #3 yet? Please do not do this while we are working on the malware removal.

Let's start with some information for you.

HijackThis is not located as instructed in the "Before you post" information?

O4 - HKLM\..\Run: [WinSys2] D:\WINDOWS\system32\winsys2.exe <<< this item is showing in the HJT log, see the google:
http://www.google.com/search?hl=en&q=winsys2.exe&btnG=Google+Search&aq=f&oq=&aqi=
I am 99% sure that is malware, just what malware and what may be hidden from us remain to be seen.

zlcommdb.dll <<< appears to be part of Zone Alarm, why Spybot is trying to remove that file, I do not know at this time.
http://www.google.com/search?hl=en&q=zlcommdb.dll&btnG=Search&aq=f&oq=&aqi=
I would like you NOT to use Spybot S&D and make sure TeaTimer is disabled as instructed while we try to resolve these issues.

If you wish to continue, we will start like this.

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) Follow these directions to properly locate HijackThis:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log. <<< close HJT until you need it again.

3) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

http://www.besttechie.net/mbam/mbam-setup.exe <<< download

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://thespykiller.co.uk/index.php/topic,5946.0.html

4) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
(You may edit out Microsoft, Hotfixes, Security Update for Windows XP,
Update for Windows XP and Windows XP Hotfix to shorten the list)
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

[Chris Haslam]

Thank you for your prompt reply.

The system is dual-boot, MSDOS and XP. Windows is on the D drive. If I have the opportunity, I install applications to the F drive. This is my wife's computer. Her data is on the G drive. My data is mirrored to the H drive.

You ask why SP3 has not yet been installed. Perhasp mistakenly, I thought that SP3 might interfere with accessing and copying data between the two PCs. My PC runs Win 2000 SP4 and hers (as you know) XP SP2. I access data on her PC using PowerDesk; she does similarly. She has an AutoIt script that copies data files with the archive bit set to my PC, for backup. Some years ago I wrote a program in VB that does backups per an .ini file. Photos reside on her PC; some directories of them are organized from my PC using an AutoIt script/application. So we do need access to each others data.

You can now see why HijackThis is on the D: drive. In downloading and installing HiJackThis I did follow the instructions in "BEFORE you POST" but today I checked my installation log for this PC. On 2008-06-04, I had an hourglass that flashed every 30 seconds or so. HouseCall found Adware_BrilliantDigitalEntertainment. I had it delete it, and installed HijackThis to check that it was gone.

To make sure that we are in step, I ask: should I now remove HijackThis 2.0.2 installed on 2008-06-06 via Add/Remove Programs? Before downloading HijackThis as you instruct?

I will continue to follow your instructions when I receive your reply.

FYI winsys2.exe | Properties shows version as 1.0.0.2 but no other properties. Suspicious? I have not knowingly installed an overclocking program: http://www.what-is-exe.com/filenames/winsys2-exe.html

zlcommDB.dll |Properties shows it to be part of ZoneAlarm 6.5.737. The created datestamp is consistent with my log: it shows that ZA was installed in Apr-May 2008.

I am following a policy of having ony one of the two PCs connected to the Internet at any time, and preventing the two communicating: I plug in one or the other into the router.

Spybot S&D was scheduled to run daily. This is now disabled. TeaTimer is not set to run. I have never used it on this PC.

[pskelley]

Not familiar with dual boot systems so keep that in mind as we proceed. I am however, familiar with malware.

Reference HJT, it is not the drive it on but how it is installed that is at issue. If you wish to run it from there, create a folder and move the HJT.exe into that folder. Backups for safety and logs will also store there and can get lost or deleted on the Desktop. Will look like this:
D:\Documents and Settings\Chris\Desktop\HJT\HiJackThis.exe

I'll see if I can post the information, but I understand at some near point you will no longer be able to access Windows Critical Updates unless you have SP#3 installed.

I believe we can proceed at this point, just be sure to have MBAM scan all drives then post:

1) The MBAM scan results
2) HijackThis log run after MBAM is complete and restarted if need be.
3) The uninstall list.

Thanks...Phil

[Chris Haslam]

MBAM test results:

Malwarebytes' Anti-Malware 1.39
Database version: 2508
Windows 5.1.2600 Service Pack 2

2009-07-26 22:18:26
mbam-log-2009-07-26 (22-18-26).txt

Scan type: Full Scan (C:\|D:\|F:\|G:\|H:\|I:\|)
Objects scanned: 221354
Time elapsed: 30 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
f:\autoit scripts\MyAlarm.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
f:\autoit scripts\Reduce file names to 64 chars.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
f:\autoit scripts\Remind to backup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

--------------

Post-MBAM HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:34:48, on 2009-07-26
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\Explorer.EXE
F:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\Program Files\Analog Devices\Core\smax4pnp.exe
D:\Program Files\Analog Devices\SoundMAX\Smax4.exe
D:\WINDOWS\system32\RUNDLL32.EXE
F:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\RAMpage\RAMpage.exe
F:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
D:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Distillr\AcroTray.exe
F:\Corel\Suite8\Programs\DAD8.EXE
F:\Program Files\Ontrack\PowerDesk\PDDLGHLP.EXE
D:\WINDOWS\system32\spoolsv.exe
f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\wscntfy.exe
F:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] D:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "D:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [JMB36X IDE Setup] D:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [JMB36X Configure] D:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinSys2] D:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVP] "f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "F:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RAMpage] "F:\Program Files\RAMpage\RAMpage.exe" M=28 T=4 P="F:\Program Files\RAMpage\RAMpageConfig.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [OpwareSE2] "F:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Dialog Helper.lnk = F:\Program Files\Ontrack\PowerDesk\PDDLGHLP.EXE
O4 - Startup: SetTime.lnk = F:\Program Files\SetTime\SetTime.exe
O4 - Global Startup: Acrobat Assistant.lnk = F:\Program Files\Distillr\AcroTray.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = F:\Corel\Suite8\Programs\DAD8.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {123BBFF5-F9E4-4B0A-A75B-B545AC5AAB91} (DiagClientA Class) - https://www.portal.honda.ca/portal/DiagClient.cab
O16 - DPF: {3C9ECC99-D050-4AA2-9D9A-C0EA26252005} (DealerIdentity Class) - https://www.portal.honda.ca/portal/DealerIdentity.CAB
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activex/v2_0_0_11/PCAXSetupv2.0.0.11.cab?
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - F:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\hpzipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 7544 bytes

-------------
Uninstall list

Acrobat.com
Acrobat.com
Ad-Aware
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe Acrobat 5.0
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Design Premium
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9
Adobe Setup
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AFPL Ghostscript 8.54
AFPL Ghostscript Fonts
AHV content for Acrobat and Flash
ArcSoft PhotoStudio 5.5
AutoIt v2.64
AutoIt v3.2.12.1
Canon CanoScan Toolbox 4.8
Corel WordPerfect Suite 8
CuteFTP
Digest Lyris
DiskeeperWorkstation
EQ5
EQ6
EQ6 Show
EQ6 Update
ERUNT 1.1j
GoldWave v5.25
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Intel RSX 3D
IrfanView (remove only)
Java(TM) 6 Update 6
JMB36X Raid Configurer
Kaleidoscope Collection
Kaspersky Anti-Virus 7.0
Kaspersky Anti-Virus 7.0
KODAK Gallery Upload Software
Malwarebytes' Anti-Malware
Manual CanoScan 8400F
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.0.12)
MSXML 4.0 SP2 (KB936181)
NetPerSec
NVIDIA Drivers
OmniPage SE 2.0
PDF Settings
Pegasus Mail
PowerDesk
PowerDesk 4.0
Presto! PageManager 6.11
QEX2 V1.07
RAMpage
RealPlayer
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Roxio Easy Media Creator 7 Basic DVD Edition
SciTE4AutoIt3 2-11-2008

SoundMAX
Spybot - Search & Destroy
TextPad 4.7
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
ZoneAlarm

------------

Since Virtumode infected the PC, on start or restart, the Desktop showed without icons, then Spybot S&D auto-ran, then icons showed, then command.com boxes showing for a second or so. MBAM caused a restart after showing the scan results, but none of the above ran.

Files with the names of the infected files were "compiled" AutoIt scripts I created at least 6 months ago. By "compiled" I mean interpreter with script: they appeared to be compiled.

[pskelley]

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 9 ActiveX <<< out of date and unsafe:
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Flash Player ActiveX <<< check this

Adobe Reader 9 <<< believe this needs a security update:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://blogs.adobe.com/psirt/2009/04/update_on_adobe_reader_issue.html
http://www.adobe.com/support/security/bulletins/apsb09-07.html
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 3.0 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Java(TM) 6 Update 6 <<< out of date and unsafe:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php


Let's have combofix take a look. I see nothing good about this item:
O4 - HKLM\..\Run: [WinSys2] D:\WINDOWS\system32\winsys2.exe
http://www.google.com/search?hl=en&q=winsys2.exe&btnG=Google+Search&aq=f&oq=&aqi=
and it would be rare something is not hidden. Please read and follow the directions carefully.

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
http://www.bleepingcomputer.com/forums/topic114351.html
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

When the tool is finished, it will produce a report for you. Post that report and a new HJT log

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Thanks

[Chris Haslam]

Phil,

I have updated all the items in the uninstall list except, of course, Adobe Flash Player ActiveX. In Add/Remove Programs, this shows neither size nor last used date. I have switched to Foxit Reader 3.0.

I downloaded and installed ComboFix, following the instructions on the bleeping computer site. The log is:

ComboFix 09-07-29.03 - Chris 2009-07-29 22:08.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.644 [GMT -4:00]
Running from: d:\documents and settings\Chris\Desktop\ComboFix.exe
AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

d:\windows\system32\F834AH3F.ocx
d:\windows\system32\userdata.dll
d:\windows\winhelp.ini

.
((((((((((((((((((((((((( Files Created from 2009-06-28 to 2009-07-30 )))))))))))))))))))))))))))))))
.

No new files created in this timespan

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-30 02:12 . 2008-04-29 21:51 68587040 --sha-w- d:\windows\system32\drivers\fidbox.dat
2009-07-30 02:12 . 2008-04-29 21:50 2158624 --sha-w- d:\windows\system32\drivers\fidbox2.dat
2009-07-29 23:09 . 2008-04-29 21:50 -------- d-----w- d:\documents and settings\All Users\Application Data\Kaspersky Lab
2009-07-29 04:14 . 2008-04-29 21:51 934844 --sha-w- d:\windows\system32\drivers\fidbox.idx
2009-07-29 04:14 . 2008-04-29 21:50 213188 --sha-w- d:\windows\system32\drivers\fidbox2.idx
2009-07-29 03:28 . 2009-07-29 03:15 410984 ----a-w- d:\windows\system32\deploytk.dll
2009-07-29 03:28 . 2009-07-29 03:28 -------- d-----w- d:\program files\Java
2009-07-29 02:50 . 2008-04-29 18:46 -------- d-----w- d:\program files\Common Files\Adobe
2009-07-29 02:44 . 2009-07-29 02:44 -------- d-----w- d:\documents and settings\Chris\Application Data\Foxit
2009-07-27 01:37 . 2009-07-27 01:37 -------- d-----w- d:\documents and settings\Chris\Application Data\Malwarebytes
2009-07-27 01:37 . 2009-07-27 01:37 -------- d-----w- d:\program files\Malwarebytes' Anti-Malware
2009-07-27 01:37 . 2009-07-27 01:37 -------- d-----w- d:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-21 03:18 . 2009-01-30 03:52 -------- d-----w- d:\documents and settings\Chris\Application Data\Canon
2009-07-16 13:17 . 2008-08-20 16:14 16333539 ----a-w- d:\windows\Internet Logs\tvDebug.zip
2009-07-13 17:36 . 2009-07-27 01:37 38160 ----a-w- d:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 17:36 . 2009-07-27 01:37 19096 ----a-w- d:\windows\system32\drivers\mbam.sys
2009-05-20 15:30 . 2008-04-29 21:51 94643 ----a-w- d:\windows\system32\drivers\klick.dat
2009-05-20 15:30 . 2008-04-29 21:51 105395 ----a-w- d:\windows\system32\drivers\klin.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="d:\windows\system32\ctfmon.exe" [2007-07-27 15360]
"MSMSGS"="d:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="d:\program files\Analog Devices\Core\smax4pnp.exe" [2006-12-18 868352]
"JMB36X IDE Setup"="d:\windows\JM\JMInsIDE.exe" [2006-10-30 36864]
"JMB36X Configure"="d:\windows\system32\JMRaidSetup.exe" [2006-10-30 1953792]
"NvCplDaemon"="d:\windows\system32\NvCpl.dll" [2007-06-28 8466432]
"NvMediaCenter"="d:\windows\system32\NvMcTray.dll" [2007-06-28 81920]
"Zone Labs Client"="f:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2006-08-24 968696]
"RoxioDragToDisc"="f:\program files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe" [2005-07-11 1695744]
"TkBellExe"="d:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-17 185632]
"RAMpage"="f:\program files\RAMpage\RAMpage.exe" [2001-01-06 10784]
"OpwareSE2"="f:\program files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 49152]
"SunJavaUpdateSched"="d:\program files\Java\jre6\bin\jusched.exe" [2009-07-29 148888]
"nwiz"="nwiz.exe" - d:\windows\system32\nwiz.exe [2007-06-28 1626112]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="d:\windows\system32\CTFMON.EXE" [2007-07-27 15360]

d:\documents and settings\Chris\Start Menu\Programs\Startup\
Dialog Helper.lnk - f:\program files\Ontrack\PowerDesk\PDDLGHLP.EXE [2008-4-28 40960]
SetTime.lnk - f:\program files\SetTime\SetTime.exe [2008-6-24 73728]

d:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - f:\program files\Distillr\AcroTray.exe [2008-4-29 82026]
Corel Desktop Application Director 8.LNK - f:\corel\Suite8\Programs\DAD8.EXE [2008-4-29 93184]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"f:\\Program Files\\Electric Quilt Company\\EQ6\\EQ6.exe"=
"d:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R3 klim5;Kaspersky Anti-Virus NDIS Filter;d:\windows\system32\drivers\klim5.sys [2007-12-13 24592]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\e:\ntglm7x.sys --> e:\NTGLM7X.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-07-29 d:\windows\Tasks\Ad-Aware.job
- f:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe [2008-05-19 03:02]

2009-07-29 d:\windows\Tasks\Helen's Backup Facility.job
- f:\autoit scripts\Helen's Backup Script.au3 [2005-03-09 20:08]

2009-07-26 d:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- f:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-06-04 15:43]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-WinSys2 - d:\windows\system32\winsys2.exe


.
------- Supplementary Scan -------
.
uStart Page = about:blank
uInternet Settings,ProxyOverride = <local>
DPF: {123BBFF5-F9E4-4B0A-A75B-B545AC5AAB91} - hxxps://www.portal.honda.ca/portal/DiagClient.cab
DPF: {3C9ECC99-D050-4AA2-9D9A-C0EA26252005} - hxxps://www.portal.honda.ca/portal/DealerIdentity.CAB
FF - ProfilePath - d:\documents and settings\Chris\Application Data\Mozilla\Firefox\Profiles\qjjy98gf.default\
FF - plugin: f:\program files\Acrobat\browser\nppdf32.dll
FF - plugin: f:\program files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: f:\program files\Real\RealPlayer\Netscape6\nppl3260.dll
FF - plugin: f:\program files\Real\RealPlayer\Netscape6\nprjplug.dll
FF - plugin: f:\program files\Real\RealPlayer\Netscape6\nprpjplug.dll
.
.
------- File Associations -------
.
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-29 22:12
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1096)
f:\program files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\miscr3.dll
d:\windows\system32\klogon.dll

- - - - - - - > 'lsass.exe'(1152)
f:\program files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\dnsq.dll
f:\program files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\miscr3.dll
f:\program files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\fssync.dll
.
Completion time: 2009-07-30 22:14
ComboFix-quarantined-files.txt 2009-07-30 02:14

Pre-Run: 3,318,951,936 bytes free
Post-Run: 3,408,969,728 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
C:\="MS-DOS"

143 --- E O F --- 2008-07-16 04:37

-----------

I ran [B]HJT. The log is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:20:53, on 2009-07-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
F:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\WINDOWS\system32\spoolsv.exe
f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\wscntfy.exe
D:\Program Files\Analog Devices\Core\smax4pnp.exe
D:\Program Files\Analog Devices\SoundMAX\Smax4.exe
F:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
F:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\RAMpage\RAMpage.exe
F:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Distillr\AcroTray.exe
F:\Program Files\Ontrack\PowerDesk\PDDLGHLP.EXE
D:\WINDOWS\explorer.exe
F:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] D:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] D:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [JMB36X Configure] D:\WINDOWS\system32\JMRaidSetup.exe boot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "F:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RAMpage] "F:\Program Files\RAMpage\RAMpage.exe" M=28 T=4 P="F:\Program Files\RAMpage\RAMpageConfig.exe"
O4 - HKLM\..\Run: [OpwareSE2] "F:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Dialog Helper.lnk = F:\Program Files\Ontrack\PowerDesk\PDDLGHLP.EXE
O4 - Startup: SetTime.lnk = F:\Program Files\SetTime\SetTime.exe
O4 - Global Startup: Acrobat Assistant.lnk = F:\Program Files\Distillr\AcroTray.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = F:\Corel\Suite8\Programs\DAD8.EXE
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {123BBFF5-F9E4-4B0A-A75B-B545AC5AAB91} (DiagClientA Class) - https://www.portal.honda.ca/portal/DiagClient.cab
O16 - DPF: {3C9ECC99-D050-4AA2-9D9A-C0EA26252005} (DealerIdentity Class) - https://www.portal.honda.ca/portal/DealerIdentity.CAB
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activex/v2_0_0_11/PCAXSetupv2.0.0.11.cab?
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - F:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - f:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\hpzipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6738 bytes

---------

FYI here is a partial log from Kaspersky Anti-Virus, from just before I paused KAV to run ComboFix:

Protection : running
--------------------
Total scanned: 183822
Detected: 9
Untreated: 0
Start time: 2009-07-29 19:02:28
Duration: 02:52:51


Detected
--------
Status Object
------ ------
detected: riskware Invader Running process: D:\WINDOWS\System32\svchost.exe
detected: riskware Hidden install Running process: D:\Program Files\Hewlett-Packard\Toolbox\Uninstall\Uninstall hp toolbox.exe
deleted: virus Worm.Win32.AutoRun.eis File: J:\Autorun.inf
detected: Trojan program Trojan-Downloader.JS.Agent.chw URL: http://www.mav-magazine.com/Dec1998/negative/index.htm
detected: Trojan program Trojan.JS.Agent.xl URL: http://www.mytelusmobiltiy.com/js/pk.1.1.4.js
detected: riskware Hidden install Running process: D:\Documents and Settings\Chris\My Documents\My Pictures\2009-04-12\File0001.EXE
detected: riskware Hidden install Running process: F:\Program Files\Mozilla Firefox\uninstall\helper.exe
detected: riskware Hidden install Running process: D:\Documents and Settings\Chris\Local Settings\Temp\fox12.tmp\Foxit Reader Setup.exe
not found: virus Heur.Invader (modification) File: D:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\qjjy98gf.default\Cache\C2152591d01//PE_Patch.UPX/32788R22FWJFW\catchme.cfexe


---------------

KAV said that all threats had been neutralized.

What next?

...chris

[pskelley]

Good morning Chris, let's do some cleaning and see how things are running.

Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

How is the computer running now, any malware issues?

Thanks...Phil

[Chris Haslam]

Phil,

I followed your instructions re HJT | "Do system scan only" with the two line items checked. With only HJT running, I clicked on "Fix Checked", and confirmed twice.

I ran ATF Cleaner, selected all, and clicked on "Empty Selected". ATFC said it had freed 4,920 kB.

I read the article on cleaning Prefetch. D:\Windows\Prefetch contains only 5 files totalling 501 KB. So I elected not to clean it out. In the registry, the EnablePrefetcher is 3 (Prefetch everything). "Everything" being not much, I elected to leave it at 3.

I ran SS&D. It found no malware. I note that SS&D is v. 1.5.20. Should I upgrade?

The PC is running fine. Maybe it's a bit faster than before I started this dialog with you. As you will remember, I started this thread because SS&D showed Virtumonde.

What further?

...chris

[pskelley]

Spybot - Search & Destroy <<< strange this is not showing the old version, please uninstall the old version, update to the newest version and make sure you are fully immunized.
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/faq/index.html
http://www.safer-networking.org/en/tutorial/index.html

Let's of information online about Prefetch, you should look it over:
http://www.google.com/search?hl=en&q=windows+xp+prefetch&btnG=Search&aq=f&oq=&aqi=g10

What prefetch is supposed to do is make information you use a lot available so you can run faster. After a while the file can become cluttered and can cause the opposite to happen. On my computer the file is here:
C:\Windows\Prefetch so yours should be D:\WINDOWS\Prefetch Keep an eye on the file, hackers were hiding there junk there but it seems them have stopped?

Let me know how the Spybot scan turns out once you update and if all is well we will remove combofix and post some information to help you stay clean.

Thanks...Phil

[Chris Haslam]

I uninstalled SS&D 1.5 via Add/Remove Programs, accepted reboot, and installed v. 1.6.2.46, accepting all defaults and suggestions except changed D: to F:, and immunized.

I now understand more about Prefetch than I did. I will keep watch on D:\Windows\Prefetch.

The Spybot scan found 133 tracking cookies. I clicked on "Fix selected problems", so they are gone.

...chris

[pskelley]

Some cookies are needed for access to secure sites and passwords, you can control the ones who are not, here is information.

http://www.mvps.org/winhelp2002/cookies.htm
http://mozilla.gunnars.net/firefox_help_firefox_cookie_tutorial.html

Let's see if we can wrap up like this:

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)

Update Kaspersky Anti-Virus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx

[Chris Haslam]

Before we proceed to the final stages, there are two other issues with this PC:

1. Every few weeks, Firefox 3.0.12 aborts, a BSOD shows, and the PC reboots. This has been happening for at least six months. It has happened three times today. The third time was when I clicked on the link in your post to mvps.org. The BSOD is on the screen for less than a second, too short a time for me to read anything, but I can see that the screen is mostly full of text. Usually it happens when Firefox is the top window, but the second time today was when my wife was in Pegasus. Firefox was being used for receiving Internet radio. The first time was when she was in Firefox.

Could this be a malware problem? It doesn't look like a hardware problem to me because, in my limited experience, hardware problems cause BSODs in several applications.

2. In your first posting, you noted that my wife's PC does not have XP SP3. I wrote that I turned off Automatic Updates just before SP3, because I could not afford to risk losing sharing of logical drives between her PC and mine (which runs Win 2K SP4.) Please reread my posting on this subject. I didn't mention there that we share an email address, she uses Pegasus to receive email and to move emails for me to Pegasus on my PC. We would be slightly sunk if we lost that capability. I do have a copy of SP3.

What do you recommend?

...chris

[pskelley]

Chris, you said this:

In your first posting, you noted that my wife's PC does not have XP SP3

It is late at night and I have been helping folks online for many hours and I am far from fresh. I wish you to understand that we must talk about only one computer. If you have more than one, start a new thread and the first available helper will assist.

If you have questions about the computer we just dealt with above, post those, making sure any error message are included, and any symptoms. Please do not confuse multiple computers.

If your issues is with Firefox, my suggestion is to uninstall it completely and upgrade to Firefox 3.5.1.

Thank you

[Chris Haslam]

Phil,

It is my wife's computer that this whole thread is about. I have no issues with mine (2000 SP4).

I really appreciate all your hard work on her behalf. It appears that Virtumonde is gone, so I am in no rush regarding the other issues with her computer.

...chris

[pskelley]

Finish the directions above and post the results of the MBAM and Kaspersky scans.

Please understand this is a malware removal forum, I may be able to help, but likely I will suggest good free forums that deal with these problesm.

Are you receiving any error messages when you get the BSOD?
Post those word for word.

How to troubleshoot the Blue Screen of Death
http://www.edbott.com/weblog/?p=576

A good support and troubleshooting site:
http://kadaitcha.cx/

Without the error message, these are hard to troubleshoot, but I often find out of date or faulty drivers involved. Let's have a look at a free diagnostic.
You will need to register free to store the test results and send me the link.

http://www.pcpitstop.com/pcpitstop/default.asp
(there is no reason to purchase anything, the diagnostic report is free)

Thanks

[Chris Haslam]

I followed the instructions in your posting #12.

Both the MBAM and KAV scans were clean. A strange thing is that the last Event in the KAV log is on 2008-12-01 10:02:41 and says Process (PID 1088) tried to access Kaspersky Anti-Virus process (PID 776), but the action has been blocked by the Self-Defense component. No action on your part is required.

There are no (readable) error messages when I get a BSOD. The text on the BSOD is only there for 100 milliseconds or so: I can't read that fast. When XP comes up again after the self-reboot, I do sometimes get an invitation to send a report to Microsoft, which I decline. I can send you a copy of that next time I get such an invitations (which may be weeks away), if you like.

I ran PitStop Overdrive from IE (no longer available from Firefox). The link is http://www.pcpitstop.com/betapit/sec.asp?conid=22484012


...chris

[pskelley]

I do sometimes get an invitation to send a report to Microsoft, which I decline.
If you send the report, the results will be information about how to correct the issues.

You can also contact Microsoft free for support concerning the issue via chat or email: http://support.microsoft.com/
Phone support likely requires a charge. If have used email support a few times, it takes a couple of days but the technicians are knowledgeable and will stay with you until they resolve your problem.

I suggest you click the links to Recommended Fixes and follow the instructions. It is very possible an out of date driver is a problem. You have two: http://www.pcpitstop.com/betapit/sec.asp?conid=22484012

You can get those drivers here:
http://www.nvidia.com/page/support.html

http://www.realtek.com.tw/products/productsView.aspx?Langid=1&PNid=7&PFid=10&Level=3&Conn=2
If you have questions:
http://www.realtek.com.tw/contact/

Because stuff can happen, I suggest you backup the reqistry before making changes on the computer just in case.

Hope this helps