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View Full Version : Trojan/Malware afected my pc... nothing helps to remove it...HELP



tkamila
2009-07-25, 16:23
Hello All,
I really need your help!
Recently I started to have problems with some adverts/websites popping up, it happens each 5-10 mins..
It is very annoying...
Someone told me it is trojan virus..
I have AVG free edition and run it - all it ok.
I installed Spybot SD - all is ok, once it found trojan..so I clicked to fix it and though it will be resolved but it is not...
I installed Malwarebytes Anit-Malware run it, it found 1 infection..I removed it and what happened...
new advert popped up!:(
I installed ESEP but then my Internet was not possible to run...server error... so I reinstalled it - now it is ok, but aderts keep popping up.
Here are the logs:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:08:19, on 25/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ATKOSD2\ATKOSD2.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Program Files\P4P\P4P.exe
C:\Windows\ASScrPro.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\thinkbroadband.com\tbbMeter\tbbMeter.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Synaptics\SynTP\SynAsus.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Media Access Startup - {25B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Media Access Startup\1.5.0.850\HPIEAddOn.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NP Helper Class - {35B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Internet Saving Optimizer\3.4.0.4340\NPIEAddOn.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: System Search Dispatcher - {CDBFB47B-58A8-4111-BF95-06178DCE326D} - C:\Program Files\System Search Dispatcher\1.3.0.840\ssd.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Microsoft Pinyin IME Migration] C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMESC\IMSCMIG.EXE /INSTALL
O4 - HKLM\..\Run: [ATKOSD2] "C:\Program Files\ATKOSD2\ATKOSD2.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [PowerForPhone] "C:\Program Files\P4P\P4P.exe"
O4 - HKLM\..\Run: [ASUS Camera ScreenSaver] C:\Windows\ASScrProlog.exe
O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tbbMeter] C:\Program Files\thinkbroadband.com\tbbMeter\tbbmeter.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ALLUpdate] "C:\Program Files\ALLPlayer\ALLUpdate.exe" "sleep"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe

--
End of file - 10266 bytes



HELP:) PLEASE................

pskelley
2009-07-25, 23:56
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions.

Please read the "Before you Post" directions again carefully, since TeaTimer is NOT diabled as instructed in the directions, please be sure you missed nothing else.

Please follow the directions carefully and in the numbered order. Do not install anything I do not request. Malware can be difficult to remove so do not expect fast or easy, if this works for you we will start our seartch like this.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Media Access Startup - {25B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Media Access Startup\1.5.0.850\HPIEAddOn.dll
O2 - BHO: NP Helper Class - {35B8D58C-B0CB-46b0-BA64-05B3804E4E86} - C:\Program Files\Internet Saving Optimizer\3.4.0.4340\NPIEAddOn.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: System Search Dispatcher - {CDBFB47B-58A8-4111-BF95-06178DCE326D} - C:\Program Files\System Search Dispatcher\1.3.0.840\ssd.dll

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

(If you still have MBAM, you do not need to download it again, but make sure you update to at least: Version 1.39 (Database 2501 7/25/2009)
and run the program as instructed)

5) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://thespykiller.co.uk/index.php/topic,5946.0.html

6) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

tkamila
2009-07-27, 04:45
Hello,
thank you for reply!

So, I have done all steps I was told to do...
and I still have some websites popping up..:(


Here are requested logs:


Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 6.0.6001 Service Pack 1

27/07/2009 03:23:33
mbam-log-2009-07-27 (03-23-33).txt

Scan type: Full Scan (C:\|D:\|E:\|G:\|)
Objects scanned: 207438
Time elapsed: 59 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

2007 Microsoft Office system
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.3
Adobe Shockwave Player 11
ALLPlayer V4.X
ASUS InstantFun
ASUS LifeFrame3
ASUS Live Update
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
Asus_Camera_ScreenSaver
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
Avanquest update
AVG Free 8.5
CCleaner (remove only)
Choice Guard
Citrix Presentation Server Client - Web Only
HD Tune 2.55
Highlight Viewer (Windows Live Toolbar)
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) PROSet/Wireless Software
Internet Saving Optimizer
ITECIR Driver
JMB36X Raid Configurer
Junk Mail filter update
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
mCore
mDriver
Media Access Startup
mHelp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (Chinese (Simplified)) 2007
Microsoft Office Access MUI (Chinese (Traditional)) 2007
Microsoft Office Access MUI (English) 2007
Microsoft Office Access MUI (French) 2007
Microsoft Office Access MUI (Spanish) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel 2007 Help ¸üР(KB963678)
Microsoft Office Excel 2007 Help §ó•sµ{¦¡ (KB963678)
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel MUI (Chinese (Simplified)) 2007
Microsoft Office Excel MUI (Chinese (Traditional)) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (French) 2007
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office IME (Chinese (Simplified)) 2007
Microsoft Office IME (Chinese (Traditional)) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook 2007 Help ¸üР(KB963677)
Microsoft Office Outlook 2007 Help Actualización (KB963677)
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (Chinese (Simplified)) 2007
Microsoft Office Outlook MUI (Chinese (Traditional)) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Outlook MUI (French) 2007
Microsoft Office Outlook MUI (Spanish) 2007
Microsoft Office Powerpoint 2007 Help ¸üР(KB963669)
Microsoft Office Powerpoint 2007 Help §ó•sµ{¦¡ (KB963669)
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office PowerPoint MUI (Chinese (Simplified)) 2007
Microsoft Office PowerPoint MUI (Chinese (Traditional)) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (French) 2007
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (Chinese (Simplified)) 2007
Microsoft Office Proof (Chinese (Traditional)) 2007
Microsoft Office Proof (Dutch) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (Chinese (Simplified)) 2007
Microsoft Office Proofing (Chinese (Traditional)) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (French) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (Chinese (Simplified)) 2007
Microsoft Office Publisher MUI (Chinese (Traditional)) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Publisher MUI (French) 2007
Microsoft Office Publisher MUI (Spanish) 2007
Microsoft Office Shared MUI (Chinese (Simplified)) 2007
Microsoft Office Shared MUI (Chinese (Traditional)) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (French) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007 Help ¸üР(KB963665)
Microsoft Office Word 2007 Help §ó•sµ{¦¡ (KB963665)
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word MUI (Chinese (Simplified)) 2007
Microsoft Office Word MUI (Chinese (Traditional)) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (French) 2007
Microsoft Office Word MUI (Spanish) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Outlook 2007 Help (KB963677)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
mMHouse
Motorola SM56 Speakerphone Modem
Mozilla Firefox (3.5.1)
mPfMgr
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
NAPIPROJEKT 1.0.6.2
NB Probe
NVIDIA Drivers
P4P
Power4Gear eXtreme
Real Alternative 1.9.0 Lite
RealPlayer
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Microsoft Office Word 2007 (KB969604)
Skype™ 4.0
Smart Menus (Windows Live Toolbar)
Sony Ericsson Media Manager 1.0
Sony Ericsson PC Suite 4.010.00
Spybot - Search & Destroy
Synaptics Pointing Device Driver
System Search Dispatcher
tbbMeter
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb971933)
Update for Outlook 2007 Junk Email Filter (kb971933)
USB 2.0 1.3M UVC WebCam
VistaFeaturePack
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Driver Package - ITE Tech.Inc. (itecir) HIDClass (06/20/2007 5.0.0004.2)
Windows Essentials Media Codec Pack 1.0
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Favorites for Windows Live Toolbar
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Upload Tool
Windows Live Writer
WinFlash
WinRAR archiver
Wireless Console 2
Xvid 1.1.3 final uninstall

tkamila
2009-07-27, 11:12
additional information..

I was reading some of your answers and did the scan of Kaspersky Online Virus Scan.
(I had to download JAVA for it).
Results:

Monday, July 27, 2009
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Monday, July 27, 2009 05:50:39
Records in database: 2553836
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area Critical Areas
C:\Program Files
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
C:\Users\Kamila\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
C:\Windows
Scan statistics
Files scanned 87464
Threat name 1
Infected objects 1
Suspicious objects 0
Duration of the scan 01:03:17

File name Threat name Threats count
C:\Program Files\Trend Micro\HijackThis\backups\backup-20090727-004811-369.dll Infected: Trojan-Downloader.Win32.Agent.cikx 1
The selected area was scanned.

pskelley
2009-07-27, 13:22
I was reading some of your answers and did the scan of Kaspersky Online Virus Scan.
I would appreciate it if you would read all of my instructions, seems you missed this one:

Do not install anything I do not request.

MBAM was not updated before it was run? You ran:
Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 6.0.6001 Service Pack 1

Version 1.39 (Database 2510 7/26/2009) <<< Newest this AM

Open MBAM > Click the Update Tab > Click Check for updates > Follow any prompts until you are at least to the updates I posted.
Run a Full scan, quarantine anything found and post the scan results.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 ActiveX <<< check this
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Adobe Reader 8.1.3 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://blogs.adobe.com/psirt/2009/04/update_on_adobe_reader_issue.html
http://www.adobe.com/support/security/bulletins/apsb09-07.html
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 3.0 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Adobe Shockwave Player 11 <<< check this
Security Update available for Shockwave Player
http://www.adobe.com/support/security/bulletins/apsb09-08.html
Critical Adobe Shockwave flaw affects millions
http://blogs.zdnet.com/security/?p=3664

and I still have some websites popping up..:(
What are these websites, what browser are you using? Have you tried another browser to see if it is being redirected?

Are you using a router?

After you post the results of the new MBAM scan, post also the HJT log you did not post the last time?

* Please post contents of that file & a new HJT log in your next reply.


Thanks

tkamila
2009-07-29, 14:23
Thank you very much for all your help!!!

I have done all the things you have asked, and also re-installed Adobe, install the small oxit Reader, and did another scan and also another KOS scan. They both came up clean and my machine seems to be running better and there is no website/advert popping up! Wooow...I am very happy!

Once again Thank You very much for you patience and assistance! you have been a huge help!
I haven't done it without your help:)

pskelley
2009-07-29, 14:36
It is surely best that your follow the directions so we can be sure all malware is removed. This is information I requested you have yet to provide.


Are you using a router?

After you post the results of the new MBAM scan, post also the HJT log you did not post the last time?

Quote:
* Please post contents of that file & a new HJT log in your next reply.

If you don't think follow through is necessary, then i'll leave you with this information:
Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx