View Full Version : Spybot won't launch, several trojans and viruses found on pc
Hello all. Hopefully I'll be able to accurately describe my ordeal over the last 2 days. Let me start by saying my home PC is used buy multiple people, and I'm hoping that I will not have to reformat yet again since I have some files not backed up and I do not want to hook-up my external hard drive since I know the pc is infected.
So 2 days ago while my husband was online my computer started "going crazy" since I was out of the house he tried to run Spybot, but it would not work. He then started to run AVG, well it started right away picking up some trojans. This I found pretty shocking since I scan my computer once a week, unfortunately my son interrupted the scan half way through and I had to start all over again. After a few hours and due to the lateness of the day I decided to let it run overnight... big mistake.
I got up the next morning and right away was greeted not by AVG but yet another program that would immediatly re-launch after I closed it out. So I restarted my computer went into msconfig and stopped a few new unfamiliar programs from starting on launch. Restarted my computer and now all of a sudden I could not open any of my spyware / virus search programs, internet explorer, firefox, and any other .exe files. After finding a work around to access the internet and doing a registry edit for exe I was able to open several programs again, including AVG but not spybot. So I uninstalled and reinstalled spybot. Still it would not launch but the tea timer would start
up.
While installing spybot I saw that a program popped up that was self installing. I quickly exited it and disconnected the internet. Next I set out to remove a few of the program files that I could find such as Personal Antivirus, Antivirus 2010, and Bravix. Unfortunately I ended up removing something that caused me to have to reactivate windows upon restart of the pc. After removing those my computer stopped downloading and self installing those programs. After running AVG a third time it had found 15 trojans and 2 viruses. Still after removal spybot would not work.
So I came here, then to trend micro to get Hijack this. But hijack this would not install or open, so I went back to trend micro and did an online scan. It found an additional trojan and 2 instances of malware. After removing those I was able to run the exe for hijack this but not able to install. At this point spybot still won't open.
So I'm back here and below you will find the hijack this log, hopefully you can help me out since I know that there is sill something lurking on my computer. Thanks in advance for your assistance.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:43:23 AM, on 7/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Kathrine\Desktop\HJTInstall.exe
C:\Documents and Settings\Kathrine\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL (file missing)
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [minix32] C:\WINDOWS\system32\minix32.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [minix32] C:\WINDOWS\system32\minix32.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223821276812
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
O20 - AppInit_DLLs: cru629.dat
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
--
End of file - 3901 bytes
pskelley
2009-07-31, 11:00
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
You must have read and followed the "Before you Post" instructions.
Kathrine, you must have missed the "Before you Post" directions, HJT is not located as instructed and it is unsafe. Delete both of these:
C:\Documents and Settings\Kathrine\Desktop\HJTInstall.exe
C:\Documents and Settings\Kathrine\Desktop\HiJackThis.exe
and follow these directions carefully:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log. <<< close HJT until needed later.
Please read and follow the directions carefully. You will want to keep this computer offline except when troubleshooting until it is clean, the junk can download more.
1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.
2) Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:
The Recovery Console was successfully installed
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
http://www.bleepingcomputer.com/forums/topic114351.html
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
When the tool is finished, it will produce a report for you. Post that report and a new HJT log
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use
3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
Thanks...Phil
Phil,
Okay after deleting the files you mentioned, I downloaded both HJT and combofix. In order to get them to install I had to rename and unblock the file under properties. Below are the requested logs. If I cannot get them all in one post I will add a second post.
Thanks!
ComboFix 09-07-29.04 - Kathrine 07/31/2009 14:10.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.172 [GMT -4:00]
Running from: c:\documents and settings\Kathrine\Desktop\Darsey.exe.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\Kathrine\Local Settings\Application Data\{FD1A43C8-FC5F-4828-A060-C55C03A0F80B}
c:\documents and settings\Kathrine\Local Settings\Application Data\{FD1A43C8-FC5F-4828-A060-C55C03A0F80B}\chrome.manifest
c:\documents and settings\Kathrine\Local Settings\Application Data\{FD1A43C8-FC5F-4828-A060-C55C03A0F80B}\chrome\content\_cfg.js
c:\documents and settings\Kathrine\Local Settings\Application Data\{FD1A43C8-FC5F-4828-A060-C55C03A0F80B}\chrome\content\overlay.xul
c:\documents and settings\Kathrine\Local Settings\Application Data\{FD1A43C8-FC5F-4828-A060-C55C03A0F80B}\install.rdf
c:\program files\INSTALL.LOG
c:\windows\COUPON~1.OCX
c:\windows\CouponPrinter.ocx
c:\windows\imsfl2.dll
c:\windows\Installer\2ebf878.msp
c:\windows\system32\certstore.dat
c:\windows\system32\drivers\UACqbdmdbymbc.sys
c:\windows\system32\lowsec
c:\windows\system32\lowsec\local.ds
c:\windows\system32\lowsec\user.ds
c:\windows\system32\sdra64.exe
c:\windows\system32\UACemlwerfvsp.dll
c:\windows\system32\UAChqpxvcfxph.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACmstmvbbqrd.dll
c:\windows\system32\UACritrxvivts.dll
c:\windows\system32\UACsauyaanybq.dll
c:\windows\system32\UACtylnkbwwxv.log
c:\windows\system32\UACucbugpascx.dat
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_6TO4
-------\Service_6to4
-------\Service_UACd.sys
((((((((((((((((((((((((( Files Created from 2009-06-28 to 2009-07-31 )))))))))))))))))))))))))))))))
.
2009-07-31 16:52 . 2009-07-31 16:52 -------- d-----w- c:\program files\Trend Micro
2009-07-30 15:39 . 2009-07-30 15:39 -------- d-----w- c:\program files\ERUNT
2009-07-29 23:26 . 2009-07-29 23:21 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-07-29 23:20 . 2009-07-29 23:27 -------- d-----w- c:\documents and settings\Kathrine\.housecall6.6
2009-07-29 20:18 . 2009-07-30 14:58 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-07-29 20:18 . 2009-07-29 20:20 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2009-07-29 19:11 . 2003-03-31 12:00 4224 -c--a-w- c:\windows\system32\dllcache\beep.sys
2009-07-29 19:11 . 2003-03-31 12:00 4224 ----a-w- c:\windows\system32\drivers\beep.sys
2009-07-29 15:09 . 2009-07-29 16:04 4 ----a-w- c:\windows\system32\bincd32.dat
2009-07-29 04:06 . 2008-11-27 22:47 -------- d---a-w- c:\windows\system32\images
2009-07-20 14:59 . 2009-07-20 14:59 -------- d-----w- c:\program files\iPod
2009-07-20 14:58 . 2009-07-20 15:00 -------- d-----w- c:\program files\iTunes
2009-07-08 16:39 . 2009-07-08 16:40 -------- d-----w- c:\program files\Overland
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-31 17:21 . 2008-10-12 16:39 69232 ----a-w- c:\documents and settings\Kathrine\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-07-29 16:23 . 2008-10-16 00:13 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\avg8
2009-07-28 20:10 . 2009-07-28 20:10 17294 ----a-w- c:\docume~1\ALLUSE~1\APPLIC~1\pyqulol.pif
2009-07-28 19:38 . 2009-01-03 01:12 -------- d-----w- c:\program files\Absolute Poker
2009-07-25 03:07 . 2009-05-21 02:50 -------- d-----w- c:\program files\Hidden Expedition - Everest
2009-07-25 03:07 . 2009-05-20 22:41 -------- d---a-w- c:\docume~1\ALLUSE~1\APPLIC~1\TEMP
2009-07-23 16:04 . 2009-03-08 17:32 -------- d--h--w- c:\program files\Installshield Installation Information
2009-07-23 16:03 . 2008-10-13 00:19 -------- d-----w- c:\program files\Common Files\Adobe
2009-07-20 14:59 . 2008-11-20 00:29 -------- d-----w- c:\program files\Common Files\Apple
2009-07-16 04:58 . 2008-10-20 22:14 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Microsoft Help
2009-07-12 20:27 . 2009-05-20 22:40 -------- d-----w- c:\program files\Mystery Case Files - Huntsville
2009-07-11 14:28 . 2008-10-16 00:13 335752 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-29 16:12 . 2003-03-31 12:00 827392 ----a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2004-08-04 07:56 78336 ------w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2003-03-31 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-06-24 15:04 . 2009-06-24 15:04 109269 ----a-w- c:\windows\Fonts\AdobeFnt07.lst
2009-06-21 14:37 . 2008-10-16 00:13 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-19 14:40 . 2009-06-19 14:36 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-06-19 14:22 . 2009-06-19 14:21 -------- d-----w- c:\program files\QuickTime
2009-06-19 13:46 . 2009-06-19 13:46 -------- d-----w- c:\program files\Walmart MP3 Music Downloads
2009-06-16 14:36 . 2003-03-31 12:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2003-03-31 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-11 19:47 . 2009-05-20 23:57 -------- d-----w- c:\program files\Mahjong Towers Eternity
2009-06-09 01:13 . 2009-06-09 01:13 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Grey Alien Games
2009-06-08 16:42 . 2008-10-12 01:34 -------- d-----w- c:\documents and settings\Kathrine\Application Data\Motive
2009-06-08 16:30 . 2008-10-12 01:33 -------- d-----w- c:\program files\Common Files\Motive
2009-06-08 16:24 . 2009-06-08 16:20 -------- d-----w- c:\program files\ATT-SST
2009-06-08 16:13 . 2008-10-12 13:35 -------- d-----w- c:\program files\BellSouth
2009-06-04 19:33 . 2009-05-21 00:35 -------- d-----w- c:\program files\Big Kahuna Reef
2009-06-03 19:09 . 2003-03-31 12:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-14 18:05 . 2009-03-31 22:23 530083 ----a-w- C:\HC4DecommissionScheduler.exe
2009-05-10 17:26 . 2008-10-16 00:13 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-07 15:32 . 2003-03-31 12:00 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-06 03:59 . 2008-11-25 17:15 227 ----a-w- c:\windows\PowerReg.dat
2009-07-22 14:51 . 2008-10-12 14:10 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-12 1948440]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-10 17:26 11952 ----a-w- c:\windows\system32\avgrsstx.dll
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
[HKLM\~\startupfolder\C:^Documents and Settings^Kathrine^Start Menu^Programs^Startup^Adobe Gamma.lnk]
path=c:\documents and settings\Kathrine\Start Menu\Programs\Startup\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnkStartup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"McciCMService"=2 (0x2)
"getPlus(R) Helper"=3 (0x3)
"avg8emc"=2 (0x2)
"ose"=3 (0x3)
"odserv"=3 (0x3)
"WMPNetworkSvc"=3 (0x3)
"Pml Driver HPZ12"=3 (0x3)
"iPod Service"=3 (0x3)
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"Adobe LM Service"=3 (0x3)
"AdobeVersionCue"=3 (0x3)
"Amazon Download Agent"=3 (0x3)
"AntipPro2009_12"=2 (0x2)
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\bfgclient\\bfgclient.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\WINDOWS\\system32\\mshta.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [10/15/2008 8:13 PM 335752]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [10/15/2008 8:13 PM 298776]
S3 trid3d;trid3d;c:\windows\system32\drivers\trid3dm.sys [10/11/2008 4:56 PM 222336]
S4 Amazon Download Agent;Amazon Download Agent;c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [5/20/2009 8:31 PM 319488]
S4 AntipPro2009_12;AntipyPro_12;c:\windows\svchast.exe --> c:\windows\svchast.exe [?]
S4 Mrx280;Mrx280; [x]
.
- - - - ORPHANS REMOVED - - - -
HKU-Default-Run-minix32 - c:\windows\system32\minix32.exe
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: motive.com\pattta.att
Trusted Zone: motive.com\patttbc.att
DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - hxxp://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
FF - ProfilePath - c:\docume~1\Kathrine\APPLIC~1\Mozilla\Firefox\Profiles\gieop6yz.default\
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-31 14:20
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'explorer.exe'(1244)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-07-31 14:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-31 18:27
Pre-Run: 132,463,927,296 bytes free
Post-Run: 132,738,883,584 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
202 --- E O F --- 2009-07-30 03:41
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:30:37 PM, on 7/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL (file missing)
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223821276812
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
--
End of file - 3404 bytes
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Center 1.0
Adobe Illustrator CS2
Adobe Reader 9.1.2
Adobe Shockwave Player 11.5
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Amazon Games & Software Downloader
Amazon MP3 Downloader 1.0.3
Apple Mobile Device Support
Apple Software Update
AT&T Internet Security Wizard 1.5.11
AT&T Toolbar
AVG Free 8.5
Azada
Big Fish Games Client
Big Kahuna Reef
Bonjour
Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
Fairway Solitaire
FastAccess® DSL Help Center 4.3
Hidden Expedition: Everest ™
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Image Zone 3.5
HP PSC & OfficeJet 3.5
HP Software Update
HP Unload DLL Patch
iTunes
Java(TM) 6 Update 7
Mahjong Towers Eternity
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.12)
MS Access 97 SP2
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Mystery Case Files: Huntsville ™
overland
QuickTime
Roll
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Spa Mania
Spybot - Search & Destroy
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb971933)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Walmart MP3 Music Downloads
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
pskelley
2009-07-31, 22:25
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.
Java(TM) 6 Update 7 <<< out of date and unsafe, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
Spybot - Search & Destroy <<< Please be sure Spybot S&D is up to date and fully immunized.
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/faq/index.html
http://www.safer-networking.org/en/tutorial/index.html
1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.
2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL (file missing)
Close all programs but HJT and all browser windows, then click on "Fix Checked"
3) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html
4) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/
* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Tutorial if needed:
http://thespykiller.co.uk/index.php/topic,5946.0.html
How is the computer running now?
Thanks
Phil,
Attached are the requested logs. I noticed immediately that my internet is much faster and the Malwarebytes program did find alot of threats. I am concerned however that in msconfig under the startup tab I still see some of the malicious programs listed.
Thanks.
Malwarebytes' Anti-Malware 1.39
Database version: 2541
Windows 5.1.2600 Service Pack 3
8/1/2009 5:25:59 PM
mbam-log-2009-08-01 (17-25-59).txt
Scan type: Full Scan (C:\|)
Objects scanned: 160712
Time elapsed: 2 hour(s), 28 minute(s), 42 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 2
Files Infected: 22
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AntipPro2009_12 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_ANTIPPRO2009_12 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Windows antiVirus pro (Rogue.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\Documents and Settings\All Users\Start Menu\Programs\Protection System (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
c:\documents and settings\Scotty\start menu\Programs\HomeAntivirus2010 (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
Files Infected:
c:\Qoobox\quarantine\C\WINDOWS\imsfl2.dll.vir (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACemlwerfvsp.dll.vir (Rogue.Agent) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UAChqpxvcfxph.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACmstmvbbqrd.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACsauyaanybq.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\drivers\UACqbdmdbymbc.sys.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP275\A0066426.dll (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP275\A0066427.sys (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP275\A0066430.dll (Rogue.Agent) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP275\A0066431.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP275\A0066433.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP275\A0066435.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP278\A0067589.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP278\A0067593.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\system volume information\_restore{e5a46b74-907c-4e02-a034-b38349314252}\RP278\A0067595.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\msxm192z.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\protection system\Protection System Support.lnk (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\protection system\Protection System.lnk (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\protection system\Uninstall Protection System.lnk (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
c:\documents and settings\Scotty\start menu\Programs\homeantivirus2010\HomeAntivirus2010.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
c:\documents and settings\Scotty\start menu\Programs\homeantivirus2010\Uninstall.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
c:\documents and settings\Scotty\application data\microsoft\internet explorer\quick launch\HomeAntivirus2010.lnk (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:59 PM, on 8/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223821276812
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
--
End of file - 4000 bytes
pskelley
2009-08-02, 01:17
I am concerned however that in msconfig under the startup tab I still see some of the malicious programs listed.
Exactly what are these "malicious programs"? They are not showing in Running Process.
See This:
http://www.netsquirrel.com/msconfig/msconfig_xp.html
Post a Startup list:
Open HJT > click Generate StartupList Log > Yes > copy/paste the contents of that notepad.
AVG8:
* Right click the icon for AVG in System Tray and choose Open AVG User Interface.
* Click on Update now, allow AVG to download and install any new updates.
* Click on Computer Scanner then choose "Scan whole computer", this takes a round one hour on the computer I am using now.
* Near the bottom above the words "The scan is complete" choose "Export overview to file"
* Choose Desktop and give it a name you will recognize like AVG Scan Results, then choose SAVE.
* Close results and close the Interface.
* Copy and paste the contents of that file.
For the start-up log do I need to check either of the option boxes? I only ask as the programs that I see are set to not run automatically on start-up.
pskelley
2009-08-02, 01:53
Negative
Phil,
The programs that I am labeling "malicious" are the programs that started popping up when we realized there was something really wrong with the computer. The two I recognize are Braviax and HomeAntivirus2010, there are also a couple of new ones that I do not recognize dumprep 0 -u and umaduyevi (also msxm192z) a few of those listed under Command have just the exe file listed whereas most of my other current programs list the drive and directory. Is it possible that some of these are traces of programs that have already been removed? Also after doing a quick search I also have found Windows Antivirus Pro which from what I've read is a "rouge security program" still on my system. Below I will post the requested logs.
Thanks for your help!
StartupList report, 8/1/2009, 7:56:44 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16876)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
--------------------------------------------------
Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
[OptionalComponents]
=
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}
--------------------------------------------------
Enumerating Download Program Files:
[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223821276812
[{E2883E8F-472F-4FB0-9522-AC9BF37916A7}]
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
[{EA7F451B-94DD-4009-A8BF-8F977B0B2696}]
CODEBASE = http://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
--------------------------------------------------
Enumerating Winsock LSP files:
NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
--------------------------------------------------
End of report, 4,291 bytes
Report generated in 0.125 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Scan "Scan whole computer" was finished.
No infection was found during this scan
Folders selected for scanning:;"Scan whole computer"
Scan started:;"Saturday, August 01, 2009, 7:57:29 PM"
Scan finished:;"Saturday, August 01, 2009, 10:32:13 PM (2 hour(s) 34 minute(s) 43 second(s))"
Total object scanned:;"316514"
User who launched the scan:;"Kathrine"
Warnings
File;"Infection";"Result"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite;"Found ";"Healed"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\ad.yieldmanager.com.539b0606;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\ad.yieldmanager.com.557bf2b0;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\adtech.de.a9245469;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\advertising.com.1820df7a;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\advertising.com.203aa218;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\advertising.com.525a5fb9;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\advertising.com.b624fa46;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\atdmt.com.7247c262;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\atdmt.com.b3e33b5f;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\advertising.com.f62113d5;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\doubleclick.net.bf396750;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\m.webtrends.com.b4ca7df0;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\pro-market.net.266912e2;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\pro-market.net.bbf67f2d;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\questionmarket.com.3eb5a9f1;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\questionmarket.com.4dd5e426;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\revsci.net.2df99d79;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\revsci.net.44927ec;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\revsci.net.55564293;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\revsci.net.e9dbeb91;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\tradedoubler.com.ef90aa95;"Found ";"Moved to Virus Vault"
C:\Documents and Settings\Kathrine\Application Data\Mozilla\Firefox\Profiles\gieop6yz.default\cookies.sqlite:\tribalfusion.com.dcc03271;"Found ";"Moved to Virus Vault"
pskelley
2009-08-02, 12:11
As always, before you make changes in the registry, follow the directions in "Before you Post" to back up the Registry with ERUNT.
Here are a few links with information about startup programs:
http://oreilly.com/windows/archive/how-to-remove-startup-programs.html
http://www.pacs-portal.co.uk/startup_index.htm
http://help.lockergnome.com/general/Remove-unused-items-Startup-List-MSCONFIG--ftopict55224.html
Clear Disabled Items from Msconfig Startup [Tip 148]
http://www.kellys-korner-xp.com/xp_tweaks.htm
http://www.kellys-korner-xp.com/regs_edits/msconfigdisabled.vbs <<< script
Clear Disabled Items from Msconfig Startup & Selective
Looks like AVG quarantined cookies, you can control cookies in Firefox, this might vary slightly with different versions:
http://mozilla.gunnars.net/firefox_help_firefox_cookie_tutorial.html
Also after doing a quick search I also have found Windows Antivirus Pro which from what I've read is a "rouge security program" still on my system.
Since you did not indicate the location, likely it is in either combofix quarantine (which we are about to remove) or infected System Restore files which we are about to clean.
Let's proceed like this to see if we can wrap up, follow the posted order please:
(Keep in mind we changed the name of combofix, if this does not remove it, delete the iron on the Desktop and the C:\combofix folder and contents. Let me know if you have additional questions about the combofix removal)
Remove combofix from the computer like this:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.
http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png
Clean the System Restore files like this:
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot
Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)
Update AVG and scan the system, to be sure it is running right and scanning clean.
Addition good AVG information:
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/
If all is well at this point, let me know and I will close the topic.
Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx
Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml
http://www.malwarecomplaints.info/
Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx
http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
Phil,
Thank you for the cookie information. I've already changed it to delete all cookies when I close my browser :D:
I tried to follow this link http://www.kellys-korner-xp.com/xp_tweaks.htm from two different sites and I keep getting a page load error. Should I skip this step for now and continue with cleaning out the system restore?
pskelley
2009-08-02, 18:47
Yes, finish with the instructions then you can look at the Startup information. I can tell you though that I am having no problem accessing this website: http://www.kellys-korner-xp.com/xp_tweaks.htm
or this script from the website:
http://www.kellys-korner-xp.com/regs_edits/msconfigdisabled.vbs
using Internet Explorer 8.
Try copy/pasting the url straight into the browser address line. You might
also try another browser if you are using Firefox.
Phil,
I followed all of the steps. Mbam only found 2 infected files and AVG found nothing, however when I searched again for Windows antivirus pro it came up again.
The shortcut is here:
C:\WINDOWS\system32\config\systemprofile\Desktop
The folder is here:
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs
And looks like another shortcut is here:
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Windows Antivirus Pro
It does appear that the shortcut is the only thing in the Windows Antivirus Pro folder. Are these just traces that I can delete?
Thanks again for your help.
pskelley
2009-08-03, 22:22
Just right click and delete and instance of the junk you can find.
Make sure you can see all files and folders:
http://www.bleepingcomputer.com/tutorials/tutorial62.html
navigate to the items search is finding and right click/delete them. Then empty the Recycle Bin.
Phil,
I've deleted those files and all other scans have come up clean. The computer seems to be running better and after reading a thread I found here we changed the administration rights on the accounts that we use daily and created an administrator account for computer / software changes. Hopefully these extra precautions will make our computer safer! I can't tell you how much I appreciate your help as I need this computer for job hunting.
Thank you so much!