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View Full Version : Desperate to get this resolved and get some sleep!



dman3104
2009-08-04, 07:23
I am getting a message for deleteing a detected spyware that says "Some problems couldn't be fixed; the reason could be that the associated files are still in use (in memory). This could be fixed after a restart."

So I tried that twice, and still no luck. So I hit no for restarting, and it says 3 problems could not be fixed. "You should have an administrator scan and fix again."

How do I go about doing that?

dman3104
2009-08-04, 07:54
anyone?

Matt
2009-08-04, 10:49
Hi dman3104,

do you use Windows Vista?

spybotsandra
2009-08-04, 11:03
Hello,

1. What are the problems named that were found after the scan?

2. Windows Vista might tell you that you are not being allowed to operate at the administration level of your computer.
You can solve this problem as follows:
Right-click the Spybot - Search & Destroy entry in your start menu,
instead of just left-clicking to start it.
Then, choose Run as administrator from the context menu.
You will find a screenshot of this problem in our FAQ:
http://www.safer-networking.org/en/faq/42.html

3. Please run a scan in safe mode:
http://www.computerhope.com/issues/chsafe.htm
That should fix it.

Best regards
Sandra
Team Spybot