View Full Version : Multiple iexplore.exe in task (list more than 2)
I have been seeing multiple processes in my task list of iexplore, up to 12 or more depending on how many browser windows have been opened and closed.
The processes do not stop when a browser window is closed and they accumulate.
I have run Spybot, Ad-Aware, Malwarebytes' Anti-Malware.
Spybot found Win32killav.kq and removed it but the issue still continues.
Ad-Aware and Malwarebytes' were clean.
I have Norton AV running.
Thanks for your help in advance.
Paul
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:20:38 PM, on 8/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKCU\..\Run: [IE Privacy Keeper] "C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/html - {3cedc044-be42-4ef7-87f8-101168799849} - C:\WINDOWS\system32\xwreg32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Canon PIXMA iP6000D Memory Card Manager (PDUiP6000DMemCrdMgr) - CANON INC. - C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
--
End of file - 7838 bytes
pskelley
2009-08-06, 20:44
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
You must have read and followed the "Before you Post" instructions.
Paul, some of this junk is hard to remove, so do not expect fast or easy. If that works for you, we will start like this.
1) Read the "Before you Post" instructions again carefully, since you missed the instructions to disable TeaTimer, be sure you missed no other important information.
2) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)
3) If you still have MBAM, no need to download it but make sure it is update to at least:
Version 1.40 (Database 2571 8/6/2009) and run it as instructed.
Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/
http://www.besttechie.net/mbam/mbam-setup.exe <<< download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Tutorial if needed:
http://thespykiller.co.uk/index.php/topic,5946.0.html
4) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
Thanks...Phil
Phil,
Thanks for your time.
I have been good about running malwarebytes', ad-aware, and spybot regulary.
I had a trojan.bho infection that malwarebytes' found two days ago it was cleaned but it returned once and cleaned it again.
The log below returned clean.
The HJT log and the uninstal log are also below.
As a side note, there are only 3 instances of iexplore at this time since I have not opened and closed multiple browser windows.
This is my major concern.
Again thanks for all of your help.
Malwarebytes' Anti-Malware 1.40
Database version: 2573
Windows 5.1.2600 Service Pack 3
8/6/2009 9:24:44 PM
mbam-log-2009-08-06 (21-24-44).txt
Scan type: Full Scan (C:\|)
Objects scanned: 160763
Time elapsed: 34 minute(s), 21 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
------------HJT log ------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:31:18 PM, on 8/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKCU\..\Run: [IE Privacy Keeper] "C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/html - {3cedc044-be42-4ef7-87f8-101168799849} - C:\WINDOWS\system32\xwreg32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Canon PIXMA iP6000D Memory Card Manager (PDUiP6000DMemCrdMgr) - CANON INC. - C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
--
End of file - 7324 bytes
------------ uninstal log ----------
Ad-Aware
Ad-Aware
Ad-Aware SE Personal
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.7
Adobe Shockwave Player 11
AOL Instant Messenger
Apple Software Update
ArcSoft TotalMedia Backup & Record
ATI Control Panel
ATI Display Driver
Banctec Service Agreement
Canon PIXMA iP6000D
Canon PIXMA iP6000D Memory Card Utility
Canon Utilities Easy-PhotoPrint
Creative MediaSource
Critical Update for Windows Media Player 11 (KB959772)
Data Lifeguard Tools
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Support 5.0.0 (630)
Easy-WebPrint
ERUNT 1.1j
Hallmark Card Studio 2006
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Intel(R) 537EP V9x DF PCI Modem
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
iTunes
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 7
Kodak EZ200 DIGITAL CAMERA Installation
LiveUpdate 1.80 (Symantec Corporation)
Logitech Desktop Messenger
Logitech Updater
Logitech Webcam Software
Logitech Webcam Software Driver Package
Magellan RoadMate Tools
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Modem Event Monitor
Modem Helper
Modem On Hold
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch for Windows Media Player
MUSICMATCH® Jukebox
Panda ActiveScan
Picasa 3
portraitsofautumn_3125138 Screen Saver
PowerDVD 5.3
QuickTime
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Skype™ 3.8
Sonic DLA
Sonic MyDVD
Sonic RecordNow! Plus
Sonic Update Manager
Sony USB Driver
Sound Blaster Live! 24-bit
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
Symantec AntiVirus Client
The Sims 2
Tweak UI
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live installer
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
pskelley
2009-08-07, 12:40
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.
Ad-Aware
Ad-Aware
Ad-Aware SE Personal
Not sure what's gone on here, if you run the freeware version, could you check to make sure it is up to date and uninstall any extra versions.
Adobe Flash Player 10 ActiveX <<< check this
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html
Adobe Reader 7.0.7 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.adobe.com/products/reader/
(if you want a smaller program, look at this one)
Foxit Reader 3.0 for Windows (make sure to uncheck any junk toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php
Adobe Shockwave Player 11 <<< check this
Security Update available for Shockwave Player
http://www.adobe.com/support/security/bulletins/apsb09-08.html
Critical Adobe Shockwave flaw affects millions
http://blogs.zdnet.com/security/?p=3664
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03 <<< very old
Java(TM) 6 Update 7
all out of date and unsafe, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of toolbar junk.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
Carbonite Piggybacks on Java
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1569
Logitech Desktop Messenger <<< this item gets installed along with another needed Logitech program. It is a resource waster, if you don't use it, suggest you uninstall it.
Spybot - Search & Destroy 1.4 <<< uninstall this out of date version
Spybot - Search & Destroy <<< Please be sure Spybot S&D is up to date and fully immunized.
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/faq/index.html
http://www.safer-networking.org/en/tutorial/index.html
The HijackThis log is showing this junk:
O18 - Filter hijack: text/html - {3cedc044-be42-4ef7-87f8-101168799849} - C:\WINDOWS\system32\xwreg32.dll
See this >> http://virscan.org/report/c29a0a9ee13253534d0eb57e2a508e33.html
Let's see if we can remove it manually first.
1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.
2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:
O18 - Filter hijack: text/html - {3cedc044-be42-4ef7-87f8-101168799849} - C:\WINDOWS\system32\xwreg32.dll
Close all programs but HJT and all browser windows, then click on "Fix Checked"
3) Right click Start > Explore and navigate to these files/folders and delete them if there.
C:\WINDOWS\system32\xwreg32.dll <<< delete that file
4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html
Let me know how the computer is running, any malware issues?
Thanks...Phil
Phil,
I have tried to delete the C:\WINDOWS\system32\xwreg32.dll file following your instructions but to no avail.
Aslo, the uninstall logs for the older AdAware and the Logitech Desktop Messenger were not found, could not uninstall.
I updated all the programs you stated and ran the others as instructed.
I still show multiple iexplore sessions even though I have only this posting browser session open.
I have attached a new HJT log for you
Thanks again for your help.
Paul
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:17:01 PM, on 8/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [IE Privacy Keeper] "C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/html - {3cedc044-be42-4ef7-87f8-101168799849} - C:\WINDOWS\system32\xwreg32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Canon PIXMA iP6000D Memory Card Manager (PDUiP6000DMemCrdMgr) - CANON INC. - C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
--
End of file - 8145 bytes
pskelley
2009-08-08, 10:58
Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:
The Recovery Console was successfully installed
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
http://www.bleepingcomputer.com/forums/topic114351.html
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
When the tool is finished, it will produce a report for you. Post that report and a new HJT log
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use
Thanks
Phil,
Here is the ComboFix log along with the HJT log.
Also Norton detected the xwreg32.dll file and was not in the System32 folder when I loooked today.
Thanks again......
Paul
------- ComboFix log ------------
ComboFix 09-08-08.01 - home 08/08/2009 23:23.1.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.627 [GMT -4:00]
Running from: c:\documents and settings\home\Desktop\ComboFix.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\All Users\Start Menu\Programs\Windows Live Messenger .lnk
c:\windows\Installer\43a27.msp
c:\windows\system32\Data
.
((((((((((((((((((((((((( Files Created from 2009-07-09 to 2009-08-09 )))))))))))))))))))))))))))))))
.
2009-08-09 03:02 . 2009-08-09 03:02 -------- d-----w- c:\windows\LastGood
2009-08-08 02:47 . 2009-08-08 02:48 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-08 02:20 . 2009-08-08 02:19 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-08-08 02:19 . 2009-08-08 02:19 152576 ----a-w- c:\documents and settings\home\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-08-08 02:11 . 2009-08-08 02:11 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2009-08-08 02:10 . 2009-08-08 02:10 1962544 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe
2009-08-08 02:10 . 2009-08-08 02:26 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-08-08 02:10 . 2009-08-08 02:26 -------- d-----w- c:\program files\NOS
2009-08-08 01:16 . 2009-08-08 01:16 -------- d-----w- c:\windows\system32\XPSViewer
2009-08-08 01:16 . 2009-08-08 01:16 -------- d-----w- c:\program files\MSBuild
2009-08-08 01:16 . 2009-08-08 01:16 -------- d-----w- c:\program files\Reference Assemblies
2009-08-08 01:15 . 2008-07-06 12:06 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-08 01:15 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2009-08-08 01:15 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-08 01:15 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2009-08-08 01:15 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-08 01:15 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2009-08-08 01:15 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-05 02:20 . 2009-08-05 02:20 -------- d-----w- c:\program files\Trend Micro
2009-08-05 02:17 . 2009-08-05 23:16 -------- d-----w- c:\program files\ERUNT
2009-08-04 23:49 . 2009-07-03 14:49 64160 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-08-04 23:48 . 2009-08-08 02:35 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}
2009-08-04 23:48 . 2009-07-08 17:28 2920112 -c--a-w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}\Ad-AwareAE.exe
2009-07-25 02:59 . 2009-04-30 22:57 199192 ----a-w- c:\windows\system32\lvci1201278.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-09 02:58 . 2008-08-16 20:22 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2009-08-09 02:58 . 2008-08-16 20:22 0 ----a-w- c:\windows\system32\drivers\logiflt.iad
2009-08-08 02:50 . 2004-12-26 03:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-08-08 02:40 . 2005-01-03 21:22 -------- d-----w- c:\program files\Common Files\Adobe
2009-08-08 02:19 . 2004-12-04 01:35 -------- d-----w- c:\program files\Java
2009-08-04 23:48 . 2005-07-02 01:36 -------- d-----w- c:\program files\Lavasoft
2009-08-03 23:42 . 2009-05-31 02:12 3942048 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-08-03 17:36 . 2009-04-25 01:43 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 17:36 . 2009-04-25 01:43 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-25 04:37 . 2004-12-10 02:28 -------- d-----w- c:\documents and settings\paul\Application Data\Creative
2009-07-25 03:00 . 2008-08-16 20:17 -------- d-----w- c:\program files\Common Files\LogiShrd
2009-07-25 02:58 . 2008-08-16 20:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Logishrd
2009-07-25 02:58 . 2008-08-16 20:16 -------- d-----w- c:\program files\Logitech
2009-07-23 02:16 . 2008-08-29 03:01 -------- d-----w- c:\documents and settings\home\Application Data\Skype
2009-07-23 02:16 . 2008-08-29 03:02 -------- d-----w- c:\documents and settings\home\Application Data\skypePM
2009-07-03 17:09 . 2004-08-04 11:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-06-16 14:36 . 2004-08-04 11:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2004-08-04 11:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-13 03:24 . 2009-06-13 03:24 -------- d-----w- c:\documents and settings\paul\Application Data\Malwarebytes
2009-06-03 19:09 . 2004-08-04 11:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-31 02:02 . 2009-05-31 02:02 82072 ---ha-w- c:\windows\system32\mlfcache.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IE Privacy Keeper"="c:\program files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" [2005-12-03 1015808]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]
"CTSysVol"="c:\program files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"vptray"="c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe" [2003-05-21 90112]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-08 149280]
"P17Helper"="P17.dll" - c:\windows\SYSTEM32\P17.dll [2004-06-10 60928]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSMMyDocs"= 01000000
"NoSMMyPictures"= 01000000
"NoNetworkConnections"= 01000000
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" /r
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe"
"IntelMeM"=c:\program files\Intel\Modem Event Monitor\IntelMEM.exe
"mmtask"=c:\program files\MusicMatch\MusicMatch Jukebox\mmtask.exe
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe"
"PDUiP6000DTskbr"=c:\program files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DTskbr.exe
"PDUiP6000DMon"=c:\program files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMon.exe
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" /hide
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\WinMX\\WinMX.exe"=
"%windir%\\system32\\ccapp.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
R0 Lbd;Lbd;c:\windows\SYSTEM32\DRIVERS\Lbd.sys [8/4/2009 7:49 PM 64160]
R0 sonyhcb;Sony Digital Imaging Base;c:\windows\SYSTEM32\DRIVERS\sonyhcb.sys [6/29/2006 5:44 PM 6097]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/3/2009 10:49 AM 1029456]
S3 KodakPPCAM;Kodak EZ200 DIGITAL CAMERA;c:\windows\SYSTEM32\DRIVERS\dc31vid.sys [2/7/2006 12:09 AM 430336]
S3 PA7333I;Kodak Webcam Explorer Bulk Mode Device;c:\windows\SYSTEM32\DRIVERS\DC31Bulk.sys [2/7/2006 12:09 AM 28669]
S3 sonyhcs;Sony Digital Imaging Video;c:\windows\SYSTEM32\DRIVERS\sonyhcs.sys [6/29/2006 5:44 PM 299923]
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder
2009-08-04 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-07-03 14:49]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.optimum.net/
uInternet Connection Wizard,ShellNext = iexplore
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-08 23:26
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2009-08-09 23:29
ComboFix-quarantined-files.txt 2009-08-09 03:28
ComboFix2.txt 2009-04-25 03:53
Pre-Run: 52,209,815,552 bytes free
Post-Run: 52,169,986,048 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
179 --- E O F --- 2009-08-09 03:03
---------- HJT log --------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:27 PM, on 8/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [IE Privacy Keeper] "C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -startup
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Canon PIXMA iP6000D Memory Card Manager (PDUiP6000DMemCrdMgr) - CANON INC. - C:\Program Files\Canon\Memory Card Utility\PIXMA iP6000D\PDUiP6000DMemCrdMgr.exe
--
End of file - 7752 bytes
pskelley
2009-08-09, 14:10
This tool will look for a Rootkit infection.
Download it to your Desktop
ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe
Double click the fsbl.exe and accept the agreement
Click NEXT...then Scan
BlackLight will Scan for hidden items
If anything is found save the report and post it.
Items found may be valid so do not remove anything.
How is the computer running now?
Thanks
Phil,
I ran the BlackLight program and it returned zero items found.
The computer is running better.
I am seeing the iexplore.exe process are not staying in the task list after the browser windows are closed.
It would seem that all is well at this point.
Should I run the Tea Timer again?
Do you feel it is a good tool to keep running?
I just like to keep background process to a minimun if I can thats all.
I would like to thank you again for all your help getting this issue resolved.
Paul
pskelley
2009-08-09, 16:16
Sounds good, let's look at your comments.
You can right click BlackLight and delete it.
Should I run the Tea Timer again?
Do you feel it is a good tool to keep running?
It's up to the user, TeaTimer is a good tool I just prefer and run these programs which you will read about in the information from experts.
http://www.bleepingcomputer.com/forums/tutorial49.html
http://www.bleepingcomputer.com/forums/tutorial50.html
I just like to keep background process to a minimun if I can thats all.
I agree with you there, see this information to help you do just that.
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://www.bleepingcomputer.com/forums/index.php?showtopic=87058&st=0&p=487112&#entry487112
http://www.microsoft.com/atwork/getstarted/speed.mspx
Let's see if we can wrap up like this.
Remove combofix from the computer like this:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.
http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png
Clean the System Restore files like this:
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot
Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)
Update Norton AntiVirus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.
If all is well at this point, let me know and I will close the topic.
Some good information for you:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx
Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml
http://www.malwarecomplaints.info/
Thanks...Phil
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx
http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx
Phil,
My system looks like it's running better.
I have run MBAM and it's clean.
I have Norton on auto update and scan so it has been running as well.
As suggested, Combofix is deleted, system restore cleaned up.
As of today, things are good.
Do you know of a program that will be able to delete the older versions of programs that I have without the uninstall files?
Would you suggest reinstalling the older versions to create a new log file and then uninstall?
Just a way to clean up I guess.
I can't say :thanks: enough !
Paul
pskelley
2009-08-11, 11:15
Hi Paul, It is always best to use the uninstaller if available. I suggest you visit the website of the program you are having issues with, look for support and ask them how best to proceed. If you find you still have issues, let me know what program and I will see if I have any information.
Thanks...Phil