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Cannot run scans on computer and google re-directing.

J

JohnShooter

New member
I have a problem with my computer. I'm unable to run any scans. I'm also unable to run HIJACK THis to post up a log. Whenever I go on google to search on something, I'm re-directed to an ad.

Can anyone please spare a solution to my problem?
 
Hi JohnShooter

Please try to rename hijackthis and let me know if it runs then :)
 
So let's see if this runs:

Download at your desktop DDS from one of the links below:

Link 1
Link 2
  • Double click the tool to run it.
  • A black Screen will open, just read the contents and do nothing.
  • When the tool finish it will open 2 reports.
  • Copy/paste both reports back here and remove DDS from your desktop.
 
All right. Here it is...

1st Log: D.D.S


DDS (Ver_09-07-30.01) - NTFSx86 NETWORK
Run by Casper & Grace at 23:21:31.95 on Thu 08/06/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.655 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Casper & Grace\Local Settings\Temporary Internet Files\Content.IE5\INFEIXIV\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080319
uSearch Bar = hxxp://www.comcast.net/toolbar2.0/search/
mWinlogon: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav
TB: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10b.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [EarthLink Installer] " /C
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [V0330Mon.exe] c:\windows\V0330Mon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [McAfee Backup] c:\program files\mcafee\mbk\McAfeeDataBackup.exe
mRun: [MBkLogOnHook] c:\program files\mcafee\mbk\LogOnHook.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\trubluannihilationbites\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\exifla~1.lnk - c:\program files\finepixviewer\QuickDCF2.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

S1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-8-6 11608]
S1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-29 201320]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-7-28 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-7-28 72944]
S2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\comcastspywarescan\ComcastAntiSpyService.exe [2009-3-16 616408]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-6 108289]
S2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-6 185089]
S2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-6 55656]
S2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-5-29 359248]
S2 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\Mcshield.exe [2009-5-29 144704]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-5-17 24652]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-5-29 695624]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-29 79304]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-29 35240]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-29 33832]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-29 40488]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-7-28 7408]
S3 V0330VID;WebCam Vista/Live! Cam Chat;c:\windows\system32\drivers\V0330Vid.sys [2008-6-20 185183]

=============== Created Last 30 ================

2009-08-06 23:05 <DIR> --d----- c:\docume~1\casper~1\applic~1\Malwarebytes
2009-08-06 23:04 <DIR> --d----- c:\program files\trubluannihilationbites
2009-08-06 22:28 55,656 a------- c:\windows\system32\drivers\avgntflt.sys
2009-08-06 22:28 <DIR> --d----- c:\program files\Avira
2009-08-06 22:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-08-06 22:22 <DIR> --dsh--- c:\documents and settings\casper & grace\PrivacIE
2009-08-06 22:15 <DIR> --dsh--- c:\documents and settings\casper & grace\IETldCache
2009-08-05 02:43 <DIR> --d----- c:\windows\system32\CatRoot
2009-08-05 01:22 24,576 a------- c:\windows\system32\tapi.nfo
2009-08-05 01:21 0 a------- C:\vkywt.exe
2009-08-05 01:21 0 a------- C:\phheq.exe
2009-08-05 01:21 0 a------- C:\ibts.exe
2009-08-05 01:21 0 a------- C:\criqmsck.exe
2009-08-05 01:20 9,728 a------- C:\umoikchf.exe
2009-08-03 12:28 <DIR> --d----- c:\program files\ACW
2009-07-31 19:57 <DIR> --ds---- C:\ComboFix
2009-07-30 19:10 39,424 a------- c:\windows\system32\grpconv.exe
2009-07-30 19:10 39,424 a------- c:\windows\system32\dllcache\grpconv.exe
2009-07-30 11:17 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-30 11:17 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-30 11:17 <DIR> --d----- c:\windows\ie8updates
2009-07-30 11:17 101,376 -------- c:\windows\system32\dllcache\iecompat.dll
2009-07-30 11:14 <DIR> -cd-h--- c:\windows\ie8
2009-07-30 01:48 118 a------- c:\windows\system32\MRT.INI
2009-07-29 23:46 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-07-29 23:46 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-07-29 23:43 <DIR> --d----- c:\windows\system32\dllcache\cache
2009-07-29 23:32 50,176 a------- c:\windows\system32\proquota.exe
2009-07-29 23:14 <DIR> a-dshr-- C:\cmdcons
2009-07-29 00:58 <DIR> --d----- c:\program files\Trend Micro
2009-07-29 00:46 <DIR> --ds---- C:\Combo-Fix
2009-07-28 17:31 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-07-28 17:30 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-07-28 15:09 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-07-26 22:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-26 22:08 <DIR> --d----- c:\program files\Bonjour
2009-07-24 03:02 2 a------- c:\windows\0535251103110107106.xvb
2009-07-20 16:09 0 a------- c:\windows\system32\AAWService_2009_07_20_16_09_03.dmp

==================== Find3M ====================

2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 09:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\dllcache\cache\wininet.dll
2009-07-03 13:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09 206,848 -------- c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09 594,432 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 13:09 55,296 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 13:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 13:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 13:09 184,320 -------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 13:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 07:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 12:12 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll

============= FINISH: 23:21:42.62 ===============




2nd log: Attach


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 4/20/2008 7:36:11 PM
System Uptime: 8/6/2009 10:21:34 PM (1 hours ago)

Motherboard: Dell Inc. | | 0RY007
Processor: Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz | Socket 775 | 1596/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 229 GiB total, 215.144 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 7/31/2009 8:04:09 PM - System Checkpoint
RP2: 8/2/2009 2:59:48 AM - System Checkpoint
RP3: 8/3/2009 10:03:00 PM - System Checkpoint
RP4: 8/5/2009 2:35:52 AM - Guided Help (Registry Backup)
RP5: 8/5/2009 2:36:08 AM - Guided Help (Registry Backup)
RP6: 8/5/2009 2:40:28 AM - Restore Operation
RP7: 8/5/2009 2:44:12 AM - Restore Operation
RP8: 8/6/2009 12:50:34 PM - System Checkpoint

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Avira AntiVir Personal - Free Antivirus
Bonjour
Browser Address Error Redirector
CA Pest Patrol Realtime Protection
Canon MP Navigator EX 1.0
Canon MP210 series
Canon MP210 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
Comcast Toolbar 3.0
Comcast Universal Installer v1.2
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Creative Live! Cam Center
Creative Software AutoUpdate
Creative System Information
Creative WebCam Center
Creative WebCam Vista User's Guide (English)
Critical Update for Windows Media Player 11 (KB959772)
Dell Driver Reset Tool
Dell Support Center (Support Software)
Dell System Restore
Desktop Doctor
Digital Line Detect
Documentation & Support Launcher
EarthLink Setup Files
FinePix Studio
FinePixViewer Resource
FinePixViewer Ver.5.5
Games, Music, & Photos Launcher
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Internet Service Offers Launcher
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 11
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
NetWaiting
PowerDVD
QuickTime
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
ScanSoft OmniPage SE 4
SearchAssist
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Sonic Activation Module
SUPERAntiSpyware Free Edition
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb971933)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

8/6/2009 10:28:36 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
8/6/2009 10:26:12 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
8/6/2009 10:23:34 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep Fips intelppm mfehidk SASDIFSV SASKUTIL
8/6/2009 10:15:23 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service McNASvc with arguments "" in order to run the server: {24F616A1-B755-4053-8018-C3425DC8B68A}
8/5/2009 3:24:21 AM, error: Service Control Manager [7000] - The McAfee Scanner service failed to start due to the following error: Access is denied.
8/5/2009 3:24:21 AM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service MCODS with arguments "" in order to run the server: {C98F04D7-CD30-4BB0-B7D7-8DD7448520F2}
8/5/2009 2:38:20 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep
8/5/2009 2:24:30 AM, error: Service Control Manager [7034] - The McAfee Scanner service terminated unexpectedly. It has done this 1 time(s).
8/5/2009 12:14:26 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/5/2009 1:24:13 AM, information: Windows File Protection [64007] - The protected system file scecli.dll could not be verified as valid because the file was in use. Use the SFC utility to verify the integrity of the file at a later time.
8/5/2009 1:23:38 AM, information: Windows File Protection [64004] - The protected system file netlogon.dll could not be restored to its original, valid version. The file version of the bad file is 5.1.2600.5512 The specific error code is 0x00000490 [Element not found. ].

==== End Of File ===========================
 
Download gmer.zip and save to your desktop.
alternate download site
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE"
Important! Please do not select the "Show all" checkbox during the scan..
 
Gmer.txt:

GMER 1.0.15.15020 - http://www.gmer.net
Autostart scan 2009-08-07 16:50:14
Windows 5.1.2600 Service Pack 3


HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems@Windows = %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon >>>
@UserinitC:\WINDOWS\system32\userinit.exe, = C:\WINDOWS\system32\userinit.exe,
@ShellExplorer.exe rundll32.exe tapi.nfo beforeglav = Explorer.exe rundll32.exe tapi.nfo beforeglav

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ >>>
dimsntfy@DLLName = %SystemRoot%\System32\dimsntfy.dll
igfxcui@DLLName = igfxdev.dll
WgaLogon@DLLName = WgaLogon.dll

HKLM\SYSTEM\CurrentControlSet\Services\ >>>
AntiSpywareService@ = C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
Bonjour Service@ = "C:\Program Files\Bonjour\mDNSResponder.exe"
Fax@ = %systemroot%\system32\fxssvc.exe
gusvc@ = "C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"
ITMRTSVC@ = "C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe"
JavaQuickStarterService@ = "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
MBackMonitor@ = C:\Program Files\McAfee\MBK\MBackMonitor.exe
mcmscsvc@ = C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
McNASvc@ = "c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe"
McProxy@ = c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
McShield@ = C:\Program Files\McAfee\VirusScan\McShield.exe
MpfService@ = "C:\Program Files\McAfee\MPF\MPFSrv.exe"
RoxWatch9@ = "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe"
ScsiPort@ = %SystemRoot%\system32\drivers\scsiport.sys
sprtsvc_ddoctorv2@ = "C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe" /service /P ddoctorv2
sprtsvc_dellsupportcenter@ = C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service /p dellsupportcenter /*file not found*/
Viewpoint Manager Service@ = "C:\Program Files\Viewpoint\Common\ViewpointService.exe"

HKLM\Software\Microsoft\Windows\CurrentVersion\Run >>>
@IgfxTrayC:\WINDOWS\system32\igfxtray.exe = C:\WINDOWS\system32\igfxtray.exe
@HotKeysCmdsC:\WINDOWS\system32\hkcmd.exe = C:\WINDOWS\system32\hkcmd.exe
@PersistenceC:\WINDOWS\system32\igfxpers.exe = C:\WINDOWS\system32\igfxpers.exe
@RTHDCPLRTHDCPL.EXE = RTHDCPL.EXE
@ISUSPM StartupC:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
@ISUSScheduler"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start = "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
@RoxWatchTray"C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" = "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
@RoxioDragToDisc"C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe" = "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
@PDVDDXSrv"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
@dscactivate"C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" = "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
@CanonSolutionMenuC:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon /*file not found*/ = C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon /*file not found*/
@CanonMyPrinterC:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon /*file not found*/ = C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon /*file not found*/
@SSBkgdUpdate"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot = "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
@OpwareSE4"C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe" = "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
@EarthLink Installer" /C /*file not found*/ = " /C /*file not found*/
@DellSupportCenter"C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter = "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
@ddoctorv2"C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2 = "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
@V0330Mon.exeC:\WINDOWS\V0330Mon.exe = C:\WINDOWS\V0330Mon.exe
@Adobe Reader Speed Launcher"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
@GrooveMonitor"C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" = "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
@SunJavaUpdateSched"C:\Program Files\Java\jre6\bin\jusched.exe" = "C:\Program Files\Java\jre6\bin\jusched.exe"
@mcagent_exeC:\Program Files\McAfee.com\Agent\mcagent.exe /runkey /*file not found*/ = C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey /*file not found*/
@McAfee BackupC:\Program Files\McAfee\MBK\McAfeeDataBackup.exe = C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
@MBkLogOnHookC:\Program Files\McAfee\MBK\LogOnHook.exe = C:\Program Files\McAfee\MBK\LogOnHook.exe
@QuickTime Task"C:\Program Files\QuickTime\QTTask.exe" -atboottime = "C:\Program Files\QuickTime\QTTask.exe" -atboottime

HKCU\Software\Microsoft\Windows\CurrentVersion\Run@ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad@WPDShServiceObj = C:\WINDOWS\system32\WPDShServiceObj.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks@{B5A7F190-DDA6-4420-B3BA-52453494E6CD} = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved >>>
@{42071714-76d4-11d1-8b24-00a0c9068ff3} /*Display Panning CPL Extension*/(null) =
@{596AB062-B4D2-4215-9F74-E9109B0A8153} /*Previous Versions Property Page*/C:\WINDOWS\system32\twext.dll = C:\WINDOWS\system32\twext.dll
@{9DB7A13C-F208-4981-8353-73CC61AE2783} /*Previous Versions*/C:\WINDOWS\system32\twext.dll = C:\WINDOWS\system32\twext.dll
@{30D02401-6A81-11d0-8274-00C04FD5AE38} /*IE Search Band*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{E7E4BC40-E76A-11CE-A9BB-00AA004AE837} /*Shell DocObject Viewer*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FBF23B40-E3F0-101B-8488-00AA003E56F8} /*InternetShortcut*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3C374A40-BAE4-11CF-BF7D-00AA006946EE} /*Microsoft Url History Service*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FF393560-C2A7-11CF-BFF4-444553540000} /*History*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{7BD29E00-76C1-11CF-9DD0-00A0C9034933} /*Temporary Internet Files*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{7BD29E01-76C1-11CF-9DD0-00A0C9034933} /*Temporary Internet Files*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{CFBFAE00-17A6-11D0-99CB-00C04FD64497} /*Microsoft Url Search Hook*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3DC7A020-0ACD-11CF-A9BB-00AA004AE837} /*The Internet*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{871C5380-42A0-1069-A2EA-08002B30309D} /*Internet Name Space*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} /*Autoplay for SlideShow*/(null) =
@{692F0339-CBAA-47e6-B5B5-3B84DB604E87} /*Extensions Manager Folder*/C:\WINDOWS\system32\extmgr.dll = C:\WINDOWS\system32\extmgr.dll
@{5E44E225-A408-11CF-B581-008029601108} /*Roxio DragToDisc Shell Extension*/C:\Program Files\Roxio\Drag-to-Disc\Shellex.dll = C:\Program Files\Roxio\Drag-to-Disc\Shellex.dll
@{993BE281-6695-4BA5-8A2A-7AACBFAAB69E} /*Microsoft Office Metadata Handler*/C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll = C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll
@{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97} /*Microsoft Office Thumbnail Handler*/C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll = C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll
@{07C45BB1-4A8C-4642-A1F5-237E7215FF66} /*IE Microsoft BrowserBand*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{1C1EDB47-CE22-4bbb-B608-77B48F83C823} /*IE Fade Task*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{205D7A97-F16D-4691-86EF-F3075DCCA57D} /*IE Menu Desk Bar*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3028902F-6374-48b2-8DC6-9725E775B926} /*IE AutoComplete*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{43886CD5-6529-41c4-A707-7B3C92C05E68} /*IE Navigation Bar*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{44C76ECD-F7FA-411c-9929-1B77BA77F524} /*IE Menu Site*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{4B78D326-D922-44f9-AF2A-07805C2A3560} /*IE Menu Band*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6038EF75-ABFC-4e59-AB6F-12D397F6568D} /*IE Microsoft History AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6B4ECC4F-16D1-4474-94AB-5A763F2A54AE} /*IE Tracking Shell Menu*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6CF48EF8-44CD-45d2-8832-A16EA016311B} /*IE IShellFolderBand*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{73CFD649-CD48-4fd8-A272-2070EA56526B} /*IE BandProxy*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{98FF6D4B-6387-4b0a-8FBD-C5C4BB17B4F8} /*IE MRU AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{9A096BB5-9DC3-4D1C-8526-C3CBF991EA4E} /*IE RSS Feeder Folder*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{9D958C62-3954-4b44-8FAB-C4670C1DB4C2} /*IE Microsoft Shell Folder AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{B31C5FAE-961F-415b-BAF0-E697A5178B94} /*IE Microsoft Multiple AutoComplete List Container*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BC476F4C-D9D7-4100-8D4E-E043F6DEC409} /*Microsoft Browser Architecture*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BFAD62EE-9D54-4b2a-BF3B-76F90697BD2A} /*IE Shell Rebar BandSite*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{E6EE9AAC-F76B-4947-8260-A9F136138E11} /*IE Shell Band Site Menu*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{F2CF5485-4E02-4f68-819C-B92DE9277049} /*&Links*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{F83DAC1C-9BB9-4f2b-B619-09819DA81B0E} /*IE Registry Tree Options Utility*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FAC3CBF6-8697-43d0-BAB9-DCD1FCE19D75} /*IE User Assist*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FDE7673D-2E19-4145-8376-BBD58C4BC7BA} /*IE Custom MRU AutoCompleted List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{35786D3C-B075-49b9-88DD-029876E11C01} /*Portable Devices*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{D6791A63-E7E2-4fee-BF52-5DED8E86E9B8} /*Portable Devices Menu*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{45AC2688-0253-4ED8-97DE-B5370FA7D48A} /*Shell Extension for Malware scanning*/(null) =
@{BDEADF00-C265-11D0-BCED-00A0C90AB50F} /*Web Folders*/C:\Program Files\Common Files\Microsoft Shared\Web Folders\MSONSEXT.DLL = C:\Program Files\Common Files\Microsoft Shared\Web Folders\MSONSEXT.DLL
@{72853161-30C5-4D22-B7F9-0BBC1D38A37E} /*Groove GFS Browser Helper*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{2A541AE1-5BF6-4665-A8A3-CFA9672E4291} /*Groove GFS Explorer Bar*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{A449600E-1DC6-4232-B948-9BD794D62056} /*Groove GFS Stub Icon Handler*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{B5A7F190-DDA6-4420-B3BA-52453494E6CD} /*Groove GFS Stub Execution Hook*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{6C467336-8281-4E60-8204-430CED96822D} /*Groove GFS Context Menu Handler*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{387E725D-DC16-4D76-B310-2C93ED4752A0} /*Groove XML Icon Handler*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{16F3DD56-1AF5-4347-846D-7C10C4192619} /*Groove Explorer Icon Overlay 3 (GFS Folder)*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{AB5C5600-7E6E-4B06-9197-9ECEF74D31CC} /*Groove Explorer Icon Overlay 2 (GFS Stub)*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{2916C86E-86A6-43FE-8112-43ABE6BF8DCC} /*Groove Explorer Icon Overlay 4 (GFS Unread Mark)*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{99FD978C-D287-4F50-827F-B2C658EDA8E7} /*Groove Explorer Icon Overlay 1 (GFS Unread Stub)*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{920E6DB1-9907-4370-B3A0-BAFC03D81399} /*Groove Explorer Icon Overlay 2.5 (GFS Unread Folder)*/C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
@{0006F045-0000-0000-C000-000000000046} /*Microsoft Office Outlook Custom Icon Handler*/C:\PROGRA~1\MICROS~3\Office12\OLKFSTUB.DLL = C:\PROGRA~1\MICROS~3\Office12\OLKFSTUB.DLL
@{00020D75-0000-0000-C000-000000000046} /*Microsoft Office Outlook Desktop Icon Handler*/C:\PROGRA~1\MICROS~3\Office12\MLSHEXT.DLL = C:\PROGRA~1\MICROS~3\Office12\MLSHEXT.DLL
@{5858A72C-C2B4-4dd7-B2BF-B76DB1BD9F6C} /*Microsoft Office OneNote Namespace Extension for Windows Desktop Search*/C:\PROGRA~1\MICROS~3\Office12\ONFILTER.DLL = C:\PROGRA~1\MICROS~3\Office12\ONFILTER.DLL
@{42042206-2D85-11D3-8CFF-005004838597} /*Microsoft Office HTML Icon Handler*/C:\Program Files\Microsoft Office\Office12\msohevi.dll = C:\Program Files\Microsoft Office\Office12\msohevi.dll
@{11016101-E366-4D22-BC06-4ADA335C892B} /*IE History and Feeds Shell Data Source for Windows Search*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{8856f961-340a-11d0-a96b-00c04fd705a2} /*Microsoft Web Browser*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ >>>
LavasoftShellExt@{DCE027F7-16A4-4BEE-9BE7-74F80EE3738F} = C:\Program Files\Lavasoft\Ad-Aware\ShellExt.dll /*file not found*/
McCtxMenu@{01576F39-90DE-4D6E-A068-5B20C22BAAEE} = c:\PROGRA~1\mcafee\VIRUSS~1\mcctxmnu.dll
XXX Groove GFS Context Menu Handler XXX@{6C467336-8281-4E60-8204-430CED96822D} = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\XXX Groove GFS Context Menu Handler XXX@{6C467336-8281-4E60-8204-430CED96822D} = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\ >>>
LavasoftShellExt@{DCE027F7-16A4-4BEE-9BE7-74F80EE3738F} = C:\Program Files\Lavasoft\Ad-Aware\ShellExt.dll /*file not found*/
McCtxMenu@{01576F39-90DE-4D6E-A068-5B20C22BAAEE} = c:\PROGRA~1\mcafee\VIRUSS~1\mcctxmnu.dll
XXX Groove GFS Context Menu Handler XXX@{6C467336-8281-4E60-8204-430CED96822D} = C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

HKCU\Control Panel\Desktop@SCRNSAVE.EXE = C:\WINDOWS\system32\logon.scr

HKLM\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLhttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157
@Start Pagehttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157
@Local PageC:\WINDOWS\system32\blank.htm = C:\WINDOWS\system32\blank.htm

HKCU\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLwww.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080319 = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080319
@Start Pagehttp://www.facebook.com/ = http://www.facebook.com/
@Local PageC:\WINDOWS\system32\blank.htm = C:\WINDOWS\system32\blank.htm

HKLM\Software\Classes\PROTOCOLS\Filter\text/xml@CLSID = C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

HKLM\Software\Classes\PROTOCOLS\Handler\ >>>
dvd@CLSID = C:\WINDOWS\system32\msvidctl.dll
grooveLocalGWS@CLSID = C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
its@CLSID = C:\WINDOWS\system32\itss.dll
mhtml@CLSID = %SystemRoot%\system32\inetcomm.dll
ms-help@CLSID = C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
ms-its@CLSID = C:\WINDOWS\system32\itss.dll
ms-itss@CLSID = C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
tv@CLSID = C:\WINDOWS\system32\msvidctl.dll
wia@CLSID = C:\WINDOWS\system32\wiascr.dll

HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000004@LibraryPath = C:\Program Files\Bonjour\mdnsNSP.dll

C:\Documents and Settings\All Users\Start Menu\Programs\Startup >>>
Digital Line Detect.lnk = Digital Line Detect.lnk
ExifLauncher2.lnk = ExifLauncher2.lnk

---- EOF - GMER 1.0.15 ----
 
Whenever I run the scan under the rootkit tab, it shuts down when its a little over mid-way through the scan. When I try to run the gmer program again, it pops up and says that Windows cannot run the specified file.
 
I did exactly like you said and the scan still shut down. This time when I clicked on the gmer (renamed) folder, I found a new program next to the gmer program. It said something like gmer.dll. When I tried to click it and open it, it warned me that it could cause harm to my system if I opened it.

Should I try running it without using safemode?
 
Okay. I ran the scan again and this time it went through much better than my previous attempts. However, once the scan was completed, I couldn't copy the log because the program's main screen was too small due to it being ran in safemode.

The things that showed up on my screen went like this...

? - win32k.sys:1
? - win32k.sys:2
Reg - HKLM\Software\Microsoft\Windows\CurrentVersion\Installer...
Reg - HKLM\Software\Microsoft\Windows\CurrentVersion\Installer...
Reg - HKLM\Software\Microsoft\Windows\CurrentVersion\Installer...
Reg - HKLM\Software\Microsoft\Windows\CurrentVersion\Installer...
Reg - HKLM\Software\Microsoft\Windows\CurrentVersion\Installer...
Reg - HKLM\Software\Microsoft\Windows\CurrentVersion\Installer...
Ad - It said something about being in my system restore. (showed up a dozen of times too)

I was hesitant towards running the scan in normal mode because I don't know how to "compeltely" disconnect from my internet connection.

Do you still need the complete gmer log? If so, could you please specifically walk me through the process of using gmer?
 
So we use this instead:

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
 
Okay I ran the program and it said that it fixed the .exe settings.

However, I still can't run any antivirus scans on my computer.

When I start combofix, it loads then it disappears.
 
Please rename combofix.exe to random.com and try again.

Ensure that file extensions are visible, link
 
Wow...This is a real nasty virus I've got.

I got the same result as the previous attempts.

I did, however, managed to run a scan off my comcast.net toolbar:

It keep finding a virus named, Aspackdie 1.1.

I quarantine it and quarantine it but it keeps coming back.

Is that what's preventing the scans from running?
 
That sound like generic detection due to packer.

Let's try this.

Move random.com to c: root (c:\random.com)

Restart your computer, start to tap F8 and choose safe mode with command prompt from appearing menu.

Type:

cd\ (enter)
random (enter)

If combofix now loads, please reboot back to safe mode with command prompt and post back combofix log and DDS logs.
 
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