PDA

View Full Version : my msn is not working



johan3333
2009-08-11, 00:12
Hi,
When I run my antivirusprogram (Avira) it finds TR/Crypt.ZPACK.Gen but it seems to be unable to remove the malware. I think my problem with launching msn is connected with TR/Crypt.ZPACK.Gen or malware in general. I hope you guys can help me.
/Johan


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:11:06, on 2009-08-11
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program\Avira\AntiVir Desktop\avgnt.exe
C:\Program\Java\jre6\bin\jusched.exe
C:\Program\Windows Live\Messenger\MsnMsgr.Exe
I:\Program\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\Personal\bin\Personal.exe
C:\Program\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program\Windows Live\Toolbar\wltuser.exe
C:\Program\Avira\AntiVir Desktop\avguard.exe
C:\Program\Java\jre6\bin\jqs.exe
C:\Program\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.se/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program\Delade filer\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:\Program\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program\Delade filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Chrome copyright - {aff01325-0fc2-4749-8914-fbf0565ad9cc} - jbnmck.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - C:\Program\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Malware Doctor] C:\Documents and Settings\LocalService\Application Data\691447002.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "I:\Program\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Malware Doctor] C:\Documents and Settings\LocalService\Application Data\691447002.exe
O4 - HKCU\..\Run: [DW4] "C:\Program\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKUS\.DEFAULT\..\Run: [InetChk] C:\WINDOWS\TEMP\ms1242195838.exe work (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [A00FE2239.exe] C:\WINDOWS\TEMP\_A00FE2239.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'Default user')
O4 - Global Startup: Personal.lnk = C:\Program\Personal\bin\Personal.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blogga detta - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blogga detta i Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\Program\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\Program\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1226597601828
O20 - AppInit_DLLs: c:\progra~1\ThunMail\testabd.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast!Antivirus - Unknown owner - C:\WINDOWS\System32\avast!Antivirus.exe (file missing)
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - C:\Program\Java\jre6\bin\jqs.exe
O23 - Service: Automatiska uppdateringar (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 6552 bytes

Blade81
2009-08-12, 06:37
Hi there,

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.


Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log in your reply.