BSOD usually on wake up from S3 standby

[J Tinsby]

Hello!

Usually I get the BSOD when I wake up the machine from standby. But there have been times when I am working and I get it too. It was suggested that maybe there is a rootkit on the system somewhere.

I DO have the message that I get on the BSOD and can send it if someone needs to see it.

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:50:26 PM, on 8/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\wfxsnt40.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Tall Emu\Online Armor\oacat.exe
C:\Program Files\Tall Emu\Online Armor\oahlp.exe
C:\WINDOWS\system32\PGPsdkServ.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WFXSVC.EXE
C:\Program Files\Network Associates\PGP for Windows XP\PGPservice.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Jetico\BestCrypt\BCResident.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Network Associates\PGP for Windows XP\PGPtray.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Newsreaders\MS News\agent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:81
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINDOWS\GWMDMpi.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\Jetico\BestCrypt\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKUS\S-1-5-21-1757981266-1979792683-725345543-1003\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p (User '?')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Picasa2\PicasaMediaDetector.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: BestCrypt Auto Open.lnk = C:\Program Files\Jetico\BestCrypt\BestCrypt.exe
O4 - Global Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PGPtray.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\bonjour\mdnsnsp.dll' missing
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/control/en-US/activex/TmHcmsX.CAB
O16 - DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} (VatCtrl Class) - http://207.59.13.250/VatDec.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131040188817
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.5.0_01) -
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Unknown owner - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Online Armor Helper Service (OAcat) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oacat.exe
O23 - Service: PGPsdkService (PGPsdkServ) - Networks Associates Technology, Inc. - C:\WINDOWS\system32\PGPsdkServ.exe
O23 - Service: PGPService - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\PGP for Windows XP\PGPservice.exe
O23 - Service: ROLOG - Unknown owner - C:\DOCUME~1\Fred\LOCALS~1\Temp\ROLOG.exe (file missing)
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE

--
End of file - 10775 bytes


The system runs XP Pro and SP3, Malware Bytes and Avast show no infections.

Thanks to all in advance,

J T

[Blade81]

Hi,

What model is your system's motherboard?

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

[J Tinsby]

Hi,

What model is your system's motherboard?

The mobo is an MSI 865PE Neo2-P

After I made my original posting,
I disabled the BIOS caching and shadowing, that seems to have cured the problem. I also installed another set of drivers for the video card which is an NVIDIA GE Force 7300GT This one has been proven to be troublesome to many others so I installed an older driver and it seems OK now.

Time will tell I guess. Thank you for your attention and if I continue to be bothered with the dreaded blue screen, I'll be back with the logs you requested.

Regards,

J T

[Blade81]

Hi,

Good to hear that resolved bsod issue.

However, there's this bad entry in your log:
O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe

That's why I asked for those logs to see if it was just a leftover or if some deeper cleaning is needed.

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.