View Full Version : Desk top icons will not show up
hello. can anyone help? my desktop icons will not show up, and i am not able to download spybot. i have tried removing malware, but i am not sure what the problem is. i have windows xp, and the start up bar does not even show up. i log on, and the computer shows up with just the wall paper and the icons do not show. i can only get back on line with the alt+cont+delete function. any help is much appreciated.
:thanks:
Hi,
Let's see if you're able to provide me some logs.
Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop. Post them back to your topic.
Due to inactivity, this thread will now be closed.
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.