View Full Version : help with Virtumonde.dll
djtchrroberts
2009-08-22, 22:31
Please, I need help getting rid of the Virtumonde.dll trojan I have aquired on my computer.
Hello, :welcome:
Please see this forum's FAQ, "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)
Then start a new topic providing the HJT log, and I will close this one as helpers look for threads without a response.
Regards.
djtchrroberts
2009-08-23, 02:37
Tashi,
I have read the BEFORE you POST , and could you please tell me what the HJT log is? And where do I find it?::confused:
Hello djtchrroberts,
Tashi,
I have read the BEFORE you POST , and could you please tell me what the HJT log is? And where do I find it?::confused:
Are you sure you read the complete FAQ?
http://forums.spybot.info/showpost.php?p=1150&postcount=2
Part of post #2 in that topic.
HJT Logs
Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download Trend Micro (http://forums.spybot.info/vbglossar.php?do=showentry&item=Trend+Micro) HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" and Paste (http://www.webmasternow.com/copyandpaste.html) the entire contents of the log (no attachments) into your (Click --> ) own new topic (http://forums.spybot.info/newthread.php?do=newthread&f=22) Please provide only the one log until a helper responds, thanks.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System, a helper will guide you.
If the infection prevents HJT from running, please start a topic anyway and make note of the situation.
Hope that helps. :)
djtchrroberts
2009-08-23, 04:26
Tashi,
I had read it, however, between my minimal compters skills, reading it days ago, and it was out of conext for me, it did not make sense. Today it does. I have started a new post and included my HJT log.
Thank you for your patience and assistance:bigthumb: