Struggling with "Windows Antivirus Pro"

[GOTGFan]

Can not get any virus programs to run. Running this HijackThis program was the only thing I have been able to run. I am having to do this from another computer and was able to transfer this log from my PC to Mac. Please assist. Thanks in advance.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:09 AM, on 8/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\svchast.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
F:\HiJackThis.exe
C:\Program Files\Windows Antivirus Pro\Windows Antivirus Pro.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ukathletics.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ICQSys (IE PlugIn) - {76DC0B63-1533-4ba9-8BE8-D59EB676FA02} - C:\WINDOWS\system32\dddesot.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Insight\BBClient\Programs\RegCon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: FirstAlert.lnk = C:\Program Files\Common Files\FirstAlert\TrueWeather.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Scanner Detector.lnk = C:\Program Files\ScanSuite\SDetect.exe
O4 - Global Startup: Desktop Alert.lnk = C:\Program Files\Common Files\Desktop Alert\TrueWeather.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O23 - Service: AntipyProex (AntipPro2009_100) - Unknown owner - C:\WINDOWS\svchast.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - http://www.athlonsports.com/store/images/Kentucky.jpg

--
End of file - 6203 bytes

[Bio-Hazard]

Hello and Welcome to forums!

My name is Bio-Hazard and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:



I will be working on your Malware issues this may or may not solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine.
I f you don't know or understand something please don't hesitate to ask.
Please DO NOT run any other tools or scans whilst I am helping you.
It is important that you reply to this thread. Do not start a new topic.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Absence of symptoms does not mean that everything is clear.



Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

No Reply Within 4 Days Will Result In Your Topic Being Closed!!





Please follow these instructions to get rid of Windows Antivirus Pro:

Remove Windows Antivirus Pro (Uninstall Guide) (http://www.bleepingcomputer.com/virus-removal/remove-windows-antivirus-pro)

After that post the Malwarebytes Antimalware log for me to see.

[GOTGFan]

I am intereseted in copying my photos and some documents onto a new external hard drive that I plan to purchase today. Is that safe to do that now?

[GOTGFan]

...before I do the above items....

[Bio-Hazard]

Yes you can do that now, but when we are cleaning the infected computer it is good to have the external harddrive on and connected that it will be scanned aswell.

Once you have transferred all the documents and pictures then disconnect it and unplug it form the infected computer.

[GOTGFan]

Here is the report after doing the steps you suggested.....

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/23/2009 3:10:13 PM
mbam-log-2009-08-23 (15-10-13).txt

Scan type: Quick Scan
Objects scanned: 101508
Time elapsed: 7 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 42

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{76dc0b63-1533-4ba9-8be8-d59eb676fa02} (Rogue.ASC-AntiSpyware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{76dc0b63-1533-4ba9-8be8-d59eb676fa02} (Rogue.ASC-AntiSpyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{76dc0b63-1533-4ba9-8be8-d59eb676fa02} (Rogue.ASC-AntiSpyware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Windows AntiVirus Pro (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Win AntiVirus Pro (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\antippro2009_100 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\antippro2009_100 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\antippro2009_100 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Windows antiVirus pro (Rogue.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\aux (Trojan.JSRedir.H) -> Bad: (C:\WINDOWS\system32\..\xqcbso.gfc) Good: (wdmaud.drv) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (C:\WINDOWS\system32\desot.exe "%1" %*) Good: ("%1" %*) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Windows AntiVirus Pro (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\xqcbso.gfc (Trojan.JSRedir.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dddesot.dll (Rogue.ASC-AntiSpyware) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\msvcm80.dll (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\msvcp80.dll (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\msvcr80.dll (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\Windows Antivirus Pro.exe (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\dbsinit.exe (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\wispex.html (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\i1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\i2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\i3.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\j1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\j2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\j3.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\jj1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\jj2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\jj3.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\l1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\l2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\l3.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\pix.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\t1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\t2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\up1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\up2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\w1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\w11.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\w2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\w3.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\w3.jpg (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\wt1.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\wt2.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\Program Files\Windows AntiVirus Pro\tmp\images\wt3.gif (Rogue.WindowsAntiVirusPro) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\desot.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bennuar.old (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sonhelp.htm (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysnet.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp3.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp4.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\svchast.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\onhelp.htm (Rogue.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wispex.html (Malware.Trace) -> Quarantined and deleted successfully.

[Bio-Hazard]

Hello!

Can you now use the infected computer?



STEP 1

Download DDS

Please download DDS by sUBs from one of the links below and save it to your desktop:

http://img.photobucket.com/albums/v666/sUBs/dds_scr.gif
Download DDS and save it to your desktop from:

Link 1 (http://download.bleepingcomputer.com/sUBs/dds.scr)
Link 2 (http://www.forospyware.com/sUBs/dds)

Please disable any anti-malware program that will block scripts from running before running DDS.



Double-Click on dds.scr and a command window will appear. This is normal.
Shortly after two logs will appear:

DDS.txt
Attach.txt


A window will open instructing you save & post the logs
Save the logs to a convenient place such as your desktop
Copy the contents of both logs & post in your next reply




STEP 2


Gmer

Please download Gmer (http://www.gmer.net/gmer.zip) by Gmer and save it to your desktop.



Right click on gmer.zip and select Extract All....
Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
Click on the Browse button. Click on Desktop. Then click OK.
Click Next. It will start extracting.
Once done, check (tick) the Show extracted files box and click Finish.
Double click on gmer.exe to run it.
Select the Rootkit tab.
On the right hand side, check all the items to be scanned, but leave Show All box unchecked.
Select all drives that are connected to your system to be scanned.
Click on the Scan button.
When the scan is finished, click Copy to save the scan log to the Windows clipboard.
Open Notepad or a similar text editor.
Paste the clipboard contents into the text editor.
Save the Gmer scan log and post it in your next reply.
Close Gmer.



Note: Do not run any programs while Gmer is running.



Next Reply

Please reply with:


DDS.txt
Attach.txt
Gmer log
Answer to My question

[GOTGFan]

Computer seems to be running fine. Do I still need to do these other steps after the Mal. software deleted everything?

[Bio-Hazard]

Hello!

Well it is up to you. There can be some leftovers and other infections aswell. Now you have chance to have check up.

[Bio-Hazard]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.