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flapjack
2009-08-26, 20:28
My daughters laptop did not have Spybot, but I have just installed it and it has got rid of most of the Trojan/malware - forgive me if I get phrases wrong I am a novice!!.

What remains are 6 items which even if I follow back to the source I am unable to remove manually, nor is Spybot, from the computer. The first 3 all have same address with different endings and are all Registry keys, under the heading in Spybot of "Adware Alert" and they are:

HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DisabledRun
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DisabledUninstall
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DisabledBHO


Under the heading in Spybot of "AntiSpywareBOT" the registry key is:

HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Programme Files\AntiSpywareBot\

and the remaining 2 are Directories and their addresses are:

C:\ProgrammeData\Microsoft\Windows\Start Menu\Programmes\AntiSpywareBot\
C:\Programme Files\AntiSpywareBot\

I have run Spybot a number of times but am unable to delete as not an administrator, although registered in Users as one.

No idea what to do next all assistance gratefully received.

Many thanks:confused:

tashi
2009-08-26, 20:42
Hello flapjack :welcome:

This is the malware removal forum and the procedure is here:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Questions regarding Spybot-S&D support can be asked here: Spybot-S&D Forums (http://forums.spybot.info/forumdisplay.php?f=4)

Regards. :)

flapjack
2009-08-26, 20:54
:thanks:

Will do