hjt log for tashi [Archive] - Safer-Networking Forums

mariam

2005-11-14, 14:52

Thanks again.
I really appreciate your support.

Maria

Logfile of HijackThis v1.99.1
Scan saved at 10:23:44 AM, on 11/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\windows\System32\svchost.exe
C:\windows\system32\pctspk.exe
C:\Program Files\IC Card Reader Driver v1.8e2\Disk_Monitor.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\windows\Ezzdubq.exe
C:\windows\Qqklzs.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\windows\system32\winmonv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\iissrv.exe
C:\DOCUME~1\MARIAS~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
C:\DOCUME~1\MARIAS~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\DOCUME~1\MARIAS~1\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\All Users\Documents\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pittsburghpostgazette.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: UB Class - {00000000-15D9-4736-AB29-131578A45F2B} - C:\WINDOWS\system32\wsrchc3.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink\Toolbar\ElnkPuB.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink\Toolbar\ProtctIE.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink\Toolbar\uninsttb.dll
O2 - BHO: (no name) - {EFF80427-F837-4B74-8834-BAF18E0553FD} - c:\PROGRA~1\System\Misc\mbh19.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink\Toolbar\Toolbar.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\\IC Card Reader Driver v1.8e2\Disk_Monitor.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [Ocrrdei] C:\windows\Ezzdubq.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [Ytff] C:\windows\Qqklzs.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [wmv] C:\windows\system32\winmonv.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [wnddrv] C:\windows\svchost.exe
O4 - HKLM\..\Run: [iissrv] C:\WINDOWS\iissrv.exe
O4 - HKLM\..\Run: [auto__hloader__key] C:\windows\system32\hloader_exe.exe
O4 - HKLM\..\Run: [auto__antiav__key] C:\windows\system32\antiav_exe.exe
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKCU\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [auto__hloader__key] C:\windows\system32\hloader_exe.exe
O4 - HKCU\..\Run: [auto__antiav__key] C:\windows\system32\antiav_exe.exe
O4 - HKCU\..\Run: [german.exe] C:\windows\system32\wintems.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

LonnyRJones

2005-11-14, 18:41

Hi Mariam

Put the C:\Documents and Settings\All Users\Documents\Hijackthis\ in C:\ please

Make and post a new log

mariam

2005-11-14, 21:58

New log on c:

Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 2:55:17 PM, on 11/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\windows\System32\svchost.exe
C:\windows\system32\pctspk.exe
C:\Program Files\IC Card Reader Driver v1.8e2\Disk_Monitor.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\windows\Ezzdubq.exe
C:\windows\Qqklzs.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\iissrv.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pittsburghpostgazette.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: UB Class - {00000000-15D9-4736-AB29-131578A45F2B} - C:\WINDOWS\system32\wsrchc3.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink\Toolbar\ElnkPuB.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink\Toolbar\ProtctIE.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink\Toolbar\uninsttb.dll
O2 - BHO: (no name) - {EFF80427-F837-4B74-8834-BAF18E0553FD} - c:\PROGRA~1\System\Misc\mbh19.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink\Toolbar\Toolbar.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\\IC Card Reader Driver v1.8e2\Disk_Monitor.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [Ocrrdei] C:\windows\Ezzdubq.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [Ytff] C:\windows\Qqklzs.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [wmv] C:\windows\system32\winmonv.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [wnddrv] C:\windows\svchost.exe
O4 - HKLM\..\Run: [iissrv] C:\WINDOWS\iissrv.exe
O4 - HKLM\..\Run: [auto__hloader__key] C:\windows\system32\hloader_exe.exe
O4 - HKLM\..\Run: [auto__antiav__key] C:\windows\system32\antiav_exe.exe
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKCU\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [auto__hloader__key] C:\windows\system32\hloader_exe.exe
O4 - HKCU\..\Run: [auto__antiav__key] C:\windows\system32\antiav_exe.exe
O4 - HKCU\..\Run: [german.exe] C:\windows\system32\wintems.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

LonnyRJones

2005-11-14, 22:20

Thanks

Lets try first, might be more to do later.
Start Hijackthis and place a check next to these items If there.
Close all browser windows and shut down all other programs that show in the taskbar. (even Folders)
R3 - URLSearchHook: UB Class - {00000000-15D9-4736-AB29-131578A45F2B} - C:\WINDOWS\system32\wsrchc3.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {EFF80427-F837-4B74-8834-BAF18E0553FD} - c:\PROGRA~1\System\Misc\mbh19.dll (file missing)
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [Ocrrdei] C:\windows\Ezzdubq.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [Ytff] C:\windows\Qqklzs.exe
O4 - HKLM\..\Run: [wmv] C:\windows\system32\winmonv.exe
O4 - HKLM\..\Run: [wnddrv] C:\windows\svchost.exe
O4 - HKLM\..\Run: [iissrv] C:\WINDOWS\iissrv.exe
O4 - HKLM\..\Run: [auto__hloader__key] C:\windows\system32\hloader_exe.exe
O4 - HKLM\..\Run: [auto__antiav__key] C:\windows\system32\antiav_exe.exe
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKCU\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [auto__hloader__key] C:\windows\system32\hloader_exe.exe
O4 - HKCU\..\Run: [auto__antiav__key] C:\windows\system32\antiav_exe.exe
O4 - HKCU\..\Run: [german.exe] C:\windows\system32\wintems.exe
====================================
Hit fix checked and close Hijackthis.
Restart the PC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Post a fresh hijackthis log please, be sure to mention any current problems.
Post a report from this lfree online scan
Kaspersky Lab - Free Online scan:
http://www.kaspersky.com/virusscanner
Click scan settings and place a check next to use [x]extended this database etc etc. Click ok.
Then choose: my computer: scan all your hard drives and mapped disks.
when finished click save as text and post that in your reply.

mariam

2005-11-15, 16:22

Thanks!
Here is the new log.
I cannot do any virus scans...purchases or free on internet. I try to open the files you and tashi recommended but I get NOTHING!

Still unable to download by bought Norton Internet Security 2006.
Logfile of HijackThis v1.99.1
Scan saved at 9:16:20 AM, on 11/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\windows\System32\svchost.exe
C:\windows\system32\pctspk.exe
C:\Program Files\IC Card Reader Driver v1.8e2\Disk_Monitor.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pittsburghpostgazette.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink\Toolbar\ElnkPuB.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink\Toolbar\ProtctIE.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink\Toolbar\uninsttb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink\Toolbar\Toolbar.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\\IC Card Reader Driver v1.8e2\Disk_Monitor.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

LonnyRJones

2005-11-15, 20:39

cannot do any virus scans...purchases or free on internet. I try to open the files you and tashi recommended but I get NOTHING!

Still unable to download by bought Norton Internet Security 2006.

Is norton able to update and scan ?

Describe unable to download better, give exact steps.
What exactly happens and when at the online scan ?

mariam

2005-11-16, 15:22

My computer is running better!
Problems I am still having are:
1. Free online scans - I click them and they do nothing. I have tried the 3 or 4 you guys recommended...they just don't do anything.
2. When I bought the new Norton Security, I installed it, it didn't work so I tried to uninstall it and now nothing! I have a hard time even finding it on C: and when I open the install window from the CD it only gives me the option to uninstall or change password for parental control. I try to uninstall it and it doesn't give me anything. I tried to uninstall from the "uninstall and remove" and it doesn't do anything. Also tried to uninstall of the old Norton and Symatec and it won't let me complete the uninstall.
3. My office assistant is back but I can't use my "search" in windows or IE.

Your time is SOOOOOOOOOOOOO much appreciated!!!!!
Maria

LonnyRJones

2005-11-16, 21:48

Hi

This article might help
http://service1.symantec.com/SUPPORT/nav.nsf/1888306eef7ea47088257051006a77da/cc195864705b762b8825708b000157a6?OpenDocument&src=bar_sch_nam&seg=hm

look for uninstalling if addremove doesnt work

Let us know what happens

mariam

2005-11-18, 14:57

Lonnie and Tashi,

A huge THANKS!! Many days and downloads later...we fixed my computer!!!!
Your time was very much appreciated!!!! The Symantec website you directed me to fixed the other problems that hijackthis didn't!!

Maria

LonnyRJones

2005-11-19, 00:50

Great :)

Is your antivirus program working now ?

Put in place a good hosts file http://www.mvps.org/winhelp2002/hosts.htm
How To Download and Extract the HOSTS file: http://www.mvps.org/winhelp2002/hosts2.htm

To help avoid reinfection see "So how did I get infected in the first place?"
http://forums.spybot.info/showthread.php?t=279

tashi

2005-11-21, 19:26

Glad to hear you are back in business mariam. :)

As the problem appears to be resolved this topic will be archived.
If you need the topic reopened please pm me.