PDA

View Full Version : Hijacked and antimalware tools won't work



TridentRPG
2009-08-28, 12:18
So today I'm pretty sure I was hijacked. Everytime I click on a link from a search engine like google or yahoo, I'm redirected to some random sites. Not a single link will work from ANY search engine. So I started doing some searching on how to get this fixed and all the forums seem to start out with some common programs, ie. HijackThis, Malwarebytes' Anti-Malware, Spybot S&D. However none of those will work to help me get started on clearing this infection. With HJT when I start up the .exe and do the scan, the program terminates as soon as the scan is finished. It will not let me save a log, and I can no longer start the program back up. ON TOP OF THAT, I cannot delete that .exe. It's very frustrating. I have even burned a CD with HijackThis on it (and no, I don't have any flash drives to try that) to see if I can run it from there, but to no avail. Same things apply to MBAM and Spybot S&D. As soon as the programs run and do their thing, they terminate automatically and the programs are no longer runnable. So unfortunately I cannot supply any of the computers information to the forum. Your time and help will be VERY much appreciated.

Blade81
2009-08-30, 10:33
Hi there,

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.


Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log in your reply.

Blade81
2009-09-06, 22:11
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.