View Full Version : Help! Cannot update-socket error 10061
I downloaded and installed 1.4 and I cannot update or get a server it says "error retrieving update info file! HTTP/1.1500 (connection refused). I have disabled my firewall (windows) and downloaded the detection rules. What else should I be doing? I need to get a server! I have searched the forums, but I get a bit confused. Your advise will be greatly appreciated.
md usa spybot fan
2006-06-12, 20:42
In the past Socket Error # 10061 has indicated proxy server access problems. Do you access the internet through a proxy server? If so:
Go into Spybot > Mode > Advanced mode > Settings > Settings. About 2/3 of the way down the option tree there is a category "Web update". Check the last item in the list "Use proxy to connect to update server". A pop-up will come up were you can enter the information required.
If you are sitting behind a proxy server and need to know what the settings should be, there are hints in the following article on how to find them:
FAQ - Frequently Asked Questions
The integrated update is not working. Are there any solutions for this?
http://www.safer-networking.org/en/faq/10.html
If you are able to correct the problem, please let us know what you found. If not please post back.
Thanks for your post. I have configured my proxy settings already and in my internet options allows for this site, and my firewall is off. I also have AdAware on my pc. Could this be the problem or is there a registry problem?
Don't disable your Windows firewall, that's a bad idea. Just wait for md usa spybot fan help.
Greetz, Red.
md usa spybot fan
2006-06-13, 07:13
Besides firewall and proxy settings, I really don't know what the problem could be.
Is it possible that because I am on a lan at work that the administrative firewall has blocked it? I have used it before and it worked fine on this pc until I got a new pc with xp in our office. Maybe xp has something to to do with it?:confused:
SFJenna
Is this the same computer as the one you reported a problem with here:
http://forums.spybot.info/showthread.php?p=29030#post29030
Yes this is a whole new system.
Is this the same computer as the one you reported a problem with here:
http://forums.spybot.info/showthread.php?p=29030#post29030
Yes this is a whole new system.
Yes it is the same?
If so, please follow the instructions to post in the malware forum so the system can be checked out.
Cheers.
Is it possible that because I am on a lan at work that the administrative firewall has blocked it? I have used it before and it worked fine on this pc until I got a new pc with xp in our office.
Also, as this apprantly is not a personal computer but one at work, is your IT person aware you are seeking assistance. :)
Malware forum topic:
http://forums.spybot.info/showthread.php?p=29043#post29043
Tashi,
Our IT guy is out in NY. Here are the specs for my pc:
Lan network
XP
Spyware v. 1.4
Spyware has not detected this pop-up/malware.
please let me know if there is anything else you need. Please advise what can be done.
Your help would be greatly appreciated.
P.S.,
I also posted about not being able to get updates. I have configured Spybot for the proxy setting and allowed this program on the Windows Firewall.
Please advise.
Getting frustrated.:spider:
Getting frustrated.:spider:
Indeed.
We have three topics now but where are the logs in your malware forum topic?
http://forums.spybot.info/showthread.php?t=5159
Also please be aware the forum is very busy and members are already waiting for assistance.
Perhaps your IT person will be available soon.
Instructions here:
BEFORE you post and who will advise you. Preliminary Steps (http://forums.spybot.info/showthread.php?t=288)
Regards.