View Full Version : Spybot doesn't work anymore!!!
Sephy_sama
2009-08-29, 08:12
I have no idea what is going on!? My Spybot suddenly stopped working when I tried to update. Also, my computer keeps saying that it can't locate Spybot stuff. As I am sure you can tell, I suck at this computer stuff! If anyone could shed some light on this matter it would be greatly appreciated.
Here is a Hijack list thingy.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:43 PM, on 8/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) -
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
--
End of file - 5940 bytes
Hi Sephy_sama
Download gmer.zip (http://gmer.net/gmer.zip) and save to your desktop.
alternate download site (http://hype.free.googlepages.com/gmer.zip)
Unzip/extract the file to its own folder. (Click here (http://www.bleepingcomputer.com/tutorials/tutorial105.html) for information on how to do this if not sure. Win 2000 users click here (http://www.bleepingcomputer.com/tutorials/tutorial106.html).
When you have done this, disconnect from the Internet and close all running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double-click on Gmer.exe to start the program.
Allow the gmer.sys driver to load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
Click on the Rootkit tab.
Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
Click on the "Scan" and wait for the scan to finish.
Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
Note: If you have any problems, try running GMER in SAFE MODE (http://www.bleepingcomputer.com/forums/tutorial61.html)"
Important! Please do not select the "Show all" checkbox during the scan..
Sephy_sama
2009-08-30, 22:21
Hi Shaba
Here is the information that you asked for:
GMER 1.0.15.15077 [gmer.exe] - http://www.gmer.net
Rootkit scan 2009-08-30 13:06:53
Windows 5.1.2600 Service Pack 3
---- System - GMER 1.0.15 ----
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwAdjustPrivilegesToken [0xEEFE6F4A]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwConnectPort [0xEEFE6454]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateFile [0xEEFE6AEE]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateKey [0xEEFE74C6]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreatePort [0xEEFE6132]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateSection [0xEEFE81D6]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateSymbolicLinkObject [0xEEFE84AE]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateThread [0xEEFE5CF8]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwDeleteKey [0xEEFE7130]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwDeleteValueKey [0xEEFE72E0]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwDuplicateObject [0xEEFE5A5A]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwLoadDriver [0xEEFE7E58]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwMakeTemporaryObject [0xEEFE66D8]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenFile [0xEEFE6D32]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenProcess [0xEEFE578A]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenSection [0xEEFE6968]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenThread [0xEEFE5902]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwRenameKey [0xEEFE788C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwRequestWaitReplyPort [0xEEFE6250]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSecureConnectPort [0xEEFE7BF4]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSetSystemInformation [0xEEFE8006]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSetValueKey [0xEEFE768C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwShutdownSystem [0xEEFE6672]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSystemDebugControl [0xEEFE685C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwTerminateProcess [0xEEFE5FFC]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwTerminateThread [0xEEFE5ECA]
---- Kernel IAT/EAT - GMER 1.0.15 ----
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisDeregisterProtocol] [F8406780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [F8406780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [F8406780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [F8406780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [F8406780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [F8406740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [F8406780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [F84066E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [F84067B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\Tcpip \Device\Ip cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Tcp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Udp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\RawIp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
Device \FileSystem\Fastfat \Fat ECBDBD20
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Registry - GMER 1.0.15 ----
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@appinit_dlls C:\WINDOWS\system32\guard32.dll
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@LoadAppInit_DLLs 1
---- Files - GMER 1.0.15 ----
File C:\Program Files\msn gaming zone\windows 0 bytes
---- EOF - GMER 1.0.15 ----
Please attempt to reinstall spybot and let me know if it helped.
Sephy_sama
2009-08-31, 07:56
I reinstalled spybot and it ran just fine. However, after I updated, immuinized and ran a scan I closed spybot and a window popped up saying this exact thing:
SpybotSD.exe-Application Error
The Instruction at "0x08d840c2" referenced memory at "0x0902dec8". The memory could not be "read". click OK to terminate program
I did not click OK, but after I closed that window another popped up saying this:
Error
Runtime error 216 at 08D840C2
....I have no idea what is going on:confused: Do you?
That might be spybot related issue.
Let's check this:
Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.
Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.
Sephy_sama
2009-09-01, 06:59
Here is the Kaspersky log:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, August 31, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, September 01, 2009 04:07:18
Records in database: 2733618
--------------------------------------------------------------------------------
Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes
Scan area - My Computer:
C:\
D:\
E:\
Scan statistics:
Objects scanned: 68376
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 01:56:02
No threats found. Scanned area is clean.
Selected area has been scanned.
And here is a HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:19 PM, on 8/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) -
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
--
End of file - 6310 bytes
Nothing there.
Is it OK to redirect you to Spybot S&D section?
Sephy_sama
2009-09-01, 18:51
Sure it's o'k, especially if you think that it will help me figure out what's wrong.
So where is that and what should I do when I get there?
This (http://forums.spybot.info/forumdisplay.php?f=4) section should help :)
Sephy_sama
2009-09-02, 06:04
Thanks for everything Shaba:)
I'll be sure to drop some $ in the donation box this month.
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.