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liotis
2009-08-30, 05:27
Hi,

I recently downloaded spybot 162, to try to get rid of windows protection suite. This program has come the closest to getting rid of the problem.

Spybot detects it and removes all infected files, then when I have to reboot, the computer will not start up in normal mode, or safe mode. I have to restart using a previous working version, and then windows protection suite is still there and active!

Getting desperate. Can you help?

tashi
2009-08-30, 07:22
Hello liotis,

Please follow the instructions in this link to produce a HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where an analyst will advise you as soon as available. :)

Best regards.