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kaur.ashmeet
2009-08-31, 21:08
I have got my system infected somehow with trojan virus a few days back. When I scanned my system using AVG and Mc Afee, it did say that 1 virus detected and removed, 2 virus detected and quarantined. For a couple of days it was working fine, little slower though. Now again its started again. The problem I am facing is when I turn my system on, after say 2-3 minutes it gives me an error " Dumping physical memory and the blue screen appears and the system restarts" It does work fine in safe mode but I am not able to open any website, when I do it just keeps on opening any other shopping websites.

Thanx in advance for any kind of help.

kaur.ashmeet
2009-09-01, 17:55
For the last few days I have been having this blue screen error "dumping memory". I tried scanning my system it. It shows 1 virus removed and 2 quarantined but still thsi blue screen keeps coming. I am using windows vista and Mc Afee to scan my system. There are some new files being created without my knowledge. Thsi is the first time I have had virus in my system. Plesae if anyone can help me find out what exactly is going on. Thanx in advance.

tashi
2009-09-01, 18:19
Hello kaur.ashmeet,

It does work fine in safe mode

Can you produce a log?


HJT Logs

Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download Trend Micro (http://forums.spybot.info/vbglossar.php?do=showentry&item=Trend+Micro) HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" and Paste (http://www.webmasternow.com/copyandpaste.html) the entire contents of the log (no attachments) into your (Click --> ) own new topic (http://forums.spybot.info/newthread.php?do=newthread&f=22)


"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Best regards.