View Full Version : Spybot/combofix won't run, trojans!
Hi,
I posted this a couple of weeks ago
http://forums.spybot.info/showthread.php?p=331395#post331395
Needless to say my computer wouldn't let me do very much and was behaving very strange. The logs etc. you asked me to create had to be done in safe mode as they kept crashing the computer.
I still can't run spybot/combofix, or system restore at all (the restore window is 'frozen').
Apologies for taking so long to reply, I'm having to use another computer to post this!
Thanks
DeBone
Hi,
The logs etc. you asked me to create had to be done in safe mode as they kept crashing the computer.
Do you have those logs from safe mode?
I do, I've attached them here.
Thanks.
Hi,
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
Download Combofix*from any of the links below. You must*rename it before saving it. Save it to your desktop.
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_FF.gif
http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif
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Double click on Combo-Fix.exe*& follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with new DDS logs*so we can continue cleaning the system.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Thanks, I've done that. here are the logs -
Go Start > Run and copy/paste the following single-line command into the Run box and click OK:
cmd /c PEV -l "%systemdrive%\proquota.exe" >Log.txt&Log.txt&del Log.txt
A Notepad file will open. Post the contents of Log.txt in your next reply.
Thanks again, here's the log
Hi again,
Open notepad and copy/paste the text in the quotebox below into it:
Driver::
"Windows Driver"
FCopy::
C:\WINDOWS\ServicePackFiles\i386\proquota.exe | c:\windows\system32\proquota.exe
C:\WINDOWS\ServicePackFiles\i386\proquota.exe | c:\windows\system32\dllcache\proquota.exe
File::
c:\windows\34rdft.bat
c:\windows\scvhost.bat
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
Uninstall old Adobe Reader versions and get the latest one (9.1 + updates 9.1.2 & 9.1.3) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).
Check here (http://www.adobe.com/software/flash/about/) to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6 Update 16 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/virusscanner) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
More logs, I really appreciate this
Hi,
You need to download and install updates 9.1.2 + 9.1.3 for Adobe Reader too. How's the system running now?
Oh right, sorry, I'll do that when I get home later. The system seems great now, spybot opens up now (I haven't run it yet).
I'll get those updates on and post new logs later.
Thanks
Ok. Shall wait for your reply :)
Updates done, logs below!
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste c:\"documents and settings\Antony Adamson\Desktop\Combo-Fix.exe" /u in the runbox and click OK
Next we remove all used tools.
Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.
Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free (http://www.tallemu.com/free-firewall-protection-software.html) or Comodo Firewall Pro (http://www.personalfirewall.comodo.com/download_firewall.html#fw3.0) (If you choose Comodo: Uncheck during installation "Install Comodo HopSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!). Both providers have support forums that help with configuration related questions.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
The system is running smoothly now, thanks for all your help Blade!
Cheers
DeBone
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.