Friday
2009-09-04, 16:05
The following instructions have been created to help you to get rid of "Fraud.FileFixProfessional" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Fraud.FileFixProfessional claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user to make him buy a license to get the issue fixed.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\Microsoft\Internet Explorer\Quick Launch\FileFix Professional 2009.lnk".
The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\FileFix Professional 2009 on the Web.lnk".
The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\FileFix Professional 2009.lnk".
The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\Uninstall FileFix Professional 2009.lnk".
The file at "<$DESKTOP>\FileFix Professional 2009.lnk".
The file at "<$PROGRAMFILES>\FileFix Professional 2009\wizard.exe".
The file at "<$PROGRAMFILES>\FileFix Professional 2009\wizard.url".
Make sure you set your file manager to display hidden and system files. If Fraud.FileFixProfessional uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\FileFix Professional 2009".
The directory at "<$PROGRAMFILES>\FileFix Professional 2009".
Make sure you set your file manager to display hidden and system files. If Fraud.FileFixProfessional uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Fraud.FileFixProfessional claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user to make him buy a license to get the issue fixed.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\Microsoft\Internet Explorer\Quick Launch\FileFix Professional 2009.lnk".
The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\FileFix Professional 2009 on the Web.lnk".
The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\FileFix Professional 2009.lnk".
The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\Uninstall FileFix Professional 2009.lnk".
The file at "<$DESKTOP>\FileFix Professional 2009.lnk".
The file at "<$PROGRAMFILES>\FileFix Professional 2009\wizard.exe".
The file at "<$PROGRAMFILES>\FileFix Professional 2009\wizard.url".
Make sure you set your file manager to display hidden and system files. If Fraud.FileFixProfessional uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\FileFix Professional 2009".
The directory at "<$PROGRAMFILES>\FileFix Professional 2009".
Make sure you set your file manager to display hidden and system files. If Fraud.FileFixProfessional uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.