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View Full Version : Manual Removal Guide for Win32.TDSS.ntf



Friday
2009-09-04, 16:06
The following instructions have been created to help you to get rid of "Win32.TDSS.ntf" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
trojan
rootkit

Description:
Win32.TDSS.ntf uses general heuristics to scan for members of the TDSS trojan family. A TDSS installer claims to be an audio or video player. Once run it changes the name server settings for the purpose of redirecting Internet requests. It installs a rootkit masked as a driver within the system directory which affects antivirus and security software. Variants install an autorun.inf in every root directory. Also it connects to the Internet and copies several malicious files to the temp directories. It is recommended to run a full system scan in safe mode in order to get rid of this trojan.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$SYSDIR>\drivers\ESQULserv.sys".
The file at "<$SYSDIR>\drivers\gaopdxserv.sys".
The file at "<$SYSDIR>\drivers\geyekrserv.sys".
The file at "<$SYSDIR>\drivers\gxvxcserv.sys".
The file at "<$SYSDIR>\drivers\hjgruiserv.sys".
The file at "<$SYSDIR>\drivers\kbiwkmserv.sys".
The file at "<$SYSDIR>\drivers\kungsfserv.sys".
The file at "<$SYSDIR>\drivers\MSIVXserv.sys".
The file at "<$SYSDIR>\drivers\msqpdxserv.sys".
The file at "<$SYSDIR>\drivers\ovfsth.sys".
The file at "<$SYSDIR>\drivers\SKYNETserv.sys".
The file at "<$SYSDIR>\drivers\tdssserv.sys".
The file at "<$SYSDIR>\drivers\uacd.sys".
The file at "<$SYSDIR>\drivers\vsfoceserv.sys".
The file at "<$SYSDIR>\drivers\wzszxserv.sys".
The file at "<$SYSDIR>\uacinit.dll".
The file at "<$WINDIR>\karna.dat".
Make sure you set your file manager to display hidden and system files. If Win32.TDSS.ntf uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.

There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.