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View Full Version : How long does it usually take to get a response on the Malware removal forum?



RoniSutton
2009-09-20, 16:08
I've gone from annoyed at my computer to not being able to use it. I loaded Spybot and followed the directions for Hijacker. I created a log and posted it and there haven't been any responses. Meanwhile, everytime I boot my PC Spybot starts a scan which takes over two hours. It finds the same three or four ad ware and trojans, which I click Fix on and then my computer runs so slowly that it is not useable at all. I don't think it is Spybot per se, but I have no idea what's going on...fortunately, I have a couple of laptops and two other desktops, so I can get to the internet, but I can't use anything I need for my business. If I have an idea how long it will be before someone is able to give me some advice and steps to take, I'd feel better.

Thanks for letting me whine.

Roni

tashi
2009-09-20, 18:40
Hello RoniSutton,

I created a log and posted it and there haven't been any responses.
Your topic in the malware forum was started yesterday.


If I have an idea how long it will be before someone is able to give me some advice and steps to take, I'd feel better.

In the link I previously provided to the forum FAQ there is another link.

The Waiting Room (http://forums.spybot.info/forumdisplay.php?f=37)
Post here if still waiting for help in the Malware Forum, (AFTER) FOUR days (http://forums.spybot.info/showthread.php?t=1137)

Also please see my response to your other topic: http://forums.spybot.info/showpost.php?p=337320&postcount=8


but I can't use anything I need for my business
Is the infected machine a personal computer or business?

Best regards.

RoniSutton
2009-09-20, 21:33
I own a construction company, so all of my spreadsheets for estimates are on this pc. I have read everything you sent me and am a little more clear on the process. I will subscribe and I'm sorry for the extra work you're having to do. Thanks for your patience...merge and delete away.