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View Full Version : Spybot, Hijack this etc disabled please help



Gozchips
2009-09-23, 20:28
Hello all. I was a sucker and ran this exe yesterday and now I can't run spybot, hijack this, Mawarebytes etc. I did manage to run AVG and did a full scan but that came back negative. I've tried the Inherit thing and got spybot running but the bug doesn't like anything scanning it and it shuts the programs down. I've looked around the forum and downloaded Win32Diag and ran it and posted the log attached.

Really hope you guys can help and keep up the good work :)

Thanks

Blade81
2009-09-28, 10:41
Hi,

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.


Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log in your reply.

Gozchips
2009-09-28, 21:13
Thanks Blade. :)

I've attached both dds and gmer txts (dds in zip) but the dds doesn't seem to have worked. The readable parts mention something about wrong password which sounds ominous. :(

Blade81
2009-09-28, 21:25
Hi,

Let's give DDS a new attempt later.

Download The Avenger by Swandog46 from here (http://swandog46.geekstogo.com/avenger2/download.php).
Unzip/extract it to a folder on your desktop.
Double click on avenger.exe to run The Avenger.
Click OK.
Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C.

Files to move:
C:\WINDOWS\system32\logevent.dll|C:\WINDOWS\system32\eventlog.dll
In the avenger window, click the Paste Script from Clipboard, http://img220.imageshack.us/img220/8923/pastets4.png button.
Click the Execute button.
You will be asked Are you sure you want to execute the current script?.
Click Yes.
You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
Click Yes.
Your PC will now be rebooted.
Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.
If that is the case, it will force a BSOD on the first reboot. This is normal & expected behaviour.
After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt).
Please post this log in your next reply.

Gozchips
2009-09-28, 23:10
done, here it is.

Blade81
2009-09-29, 08:29
Please save this (http://download.bleepingcomputer.com/rootrepeal/Win32kDiag.exe) file to your desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the Open box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
"%userprofile%\desktop\win32kdiag.exe" -f -r

See if you're able to run DDS now.

Gozchips
2009-09-29, 10:36
Yay, dds ran fine now. :)

here are the txt

Thanks

Blade81
2009-09-29, 15:07
Please post win32kdiag results too :)

Gozchips
2009-09-29, 15:22
whoops.

thx

Blade81
2009-09-29, 15:26
Hi,

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent
BitTornado


I'd like you to read this thread (http://forums.spybot.info/showthread.php?t=282).

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

After that:


Update Malwarebytes' Anti-Malware definitions and run a full scan with it (let it delete its findings). Post back the report when ready.

Gozchips
2009-09-29, 15:41
Okay, uninstalled the p2ps but it still wouldn't let me run malwarebytes :(

Blade81
2009-09-29, 16:08
Hi,

Copy this (http://download.bleepingcomputer.com/sUBs/MiniFixes/Inherit.exe) file to the same folder with mbam.exe file. Then drag 'n' drop mbam.exe to it. See if you're able to run MBAM now (if not let me now how it doesn't work, error message etc).

Gozchips
2009-09-29, 16:20
Hi tryed restarting and running it again. Its still saying "windows cannot access ... You may not have the appropriate permission." Like I said I was messing around with inhertit,exe before I posted on here. So that might have royally messed it up for me. :/

Thanks

Blade81
2009-09-29, 16:26
Drag 'n' drop inherit.exe to other exe files in c:\program files\Malwarebytes' Anti-Malware folder too.

Gozchips
2009-09-29, 16:50
Yay got it working. Its running the scan now, though I have to head off for a couple of days on an errand now and doesn't look like its a fast job... If only I have a laptop. So will report back in a couple of days when I get back.

Thanks for everything. :)

Blade81
2009-09-29, 17:42
Ok. Shall wait for the results when you get back :)

Gozchips
2009-09-30, 21:29
Hey there, back. Look a while but nothing went wrong!! :)

Blade81
2009-10-01, 07:58
Uninstall old Adobe Reader versions and get the latest one (9.1 + updates 9.1.2 and 9.1.3 for it) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).


Uninstall your current Adobe shockwave player and get the fresh one here (http://get.adobe.com/shockwave/) if needed.

Uninstall vulnerable Flash by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).


Uninstall these vulnerable Javas:
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1

Reboot and post a fresh dds.txt log. How's the system running?

Gozchips
2009-10-01, 11:42
All been done, logs attached. Internets definately going a lot faster now. :)

Blade81
2009-10-01, 17:42
Hi,

Otherwise good but you still have to install updates 9.1.2 and 9.1.3 for Adobe Reader (9.1.3 can be installed only after 9.1.2).


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

Gozchips
2009-10-06, 12:25
Hello. Been running things for a few days now. Everything seems fine now. Thanks again for your troubles, you've been great. :)

Blade81
2009-10-06, 13:34
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.