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No antivirus will run, Spybot cannot protect PC

C

chelra

New member
We've just downloaded Spybot S&D for our main computer as we're having some issues... Norton360 running on windows vista, and Norton keeps being disabled, pc keeps shutting down with blue screen. Cannot install any other antivirus software because whatever nasty virus we have is stopping them connecting to the net.

Spybot says the pc is unprotected but cannot find any problems.

After running Norton it identifies 5 problems it cannot get rid of including revsci.net and win32.trojan.delf.

Can you help?
 
Hello chelra

Welcome to Safer Networking.

Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.



Please download RootRepeal one of these locations and save it to your desktop
Here
Here
Here
  • Open
    rootRepealDesktopIcon.png
    on your desktop.
  • Click the
    reportTab.png
    tab.
  • Click the
    btnScan.png
    button.
  • Check just these boxes:
  • post-75503-1250480183.gif
  • Push Ok
  • Check the box for your main system drive (Usually C:, and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the
    saveReport.png
    button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.
 
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