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Security Tool Malware Removal

D

dhtay

New member
My desktop was taken over my the Security Tool malware. I cannot download any files or even access task manager for that matter. I followed the directions in the other thread for downloading the dds software to run a scan, but it comes back with a mess saying:
"dds.exe is infected with worm Lsas.Blaster.Keyloger. This worm is trying to send your credit card details using dds.exe to connect to a remote host"

I have found the folder where the program is located but it will not allow me to delete it. I cannot run spybot or any other malware/antivirus software as I get the same message as above.

Any ideas on how to approach this and get it off my machine?

Thanks!
 
Hello and :welcome: to Safer Networking

My name is peku006 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

Please observe these rules while we work:

  • If you don't know or understand something please don't hesitate to ask
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Absence of symptoms does not mean that everything is clear.

1 - Download and Run FixPolicies

Download to your Desktop FixPolicies.exe, a self-extracting ZIP archive from here: http://downloads.malwareremoval.com/BillCastner/FixPolicies.exe
  • Double-click FixPolicies.exe.
  • Click the Install button on the bottom toolbar of the box that will open.
  • The program will create a new Folder called FixPolicies.
  • Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd.
  • A black box should briefly appear and then close. This will enable your Control Panel and stop the Administrative warnings, at least until the malware infection resets the registry policy keys again. You can run this as many times as you like. A permanent fix requires removing the infection.

2 - Download and Run DDS

Please disable any anti-malware program that will block scripts from running before running DDS.

Please downloadDDS from one of the links below and save it to your desktop:

dds_scr.gif

Download DDS and save it to your desktop from Link1
Link2
Link3
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.

In your next reply, please post:

  • DDS.txt
  • Attach.txt

Thanks peku006
 
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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