anshula
2009-10-10, 17:10
i am new here so i don't know stuff around but i needed some help. i have been using avast antivirus home edition..but its trial period got over so i uninstalled it but, now i cant install any anti virus..if i search any site related to anti virus..the message "page not found" 0r "no internet connection found" is displayed. i have downloaded avira but during installation it says to switch my net on…but my net is on…while installing any anti-virus(or related stuff)…it says no network conection found...all other sites are working properly..but if i type anything related to antivirus..it shows "page shifted" or "no network connection" or "page not found" its some virus but how do i get rid of it? i downloaded hijackthis... this is the log [COLOR="Green"]
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:37:29 PM, on 10/7/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16827) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll R3 - URLSearchHook: eslprintables Toolbar - {e47d6d44-6479-461d-bfa3-dbd0dc5a9011} - C:\Program Files\eslprintables\tbeslp.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: eslprintables Toolbar - {e47d6d44-6479-461d-bfa3-dbd0dc5a9011} - C:\Program Files\eslprintables\tbeslp.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll O3 - Toolbar: eslprintables Toolbar - {e47d6d44-6479-461d-bfa3-dbd0dc5a9011} - C:\Program Files\eslprintables\tbeslp.dll O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE (file missing) O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?AuthParam=1221147366_166535ddf8303122f0d6bcc2b2b028b1&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab&File=jinstall-6u7-windows-i586-jc.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{F9E6AE02-8C64-49F2-B479-E9EF23B2EEA0}: NameServer = 59.179.243.70,203.94.243.70 O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing) O23 - Service: avast! Antivirus - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing) O23 - Service: avast! Mail Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (file missing) O23 - Service: avast! Web Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe (file missing) O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 7179 bytes
PLEASE HELP:sad:
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:37:29 PM, on 10/7/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16827) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\HOME\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll R3 - URLSearchHook: eslprintables Toolbar - {e47d6d44-6479-461d-bfa3-dbd0dc5a9011} - C:\Program Files\eslprintables\tbeslp.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: eslprintables Toolbar - {e47d6d44-6479-461d-bfa3-dbd0dc5a9011} - C:\Program Files\eslprintables\tbeslp.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll O3 - Toolbar: eslprintables Toolbar - {e47d6d44-6479-461d-bfa3-dbd0dc5a9011} - C:\Program Files\eslprintables\tbeslp.dll O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE (file missing) O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?AuthParam=1221147366_166535ddf8303122f0d6bcc2b2b028b1&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab&File=jinstall-6u7-windows-i586-jc.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{F9E6AE02-8C64-49F2-B479-E9EF23B2EEA0}: NameServer = 59.179.243.70,203.94.243.70 O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing) O23 - Service: avast! Antivirus - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing) O23 - Service: avast! Mail Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (file missing) O23 - Service: avast! Web Scanner - Unknown owner - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe (file missing) O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 7179 bytes
PLEASE HELP:sad: