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Owen-
2009-10-10, 21:46
OK basically, when I log in, explorer.exe is not running - hence the only thing I can bring up is task manager. When I type in new task - explorer.exe it says I dont have the appropriate permissions. IE is down - every time I start it - there is a website that comes up instantly, then it closes down. I'm writing the on opera.

I have tried command prompts - most of the mundane ones work fine - but for some important ones it says I dont have permission to access.

When I browse (through new task in TM) I find there are 3 explorer files in C:\WINDOWS - their names and info are as follows


explorer

Type of file-Shortcut to MS-DOS Program
Size - 2.78Kb
Size on Disk - 4 Kb
Created - 06 Oct 2009 ; 19:23:03
Modified - 06 Oct 2009 19:23:12
Accessed - 08 Oct 2009 16:52:44
Cmd line C:\WINDOWS\explorer.exe


EXPLORER

Type of file - Windows Explorer Command
Size 80 Bytes
Size on Disk - 4 Kb
Created - 29 Aug 2002 05:00:00
Modified - 29 Aug 2002 05:00:00
Accessed -


explorer

Type of file - Application
Size 0.98 Mb
Size on disk 0.98 Mb
Created 29 Aug 2002 5:00:00
Modified 14 April 2008 01:12:19
Accessed 08 Oct 2009 16:50:20
Cmd line C:\WINDOWS\explorer.exe

Bear in mind I took those values down 2 days ago, so days that refer to 08 Oct 2009 should be the present date and time..

I'm assuming one of these files is what is causing my problems.

I have looked online for solutions - I have tried to edit the registry - only to find the files I should delete were not there. I have tried to reboot in safe mode and do things - its all the same. I have even tried rebooting my computer - I cant get the reboot working. Honestly this is killing me - any help would be MUCH appreciated

Thanks,
Owen

Blade81
2009-10-13, 20:44
Hi,


Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.