Antivirus Pro 2101, CoolWW Search, XP Antivirus, win32.TDSS woes

[vrhcsm]

Hello! I am at my work computer and am being beaten up by these items that won't go away when running Spybot:

fraud.antivirusPro2010
CoolWWSearch.oleHelp
Fraud.XPAntivirus
win32.TDSS.rtk

I've read the 'before you post' sticky and I think I've done what's needed. I apologize if I've missed something.

Erunt has been run and saved.
HJT has been run with the results below.

If I'm supposed to do anything else, please let me know.

Thanks for holding my hand!

Deb
(Who'd've thunk that searching for the benefits of drinking milk would have caused such trouble!)

HJT results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:13 AM, on 10/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\dcl.VRH\Application Data\seres.exe
C:\WINDOWS\system32\igfxsrvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\dcl.VRH\Application Data\svcst.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vrhconsulting.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Antivirus Pro 2010] "C:\Program Files\AntivirusPro_2010\AntivirusPro_2010.exe" /hide
O4 - HKLM\..\RunOnce: [SpybotDeletingA5670] command /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\AntivirusPro_2010.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingC3107] cmd /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\AntivirusPro_2010.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingA6093] command /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\Uninstall.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6841] cmd /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\Uninstall.lnk"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ISUSPM] -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [mserv] C:\Documents and Settings\dcl.VRH\Application Data\svcst.exe
O4 - HKCU\..\Run: [svchost] C:\Documents and Settings\dcl.VRH\Application Data\svcst.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB6370] command /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\AntivirusPro_2010.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8959] cmd /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\AntivirusPro_2010.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingB2950] command /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\Uninstall.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingD1918] cmd /c del "C:\Documents and Settings\dcl.VRH\Start Menu\Programs\AntivirusPro_2010\Uninstall.lnk"
O4 - HKUS\S-1-5-21-2661270563-1673997720-3485003392-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-502697259-3203981314-2065919747-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'administrator')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\Software\..\Telephony: DomainName = VRH.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 11802 bytes
-----------------------
[I]Edit
Only two-person office:)

[Shaba]

Hi vrhcsm

Please post next spybot report :)

[vrhcsm]

No immediate threats found. Does this mean I'm cured?

My Systems 32 folder still opens on start up, but otherwise everything seems normal.

Thanks for everyone's help!

[vrhcsm]

I was reading other posts and realized you were probably meaning something else--I have lots of data (249961 characters); do you want specific items? Thanks, again!

Deborah

[Shaba]

If no threats found, then no need to post :)

Download at your desktop DDS from one of the links below:

Link 1 (http://download.bleepingcomputer.com/sUBs/dds.scr)
Link 2 (http://www.forospyware.com/sUBs/dds)

Double click the tool to run it.
A black Screen will open, just read the contents and do nothing.
When the tool finish it will open 2 reports.
Copy/paste both reports back here and remove DDS from your desktop.

[vrhcsm]

Hi, Shaba! Spybot Search and Destroy shows no threats, but my System 32 folder does open on start up and searches on the internet are often led astray. Taking me to places like lenx.com that morphs into ave99.com so, I'm a bit skittish.


I think I've done what you requested; if I'm wrong please let me know. The attach file was compressed and is attached and the DDS file is below:


DDS (Ver_09-10-13.01) - NTFSx86
Run by dcl at 17:28:46.71 on 10/19/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.324 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
svchost
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\dcl.VRH\Local Settings\Temporary Internet Files\Content.IE5\4J18BTAL\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uStart Page = hxxp://www.vrhconsulting.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] -scheduler
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [mserv] c:\documents and settings\dcl.vrh\application data\svcst.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Speed Launch] "c:\program files\adobe\acrobat 8.0\acrobat\acrobat_sl.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Acrobat Synchronizer] "c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\dcl.vrh\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
TCP: {AA462062-5A2F-431E-AA9F-32E955F901AF} = 192.168.0.100
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2007-6-20 79168]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
R3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-2-4 33752]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]

=============== Created Last 30 ================

2009-10-16 11:36 1,339,719 a------- c:\program files\rootalyz-0.3.4.47.zip
2009-10-15 13:22 19,710 a------- c:\windows\izyrakil.inf
2009-10-15 13:22 18,258 a------- c:\docume~1\dcl.vrh\applic~1\ewobarexa.scr
2009-10-15 13:22 11,954 a------- c:\windows\apyga.dl
2009-10-15 13:22 11,578 a------- c:\docume~1\alluse~1\applic~1\ojow.bat
2009-10-15 13:22 10,784 a------- c:\windows\ixebasewi.vbs
2009-10-15 13:22 10,513 a------- c:\program files\common files\zaqydam.sys
2009-10-15 11:55 19,606 a------- c:\windows\system32\niby._sy
2009-10-15 11:55 19,067 a------- c:\windows\system32\misugebybe.exe
2009-10-15 11:55 18,060 a------- c:\windows\koja.reg
2009-10-15 11:55 16,944 a------- c:\windows\system32\duqybo.vbs
2009-10-15 11:55 14,571 a------- c:\docume~1\dcl.vrh\applic~1\laruvimaby.dat
2009-10-15 11:55 13,823 a------- c:\windows\uxefa.bin
2009-10-15 11:55 13,501 a------- c:\windows\huhahopa.bat
2009-10-15 11:55 13,467 a------- c:\windows\sysyqycoze.vbs
2009-10-15 11:55 12,020 a------- c:\windows\wuhurutuko.dat
2009-10-15 11:55 10,413 a------- c:\docume~1\dcl.vrh\applic~1\qasitidoq.com
2009-10-15 10:49 <DIR> --d----- c:\program files\Trend Micro
2009-10-15 10:21 19,368 a------- c:\windows\system32\apojip.vbs
2009-10-15 10:21 18,382 a------- c:\windows\vimadek.bat
2009-10-15 10:21 18,039 a------- c:\windows\lexyhowofy._sy
2009-10-15 10:21 17,728 a------- c:\docume~1\dcl.vrh\applic~1\jojasoto.bat
2009-10-15 10:21 16,115 a------- c:\windows\pafujaxoj.reg
2009-10-15 10:21 16,062 a------- c:\windows\system32\qyhexalezi.bat
2009-10-15 10:21 12,450 a------- c:\windows\yhotic.dll
2009-10-15 10:21 11,965 a------- c:\windows\yripowepuh.exe
2009-10-15 10:21 10,509 a------- c:\windows\yzeniniw.exe
2009-10-15 10:20 168,448 a------- c:\windows\system32\_scui.cpl
2009-10-15 10:20 230,000 a------- c:\docume~1\dcl.vrh\applic~1\lizkavd.exe
2009-10-15 10:19 19,456 a------- C:\cwxa.exe
2009-10-15 10:19 9,216 a------- C:\svhkapw.exe
2009-10-15 10:19 31,232 a------- C:\iytcqy.exe
2009-10-15 10:19 193,032 a------- C:\lyqr.exe
2009-10-15 10:19 52,224 a------- C:\nmihj.exe
2009-10-15 10:18 79,360 a------- C:\bqefoh.exe
2009-10-15 10:18 24,064 a------- C:\jboy.exe
2009-10-15 10:18 242,176 a------- C:\tfdp.exe
2009-10-15 10:18 295,936 a------- c:\docume~1\dcl.vrh\applic~1\seres.exe

==================== Find3M ====================

2009-10-15 13:22 17,760 a------- c:\program files\common files\fofekusaj.inf
2009-10-15 13:22 16,391 a------- c:\program files\common files\hudyv.lib
2009-10-15 13:22 10,439 a------- c:\program files\common files\qudunyw.dl
2009-10-15 10:21 15,087 a------- c:\program files\common files\obureramuw._sy
2009-10-15 10:21 14,705 a------- c:\program files\common files\lyzi.dl
2009-10-15 10:21 13,775 a------- c:\program files\common files\ojypic._sy
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2008-08-06 08:52 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080620080807\index.dat

============= FINISH: 17:30:34.22 ===============


Thanks!

[Shaba]

Yes you are infected.

Please copy/paste contents of attach.txt to your next reply :)

[vrhcsm]

Hi, Shaba--Here's the information. What's the next step?

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-13.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 02/26/2008 12:43:04 PM
System Uptime: 10/19/2009 7:01:20 AM (10 hours ago)

Motherboard: Dell Inc. | | 0KP561
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz | CPU | 1183/800mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 74 GiB total, 54.993 GiB free.
D: is CDROM ()
F: is NetworkDisk (NTFS) - 220 GiB total, 216.472 GiB free.
T: is NetworkDisk (NTFS) - 220 GiB total, 216.472 GiB free.
U: is NetworkDisk (NTFS) - 220 GiB total, 216.472 GiB free.
V: is NetworkDisk (NTFS) - 13 GiB total, 8.481 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP278: 07/23/2009 2:53:07 PM - System Checkpoint
RP279: 07/28/2009 12:26:40 PM - System Checkpoint
RP280: 07/29/2009 5:23:31 PM - Software Distribution Service 3.0
RP281: 07/31/2009 10:56:04 AM - System Checkpoint
RP282: 08/03/2009 3:52:59 PM - System Checkpoint
RP283: 08/05/2009 4:08:07 PM - System Checkpoint
RP284: 08/07/2009 11:50:29 AM - System Checkpoint
RP285: 08/07/2009 5:08:01 PM - Software Distribution Service 3.0
RP286: 08/10/2009 8:45:16 AM - Installed Java(TM) 6 Update 15
RP287: 08/10/2009 5:51:39 PM - Software Distribution Service 3.0
RP288: 08/12/2009 9:07:01 AM - System Checkpoint
RP289: 08/12/2009 5:32:46 PM - Software Distribution Service 3.0
RP290: 08/18/2009 10:59:36 AM - System Checkpoint
RP291: 08/19/2009 3:50:48 PM - System Checkpoint
RP292: 08/26/2009 6:54:41 PM - Software Distribution Service 3.0
RP293: 08/28/2009 8:31:46 AM - System Checkpoint
RP294: 09/02/2009 1:40:46 PM - System Checkpoint
RP295: 09/03/2009 4:03:27 PM - System Checkpoint
RP296: 09/04/2009 12:21:29 PM - Installed Windows Media Player 11
RP297: 09/04/2009 12:22:24 PM - Software Distribution Service 3.0
RP298: 09/04/2009 2:34:52 PM - Software Distribution Service 3.0
RP299: 09/08/2009 5:48:59 PM - Software Distribution Service 3.0
RP300: 09/09/2009 5:32:57 PM - Software Distribution Service 3.0
RP301: 09/11/2009 9:25:13 AM - System Checkpoint
RP302: 09/16/2009 12:20:27 PM - System Checkpoint
RP303: 09/17/2009 12:34:51 PM - System Checkpoint
RP304: 09/18/2009 12:39:26 PM - System Checkpoint
RP305: 09/21/2009 12:55:39 PM - System Checkpoint
RP306: 09/22/2009 12:57:46 PM - System Checkpoint
RP307: 09/30/2009 2:39:08 PM - System Checkpoint
RP308: 10/02/2009 2:07:40 PM - Removed Shipping Assistant 3.6.
RP309: 10/02/2009 2:08:09 PM - Installed Shipping Assistant 3.6.
RP310: 10/08/2009 10:03:11 AM - System Checkpoint
RP311: 10/12/2009 12:10:22 PM - System Checkpoint
RP312: 10/12/2009 7:34:02 PM - Software Distribution Service 3.0
RP313: 10/13/2009 5:46:32 PM - Software Distribution Service 3.0
RP314: 10/15/2009 11:23:42 AM - System Checkpoint
RP315: 10/19/2009 12:49:32 PM - System Checkpoint

==== Installed Programs ======================

2007 Microsoft Office system
Acrobat.com
Adobe Acrobat 8 Standard
Adobe Acrobat 8.1.2 Security Update 1 (KB403742)
Adobe Acrobat 8.1.2 Standard
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Apple Software Update
Broadcom ASF Management Applications
Broadcom Management Programs
Browser Address Error Redirector
Business Contact Manager for Outlook 2007 SP2
CPP OnScreen Administration V5
CPP Software System V5
CPP Software Version 5.2
CrossLoop 2.02
Dell Resource CD
ERUNT 1.1j
getPlus(R) for Adobe
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 15
Java(TM) 6 Update 5
Java(TM) 6 Update 7
LiveUpdate 1.80 (Symantec Corporation)
MFCLOC
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Move Media Player
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
PowerDVD
PsychCorpCenter
QuickTime
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler
Roxio Update Manager
SearchAssist
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Shipping Assistant 3.6
Sonic Activation Module
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Symantec AntiVirus Client
Update-Service Accessibility
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb973514)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
WAIS-III--WMS-III--WIAT-II Scoring Assistant
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

10/16/2009 1:23:10 PM, error: Service Control Manager [7034] - The SQL Server (MSSMLBIZ) service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:10 PM, error: Service Control Manager [7034] - The FLEXnet Licensing Service service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7034] - The SQL Server VSS Writer service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7034] - The Intel(R) Matrix Storage Event Monitor service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7034] - The DefWatch service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7034] - The Business Contact Manager SQL Server Startup Service service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7034] - The Broadcom ASF IP and SMBIOS Mailbox Monitor service terminated unexpectedly. It has done this 1 time(s).
10/16/2009 1:23:09 PM, error: Service Control Manager [7031] - The SQL Server Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

==== End Of File ===========================

[Shaba]

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here. (http://www.bleepingcomputer.com/forums/topic114351.html)

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

[vrhcsm]

Shaba! I cannot even imagine doing this on my own--thank you so much for walking me through this!

Here's the ComboFix log and I'll post the HiJack this log next.

ComboFix 09-10-19.02 - dcl 10/20/2009 9:00.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.682 [GMT -5:00]
Running from: c:\documents and settings\dcl.VRH\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\gifaxeh.ban
c:\documents and settings\All Users\Application Data\ivecopy._sy
c:\documents and settings\All Users\Application Data\ojow.bat
c:\documents and settings\All Users\Documents\agyn.reg
c:\documents and settings\All Users\Documents\epikyz.sys
c:\documents and settings\All Users\Documents\oxabe.exe
c:\documents and settings\All Users\Documents\poha.inf
c:\documents and settings\All Users\Documents\qikun.com
c:\documents and settings\All Users\Documents\vogogitiku.dl
c:\documents and settings\All Users\Documents\yqicoko.dl
c:\documents and settings\All Users\Documents\zaqafybyc.inf
c:\documents and settings\dcl.VRH\Application Data\ewobarexa.scr
c:\documents and settings\dcl.VRH\Application Data\foqib.lib
c:\documents and settings\dcl.VRH\Application Data\iniasd.txt
c:\documents and settings\dcl.VRH\Application Data\jojasoto.bat
c:\documents and settings\dcl.VRH\Application Data\lizkavd.exe
c:\documents and settings\dcl.VRH\Application Data\qasitidoq.com
c:\documents and settings\dcl.VRH\Application Data\seres.exe
c:\documents and settings\dcl.VRH\Application Data\ububum._sy
c:\documents and settings\dcl.VRH\Application Data\xunuqevig.dl
c:\documents and settings\dcl.VRH\Local Settings\Application Data\arefuv.exe
c:\documents and settings\dcl.VRH\Local Settings\Application Data\cymohoga.vbs
c:\documents and settings\dcl.VRH\Local Settings\Application Data\etaxeka.pif
c:\documents and settings\dcl.VRH\Local Settings\Application Data\ijumozo.dll
c:\documents and settings\dcl.VRH\Local Settings\Application Data\imep._sy
c:\documents and settings\dcl.VRH\Local Settings\Application Data\odadajoniq.bin
c:\documents and settings\dcl.VRH\Local Settings\Application Data\oxevaje.bat
c:\documents and settings\dcl.VRH\Local Settings\Application Data\xadyfunero._sy
c:\program files\Common Files\fofekusaj.inf
c:\program files\Common Files\lyzi.dl
c:\program files\Common Files\obureramuw._sy
c:\program files\Common Files\ojypic._sy
c:\program files\Common Files\qudunyw.dl
c:\program files\Common Files\zaqydam.sys
c:\windows\apyga.dl
c:\windows\huhahopa.bat
c:\windows\ixebasewi.vbs
c:\windows\izyrakil.inf
c:\windows\koja.reg
c:\windows\lexyhowofy._sy
c:\windows\pafujaxoj.reg
c:\windows\system32\_scui.cpl
c:\windows\system32\apojip.vbs
c:\windows\system32\duqybo.vbs
c:\windows\system32\misugebybe.exe
c:\windows\system32\niby._sy
c:\windows\system32\qyhexalezi.bat
c:\windows\system32\wbem\proquota.exe
c:\windows\sysyqycoze.vbs
c:\windows\uxefa.bin
c:\windows\vimadek.bat
c:\windows\yhotic.dll
c:\windows\yripowepuh.exe
c:\windows\yzeniniw.exe

Infected copy of c:\windows\system32\drivers\iaStor.sys was found and disinfected
Restored copy from - Kitty ate it :^)
c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((( Files Created from 2009-09-20 to 2009-10-20 )))))))))))))))))))))))))))))))
.

2009-10-16 16:36 . 2009-10-16 16:36 1339719 ----a-w- c:\program files\rootalyz-0.3.4.47.zip
2009-10-15 16:55 . 2009-10-15 16:55 12020 ----a-w- c:\windows\wuhurutuko.dat
2009-10-15 15:49 . 2009-10-15 15:49 -------- d-----w- c:\program files\Trend Micro
2009-10-15 15:45 . 2009-10-15 15:45 -------- d-----w- c:\program files\ERUNT
2009-10-15 15:21 . 2009-10-15 15:21 15987 ----a-w- c:\documents and settings\dcl.VRH\Local Settings\Application Data\necyh.dat
2009-10-15 15:19 . 2009-10-15 15:19 19456 ----a-w- C:\cwxa.exe
2009-10-15 15:19 . 2009-10-15 15:19 9216 ----a-w- C:\svhkapw.exe
2009-10-15 15:19 . 2009-10-15 15:19 31232 ----a-w- C:\iytcqy.exe
2009-10-15 15:19 . 2009-10-15 15:19 193032 ----a-w- C:\lyqr.exe
2009-10-15 15:19 . 2009-10-15 15:19 52224 ----a-w- C:\nmihj.exe
2009-10-15 15:18 . 2009-10-15 15:19 79360 ----a-w- C:\bqefoh.exe
2009-10-15 15:18 . 2009-10-15 15:18 24064 ----a-w- C:\jboy.exe
2009-10-15 15:18 . 2009-10-15 15:19 242176 ----a-w- C:\tfdp.exe
2009-10-06 16:02 . 2009-10-06 16:03 -------- d-----w- c:\documents and settings\dcl.VRH\Application Data\Move Networks

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-20 12:49 . 2008-05-05 21:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-10-16 18:16 . 2008-03-04 22:35 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-10-15 18:22 . 2009-10-15 18:22 16391 ----a-w- c:\program files\Common Files\hudyv.lib
2009-10-15 16:55 . 2009-10-15 16:55 14571 ----a-w- c:\documents and settings\dcl.VRH\Application Data\laruvimaby.dat
2009-10-14 13:25 . 2008-02-19 21:10 70792 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-13 22:50 . 2008-02-19 21:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-10-13 22:49 . 2008-02-19 21:02 -------- d-----w- c:\program files\Microsoft Works
2009-09-04 17:24 . 2009-09-04 17:24 -------- d-----w- c:\program files\Windows Media Connect 2
2009-08-05 09:01 . 2004-08-11 23:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-25 10:23 . 2009-01-14 14:33 411368 ----a-w- c:\windows\system32\deploytk.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="-scheduler" [X]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-19 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-17 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-17 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-17 137752]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-27 178712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-09-25 1036288]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 1116920]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-01-12 623992]
"Acrobat Speed Launch"="c:\program files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe" [2006-10-23 46200]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-24 17920]
"vptray"="c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe" [2003-05-21 90112]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-07-22 413696]
"Acrobat Synchronizer"="c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe" [2007-05-11 738968]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\dcl.VRH\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [06/20/2007 3:30 PM 79168]
.
Contents of the 'Scheduled Tasks' folder

2008-07-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 22:57]

2009-10-20 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-02-19 14:44]

2009-10-20 c:\windows\Tasks\User_Feed_Synchronization-{32A651FD-F11D-4734-961E-2A17AF6FF741}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.vrhconsulting.com/
TCP: {AA462062-5A2F-431E-AA9F-32E955F901AF} = 192.168.0.100
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-20 09:05
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: ~,10time:~,-3
ComboFix-quarantined-files.txt 2009-10-20 14:08

Pre-Run: 58,891,669,504 bytes free
Post-Run: 58,784,346,112 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - F149AE81EFDAE90E95C8AE64D37B49F4

[vrhcsm]

Here's the HJT log I just ran

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:10:55 AM, on 10/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vrhconsulting.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\Software\..\Telephony: DomainName = VRH.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8115 bytes



Whew! Next steps?

Thanks, again!

Deborah

[Shaba]

Better but still some baddies there:


Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:


File::
c:\windows\wuhurutuko.dat
c:\documents and settings\dcl.VRH\Local Settings\Application Data\necyh.dat
C:\cwxa.exe
C:\svhkapw.exe
C:\iytcqy.exe
C:\lyqr.exe
C:\nmihj.exe
C:\bqefoh.exe
C:\jboy.exe
C:\tfdp.exe
c:\program files\Common Files\hudyv.lib
c:\documents and settings\dcl.VRH\Application Data\laruvimaby.dat


Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

[vrhcsm]

Shaba--You must have a very satisfying life--knowing how to help people. Thanks for helping me fight off the "baddies"!

While running ComboFix this time, it informed me there was a newer version and asked if I wanted it. I said "Yes." Hope that was ok.

Here's ComboFix info; I assume you also want HJT run again. I'll post that next.

ComboFix 09-10-19.04 - dcl 10/20/2009 11:11.2.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1013.548 [GMT -5:00]
Running from: c:\documents and settings\dcl.VRH\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\dcl.VRH\Desktop\CFScript.txt

FILE ::
"C:\bqefoh.exe"
"C:\cwxa.exe"
"c:\documents and settings\dcl.VRH\Application Data\laruvimaby.dat"
"c:\documents and settings\dcl.VRH\Local Settings\Application Data\necyh.dat"
"C:\iytcqy.exe"
"C:\jboy.exe"
"C:\lyqr.exe"
"C:\nmihj.exe"
"c:\program files\Common Files\hudyv.lib"
"C:\svhkapw.exe"
"C:\tfdp.exe"
"c:\windows\wuhurutuko.dat"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\bqefoh.exe
C:\cwxa.exe
c:\documents and settings\dcl.VRH\Application Data\laruvimaby.dat
c:\documents and settings\dcl.VRH\Cookies\hebeqegy.dl
c:\documents and settings\dcl.VRH\Cookies\kezanuj.dat
c:\documents and settings\dcl.VRH\Cookies\ogalexo.exe
c:\documents and settings\dcl.VRH\Cookies\salu._sy
c:\documents and settings\dcl.VRH\Cookies\tovotylu.db
c:\documents and settings\dcl.VRH\Cookies\ytureco.reg
c:\documents and settings\dcl.VRH\Cookies\zoroqi.dl
c:\documents and settings\dcl.VRH\Local Settings\Application Data\necyh.dat
C:\iytcqy.exe
C:\jboy.exe
C:\lyqr.exe
C:\nmihj.exe
c:\program files\Common Files\hudyv.lib
C:\svhkapw.exe
C:\tfdp.exe
c:\windows\wuhurutuko.dat

.
((((((((((((((((((((((((( Files Created from 2009-09-20 to 2009-10-20 )))))))))))))))))))))))))))))))
.

2009-10-20 14:05 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-10-20 14:05 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
2009-10-16 16:36 . 2009-10-16 16:36 1339719 ----a-w- c:\program files\rootalyz-0.3.4.47.zip
2009-10-15 15:49 . 2009-10-15 15:49 -------- d-----w- c:\program files\Trend Micro
2009-10-15 15:45 . 2009-10-15 15:45 -------- d-----w- c:\program files\ERUNT
2009-10-06 16:02 . 2009-10-06 16:03 -------- d-----w- c:\documents and settings\dcl.VRH\Application Data\Move Networks

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-20 12:49 . 2008-05-05 21:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-10-16 18:16 . 2008-03-04 22:35 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-10-14 13:25 . 2008-02-19 21:10 70792 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-13 22:50 . 2008-02-19 21:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-10-13 22:49 . 2008-02-19 21:02 -------- d-----w- c:\program files\Microsoft Works
2009-09-04 17:24 . 2009-09-04 17:24 -------- d-----w- c:\program files\Windows Media Connect 2
2009-08-05 09:01 . 2004-08-11 23:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-25 10:23 . 2009-01-14 14:33 411368 ----a-w- c:\windows\system32\deploytk.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="-scheduler" [X]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-19 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-17 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-17 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-17 137752]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-27 178712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-09-25 1036288]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 1116920]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-01-12 623992]
"Acrobat Speed Launch"="c:\program files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe" [2006-10-23 46200]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-24 17920]
"vptray"="c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe" [2003-05-21 90112]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-07-22 413696]
"Acrobat Synchronizer"="c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe" [2007-05-11 738968]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\dcl.VRH\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [06/20/2007 3:30 PM 79168]
.
Contents of the 'Scheduled Tasks' folder

2008-07-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 22:57]

2009-10-20 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-02-19 14:44]

2009-10-20 c:\windows\Tasks\User_Feed_Synchronization-{32A651FD-F11D-4734-961E-2A17AF6FF741}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.vrhconsulting.com/
TCP: {AA462062-5A2F-431E-AA9F-32E955F901AF} = 192.168.0.100
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-20 11:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-10-20 11:16
ComboFix-quarantined-files.txt 2009-10-20 16:16
ComboFix2.txt 2009-10-20 14:08

Pre-Run: 58,767,458,304 bytes free
Post-Run: 58,770,661,376 bytes free

- - End Of File - - D079E02E7901FF59FC69515BC6649223

[vrhcsm]

And here's what resulted from HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:50 AM, on 10/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vrhconsulting.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\Software\..\Telephony: DomainName = VRH.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8388 bytes

Did you/we get the remaining baddies?

Thanks, again!

Deborah

[Shaba]

Let's see :)

Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

[vrhcsm]

Yikes! Will it ever end? You have the patience of a saint!
HJT data to follow

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, October 20, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, October 20, 2009 19:37:17
Records in database: 3038642
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
F:\
T:\
U:\

Scan statistics:
Objects scanned: 78645
Threats found: 12
Infected objects found: 27
Suspicious objects found: 0
Scan duration: 01:46:16


File name / Threat / Threats count
C:\Program Files\CrossLoop\VNCHooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\CrossLoop\winvnc.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h 1
C:\Qoobox\Quarantine\C\Documents and Settings\dcl.VRH\Application Data\lizkavd.exe.vir Infected: Trojan.Win32.FraudPack.wjd 1
C:\Qoobox\Quarantine\C\Documents and Settings\dcl.VRH\Application Data\seres.exe.vir Infected: Trojan.Win32.Vilsel.ium 1
C:\Qoobox\Quarantine\C\iytcqy.exe.vir Infected: Packed.Win32.Krap.af 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\iaStor.sys.vir Infected: Rootkit.Win32.TDSS.u 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\wbem\proquota.exe.vir Infected: Trojan.Win32.Inject.akme 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_scui.cpl.vir Infected: Packed.Win32.Krap.ah 1
C:\Qoobox\Quarantine\[4]-Submit_2009-10-20_11.11.39.zip Infected: Trojan-Spy.Win32.Agent.bazf 1
C:\Qoobox\Quarantine\[4]-Submit_2009-10-20_11.11.39.zip Infected: Trojan.Win32.Scar.zgn 1
C:\Qoobox\Quarantine\[4]-Submit_2009-10-20_11.11.39.zip Infected: Packed.Win32.TDSS.aa 1
C:\Qoobox\Quarantine\[4]-Submit_2009-10-20_11.11.39.zip Infected: Packed.Win32.Krap.ah 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP313\A0046503.exe Infected: Trojan.Win32.Vilsel.ium 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP313\A0046527.exe Infected: Trojan.Win32.Vilsel.ium 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP313\A0046529.exe Infected: Trojan.Win32.Vilsel.iul 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP314\A0046557.exe Infected: Trojan.Win32.Vilsel.ium 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP314\A0046558.exe Infected: Trojan.Win32.FraudPack.wjd 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP314\A0046583.exe Infected: Trojan.Win32.FraudPack.wjd 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP314\A0046667.exe Infected: Trojan.Win32.FraudPack.wjd 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0046979.exe Infected: Trojan.Win32.FraudPack.wjd 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0046981.exe Infected: Trojan.Win32.Vilsel.ium 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0046994.cpl Infected: Packed.Win32.Krap.ah 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0046999.exe Infected: Trojan.Win32.Inject.akme 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0047163.exe Infected: Trojan-Spy.Win32.Agent.bazf 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0047164.exe Infected: Packed.Win32.Krap.af 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0047167.exe Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP315\A0047168.exe Infected: Packed.Win32.Krap.ah 1

Selected area has been scanned.

[vrhcsm]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:31:02 PM, on 10/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroTray.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroTray.exe
C:\Program Files\Common Files\Microsoft Shared\office12\offlb.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vrhconsulting.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\Software\..\Telephony: DomainName = VRH.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8630 bytes


Thanks for your perseverance!!

Deborah

[Shaba]

Not actually that bad :)

Have you installed CrossLoop?

[vrhcsm]

I feel like I'm taking an inordinate amount of your time. You can't begin to know how much I appreciate your help!

I have installed CrossLoop. My mother is in NC and I'm in WI, so when she had some computer questions (i.e., what happened to my email), little things that I could help her with, it was easier to just help her that way. She has Alzheimer's now, so I could uninstall it. Would that help?

Deborah

[Shaba]

No that is fine then :)

Everything else is either in system restore or in quarantine and we will empty those later.

Still problems?

[vrhcsm]

I'm not sure, Shaba. My System 32 folder still opens up when I boot my computer, and I don't know why that is, but other than that I think that everything is ok. Searches are no longer being led astray at any rate. So . . . as long as you think I'm good, I'm good; I can close a folder on start up.

I updated Spybot S&D this morning, scanned and no threats were found.

Let me know if there's anything else I need to do.

Thanks again for all your kind attention!

Deborah

[Shaba]

Fix this entry with HijackThis, reboot and let me know if it helped:

O4 - HKCU\..\Run: [ISUSPM] -scheduler

[vrhcsm]

I did as you directed and had HJT fix that entry, but I'm still getting the System 32 window. I really don't mind closing it manually, if that's what the last suggestion was addressing. I really hate imposing on any more of your time.

Here's the latest HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:54:59 PM, on 10/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vrhconsulting.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\Software\..\Telephony: DomainName = VRH.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = VRH.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{AA462062-5A2F-431E-AA9F-32E955F901AF}: NameServer = 192.168.0.100
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 9508 bytes

[vrhcsm]

Maybe I didn't do something right . . . that entry is still there, is it supposed to be?

Deborah

[Shaba]

Please do that again in safe mode and let me know if it is still there :)

[vrhcsm]

I tried it (twice) in Safe Mode, but it hasn't changed. To be certain I'm doing this right: I just check (tick) the entry, and then click on Fix Checked. It asks if I'm sure, and I click on Yes. Then it automatically closes. Correct?

Thanks!

Deborah

[Shaba]

Yes that is the way.

Before we continue, please check that all these files exist:

C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\mobsync.exe
C:\WINDOWS\system32\ctfmon.exe

If one of them is missing, that would explain that behaviour.

[vrhcsm]

Good morning, Shaba--

It's raining and gloomy here in WI, but since you're hanging in there with me, I'm all smiles!

I am able to see all five files mentioned above . . .

Don't you love a good mystery?

:)

Deb

[vrhcsm]

Could I delete the entry myself?

I see it here:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

in the Registry Editor

Following steps from http://support.microsoft.com/kb/170086

I haven't done anything beyond backing up a copy of the registry and creating a restore point and won't proceed without hearing from you. I want to make things better, not worse. I've learned my lesson, really :)

Deborah

[Shaba]

You can but you should do this first:


Please use the following link to download ERUNT (http://aumha.org/downloads/erunt-setup.exe)
Use the setup program to install ERUNT on your computer

Click Erunt.exe to backup your registry to the folder of your choice.

Note:to restore your registry, go to the folder and start ERDNT.exe

After that you can attempt to delete ISUSPM from that key.

[vrhcsm]

Everything is PERFECT!!! Thanks for all your help!

This is SUCH a relief! Thank you Thank you Thank you!

Now, I'm off searching for that donation page . . .

Have a fabu year!

Deborah

[Shaba]

Great :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (http://www.personalfirewall.comodo.com/download_firewall.html) (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) PC Tools (http://www.pctools.com/firewall/download/)
4) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.lognrock.com/forum/index.php?showtopic=6926)

Malwarebytes' Anti-Malware Scanning Guide (http://www.lognrock.com/forum/index.php?showtopic=6913)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)

Happy surfing and stay clean! :bigthumb:

[vrhcsm]

Hi, Shaba!

Thanks for all the clean up details. I have done Step 1 (Installed Comodo) and Step 2 (uninstalled ComboFix), but that brings up new questions. Comodo was popping up almost continuously during the uninstall asking me questions about which I was absolutely clueless. I followed the instructions later in your email that said to allow things to happen, but what if I'm wrong? What if something in there actually was bad for my computer. How does a firewall protect someone who doesn't know whether an executable is safe or not? Is there somewhere I can go to check out file names? If only bad executables were named something I could understand like messwithyourpc.exe or irritateyourboss.exe . . . those, I would KNOW to say no. :)

Now I'm off to continue working through the rest of your instructions. Thanks again for your patient help.

Deborah

[Shaba]

Yes comodo might not be the easiest in that case; there are also others to try in that case.

I hope that you stay clean in the future :)

[vrhcsm]

Thanks, again, Shaba!

I'll do my best to never have to visit here again. I think I'm golden now. Y'all ROCK! :bigthumb:

Deborah

[Shaba]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.