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View Full Version : Infected computer - can't even install Windows updates - Please Help



won_len
2009-10-19, 20:27
I noticed lately that my computer has been running a lot slower. I checked out what processes are being run and McSACore.exe was sucking up a lot of CPU time. I researched this exe and saw that it should be a unintrusive background exe that the McAfee browser toolbar uses, but it's making my computer seriously chug. Then I've been trying to update Windows and it keeps failing because of the error: WindowsUpdate_00000646 which from what I've found means I have a virus. I've attached my HijackThis log. Any help would greatly be appreciated!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:16:53 PM, on 10/19/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Safari\Safari.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\igfxsrvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9b1cc7ff4e390) (gupdate1c9b1cc7ff4e390) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 14827 bytes

shelf life
2009-10-21, 23:56
hi,

we will get a download to use:

Please download DDS (http://download.bleepingcomputer.com/sUBs/dds.scr) and save it to your desktop.
Disable any script blocking protection Double click dds.scr to run the tool. When done, DDS.txt will open.
Save both reports to your desktop.
Copy/paste both logs in your reply.

won_len
2009-10-22, 00:42
Here are the logs that were produced. Thanks!

shelf life
2009-10-23, 00:17
i have pasted in your log for easier viewing:

DDS (Ver_09-10-13.01) - NTFSx86
Run by Karen at 16:18:06.34 on Wed 10/21/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.593 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Safari\Safari.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Users\Karen\AppData\Local\Temp\ijotzofu.tmp\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uStart Page = about:blank
uDefault_Page_URL = hxxp://www.msn.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\goec62~1.dll,avgrsstx.dll c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-19 64288]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-8-25 335240]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]
R3 ZD1211U(ZyXEL);ZyAIR G-220 IEEE 802.11b+g Wireless LAN Driver (USB)(ZyXEL);c:\windows\system32\drivers\ZD1211U.sys [2007-9-17 237568]

=============== Created Last 30 ================

2009-10-19 14:35 15,688 a------- c:\windows\system32\lsdelete.exe
2009-10-19 12:30 64,288 a------- c:\windows\system32\drivers\Lbd.sys
2009-10-19 12:20 <DIR> -cd-h--- c:\programdata\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-19 12:20 <DIR> -cd-h--- c:\progra~2\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-17 14:03 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-10-17 14:03 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-10-17 13:48 <DIR> --d----- c:\users\karen\appdata\roaming\SUPERAntiSpyware.com
2009-10-17 13:48 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-10-16 22:07 <DIR> --d----- c:\programdata\NCH Swift Sound
2009-10-16 22:07 <DIR> --d----- c:\program files\NCH Swift Sound
2009-10-15 15:48 218,624 a------- c:\windows\system32\msv1_0.dll
2009-10-15 15:11 <DIR> --d----- c:\program files\Microsoft
2009-10-14 23:59 <DIR> --d----- c:\windows\SQL9_KB970892_ENU
2009-10-10 16:48 <DIR> --d----- c:\programdata\Office Genuine Advantage
2009-10-10 16:00 499,712 a------- c:\windows\system32\kerberos.dll
2009-10-10 16:00 175,104 a------- c:\windows\system32\wdigest.dll
2009-10-10 16:00 1,259,008 a------- c:\windows\system32\lsasrv.dll
2009-10-10 16:00 439,864 a------- c:\windows\system32\drivers\ksecdd.sys
2009-10-10 16:00 270,848 a------- c:\windows\system32\schannel.dll
2009-10-10 16:00 72,704 a------- c:\windows\system32\secur32.dll
2009-10-10 16:00 9,728 a------- c:\windows\system32\lsass.exe
2009-10-06 18:02 195,440 -------- c:\windows\system32\MpSigStub.exe
2009-09-22 20:30 <DIR> --d----- c:\program files\iPod
2009-09-22 20:23 <DIR> --d----- c:\program files\iTunes

==================== Find3M ====================

2009-09-19 14:14 262,144 a------- C:\ntuser.dat
2009-09-16 09:39 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-16 09:39 143,360 a------- c:\windows\inf\infstor.dat
2009-09-16 09:39 51,200 a------- c:\windows\inf\infpub.dat
2009-09-14 04:29 144,896 a------- c:\windows\system32\drivers\srv2.sys
2009-09-07 16:27 665,600 a------- c:\windows\inf\drvindex.dat
2009-09-04 06:41 60,928 a------- c:\windows\system32\msasn1.dll
2009-08-28 19:42 2,065,696 a------- c:\windows\system32\usbaaplrc.dll
2009-08-28 19:42 40,448 a------- c:\windows\system32\drivers\usbaapl.sys
2009-08-27 00:22 916,480 a------- c:\windows\system32\wininet.dll
2009-08-27 00:17 109,056 a------- c:\windows\system32\iesysprep.dll
2009-08-27 00:17 71,680 a------- c:\windows\system32\iesetup.dll
2009-08-26 22:42 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-08-21 15:22 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-14 10:53 17,920 a------- c:\windows\system32\netevent.dll
2009-08-14 08:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 08:49 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 08:49 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 08:49 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 08:49 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 08:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 08:49 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 08:48 105,984 a------- c:\windows\system32\netiohlp.dll
2009-08-04 07:34 3,600,456 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 07:34 3,548,216 a------- c:\windows\system32\ntoskrnl.exe
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2008-10-01 18:53 174 a--sh--- c:\program files\desktop.ini
2008-03-22 14:46 32 a------- c:\programdata\ezsid.dat
2008-03-22 14:46 32 a------- c:\progra~2\ezsid.dat
2008-03-14 17:11 472 a------- c:\users\karen\appdata\roaming\wklnhst.dat
2007-12-01 14:36 262,144 a------- c:\progra~2\ntuser.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-10-05 19:21 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2007-10-05 19:21 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2007-10-05 19:21 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat
2007-06-22 04:48 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 16:22:32.00 ===============

shelf life
2009-10-23, 00:30
hi,

looks good to me as far as malware goes. Is Spybot and Superantispyware coming clean after a scan?


McSACore.exe was sucking up a lot of CPU time

Thats part of McAfee Site Advisor Service as you may know. It may very well be a resource hog. I dont know if it can be disabled or not, no doubt it can be uninstalled. Maybe you can find another app with similar goals to use.
You checked into that update error code at Windows update?

won_len
2009-10-23, 07:16
The scans came up clean and I still can't update Windows because it says I have a virus. I researched McSACore.exe and it's supposed to run in the background and not be intrusive.

I Googled the error code and found that it means I have a virus. I got that off of one of the help forums on Microsoft's site.

shelf life
2009-10-24, 01:57
ok thanks for all the info.


I researched McSACore.exe and it's supposed to run in the background and not be intrusive.

Right, but it could still be a resource hog (using to many cpu cycles for some reason)


it means I have a virus

You have one AV and 3 anti-malware apps. Are they all updated and coming up clean after a scan?

AV: AVG Anti-Virus Free

SP: Spybot - Search and Destroy
SP: Windows Defender
SP: SUPERAntiSpyware

Please do a online scan here:

ESET online scanner:

http://www.eset.com/onlinescan/

uses Internet Explorer only
check "YES" to accept terms
click start button
allow the ActiveX component to install
click the start button. the Scanner will update.
check both "Remove found threats" and "Scan unwanted applications"
click scan
when done you can find the scan log at:C:\Program Files\EsetOnlineScanner\log.txt
please copy/paste that log in next reply.

won_len
2009-10-27, 04:50
I ran all the scanners and only came up with cookies found. I ran the online scanner and it came up clean too. I can't attach a log because one wasn't generated. I tried running the online scan 3 or 4 times to get the log and got nothing.

shelf life
2009-10-27, 23:09
ok we will get two downloads to run. The first is Rootrepeal.

Please download: RootRepeal

http://ad13.geekstogo.com/RootRepeal.exe

Click the icon on your desktop to start.
Click on the Report tab at the bottom of the window
Next, Click on the Scan button
In the Select Scan Window check everything:

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click the OK button
In the next dialog window select all the drives that are listed
Click OK to start the scan

When done click the Save Report button.
Save the report to your desktop
To Exit RootRepeal: click File>Exit
Post the report in your reply


The last is called combofix. There is a guide to read before using combofix. Read through the guide, download combofix to your desktop, disable any AV etc as explained in the guide. Double click the icon on your desktop and follow the prompts. Post the log in your reply

Guide to using Combofix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

won_len
2009-11-06, 22:04
I tried running RootRepeal several times, but it'd lock up and shutdown.

I've attached the log from ComboFix.

Thanks for you help!

shelf life
2009-11-07, 01:22
I posted in your combofix file:


ComboFix 09-11-05.01 - Karen 11/06/2009 1:54.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.1065 [GMT -6:00]
Running from: c:\users\Karen\Desktop\ComboFix.exe
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-1400113804-1914402855-3429530994-500
c:\$recycle.bin\S-1-5-21-1522230369-2149726832-4181220656-1001
c:\$recycle.bin\S-1-5-21-1522230369-2149726832-4181220656-1005
c:\$recycle.bin\S-1-5-21-1522230369-2149726832-4181220656-1006
c:\$recycle.bin\S-1-5-21-1522230369-2149726832-4181220656-500
c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500
c:\programdata\ntuser.dat{a61a84a3-a02d-11dc-b958-00a0c5c6b040}.TMContainer00000000000000000001.regtrans-ms
c:\programdata\ntuser.dat{a61a84b4-a02d-11dc-b958-00a0c5c6b040}.TMContainer00000000000000000001.regtrans-ms

.
((((((((((((((((((((((((( Files Created from 2009-10-06 to 2009-11-06 )))))))))))))))))))))))))))))))
.

2009-11-06 08:03 . 2009-11-06 08:05 -------- d-----w- c:\users\Karen\AppData\Local\temp
2009-11-06 08:03 . 2009-11-06 08:03 -------- d-----w- c:\users\Guest\AppData\Local\temp
2009-11-06 08:03 . 2009-11-06 08:03 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-11-06 01:07 . 2009-11-06 01:07 -------- d-----w- c:\program files\iPod
2009-11-06 01:07 . 2009-11-06 01:08 4096 d-----w- c:\program files\iTunes
2009-11-06 00:56 . 2009-11-06 00:56 79144 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-26 19:06 . 2009-08-07 02:24 44768 ----a-w- c:\windows\system32\wups2.dll
2009-10-26 19:06 . 2009-08-07 02:24 53472 ----a-w- c:\windows\system32\wuauclt.exe
2009-10-26 19:06 . 2009-08-07 02:23 1929952 ----a-w- c:\windows\system32\wuaueng.dll
2009-10-26 19:06 . 2009-08-07 01:45 2421760 ----a-w- c:\windows\system32\wucltux.dll
2009-10-26 19:05 . 2009-08-07 02:24 35552 ----a-w- c:\windows\system32\wups.dll
2009-10-26 19:05 . 2009-08-07 02:23 575704 ----a-w- c:\windows\system32\wuapi.dll
2009-10-26 19:05 . 2009-08-07 01:44 87552 ----a-w- c:\windows\system32\wudriver.dll
2009-10-26 19:05 . 2009-08-07 00:23 171608 ----a-w- c:\windows\system32\wuwebv.dll
2009-10-26 19:05 . 2009-08-06 23:44 33792 ----a-w- c:\windows\system32\wuapp.exe
2009-10-19 19:35 . 2009-09-03 09:17 15688 ----a-w- c:\windows\system32\lsdelete.exe
2009-10-19 17:30 . 2009-09-23 12:55 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-10-19 17:29 . 2009-10-19 17:29 854872 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-10-19 17:29 . 2009-10-19 17:29 205152 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-10-19 17:29 . 2009-10-19 17:29 387408 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-10-19 17:29 . 2009-10-19 17:29 534344 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\aawapi.dll
2009-10-19 17:29 . 2009-10-19 17:29 368480 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-10-19 17:29 . 2009-10-19 17:29 162144 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\ShellExt.dll
2009-10-19 17:29 . 2009-10-19 17:29 192864 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2009-10-19 17:28 . 2009-10-19 17:28 324976 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\RPAPI.dll
2009-10-19 17:28 . 2009-10-19 17:28 86880 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\PrivacyClean.dll
2009-10-19 17:28 . 2009-10-19 17:28 969064 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-10-19 17:28 . 2009-10-19 17:28 636760 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-10-19 17:28 . 2009-10-19 17:28 809336 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-10-19 17:28 . 2009-10-19 17:28 806760 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-10-19 17:28 . 2009-10-19 17:28 1439048 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-10-19 17:28 . 2009-10-19 17:28 781656 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-10-19 17:28 . 2009-10-19 17:28 1170768 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-10-19 17:20 . 2009-10-19 17:20 4096 dc-h--w- c:\programdata\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-19 17:20 . 2009-10-03 08:15 2924848 -c--a-w- c:\programdata\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-10-18 21:12 . 2009-10-19 07:07 4096 d-----w- c:\program files\Windows Live Safety Center
2009-10-17 19:03 . 2009-10-26 16:37 117760 ----a-w- c:\users\Karen\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-10-17 19:03 . 2009-10-17 19:03 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2009-10-17 18:48 . 2009-10-17 18:48 4096 d-----w- c:\program files\SUPERAntiSpyware
2009-10-17 18:48 . 2009-10-17 18:48 -------- d-----w- c:\users\Karen\AppData\Roaming\SUPERAntiSpyware.com
2009-10-17 03:07 . 2009-10-17 03:07 -------- d-----w- c:\users\Karen\AppData\Roaming\NCH Swift Sound
2009-10-17 03:07 . 2009-10-17 03:07 -------- d-----w- c:\programdata\NCH Swift Sound
2009-10-17 03:07 . 2009-10-17 03:07 -------- d-----w- c:\program files\NCH Swift Sound
2009-10-15 20:48 . 2009-09-10 16:48 218624 ----a-w- c:\windows\system32\msv1_0.dll
2009-10-15 20:11 . 2009-10-15 20:11 -------- d-----w- c:\program files\Microsoft
2009-10-15 04:59 . 2009-10-15 21:25 8192 d-----w- c:\windows\SQL9_KB970892_ENU
2009-10-10 21:48 . 2009-10-10 21:48 -------- d-----w- c:\programdata\Office Genuine Advantage
2009-10-10 21:00 . 2009-06-15 14:54 175104 ----a-w- c:\windows\system32\wdigest.dll
2009-10-10 21:00 . 2009-06-15 14:52 499712 ----a-w- c:\windows\system32\kerberos.dll
2009-10-10 21:00 . 2009-06-15 23:15 439864 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-10-10 21:00 . 2009-06-15 14:53 72704 ----a-w- c:\windows\system32\secur32.dll
2009-10-10 21:00 . 2009-06-15 14:53 270848 ----a-w- c:\windows\system32\schannel.dll
2009-10-10 21:00 . 2009-06-15 14:52 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2009-10-10 21:00 . 2009-06-15 12:48 9728 ----a-w- c:\windows\system32\lsass.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-06 07:44 . 2007-10-07 16:28 8192 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-06 07:44 . 2007-10-07 16:28 4096 d-----w- c:\programdata\Spybot - Search & Destroy
2009-11-06 01:07 . 2007-10-06 22:26 -------- d-----w- c:\program files\Common Files\Apple
2009-11-06 00:31 . 2007-12-18 01:24 4096 d-----w- c:\programdata\Google Updater
2009-10-30 16:14 . 2008-03-30 12:46 8192 d-----w- c:\program files\Safari
2009-10-27 21:40 . 2008-02-10 00:31 -------- d-----w- c:\program files\ESET
2009-10-25 21:00 . 2008-08-01 03:18 -------- d-----w- c:\program files\McAfee
2009-10-23 14:14 . 2009-03-12 00:54 680 ----a-w- c:\users\Karen\AppData\Local\d3d9caps.dat
2009-10-19 17:20 . 2007-10-07 17:19 -------- d-----w- c:\program files\Lavasoft
2009-10-19 17:19 . 2008-07-08 13:38 4096 d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-10-15 23:27 . 2007-10-06 15:24 8192 d-----w- c:\programdata\Microsoft Help
2009-10-15 23:27 . 2007-06-22 02:14 24576 d-----w- c:\program files\Microsoft Works
2009-10-15 21:26 . 2007-10-06 15:46 -------- d-----w- c:\program files\Microsoft SQL Server
2009-10-12 17:31 . 2007-09-17 22:58 117304 ----a-w- c:\users\Karen\AppData\Local\GDIPFONTCACHEV1.DAT
2009-10-06 23:11 . 2008-05-04 16:31 -------- d-----w- c:\users\Karen\AppData\Roaming\Canon
2009-10-01 15:29 . 2009-10-06 23:02 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-09-19 19:14 . 2007-11-01 16:06 262144 ----a-w- C:\ntuser.dat
2009-09-16 15:42 . 2007-10-06 22:35 4096 d-----w- c:\users\Karen\AppData\Roaming\Apple Computer
2009-09-16 14:45 . 2009-09-16 14:45 8192 d-----w- c:\program files\iPhone Configuration Utility
2009-09-16 14:44 . 2009-09-16 14:44 -------- d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-16 14:42 . 2009-09-16 14:42 4096 d-----w- c:\program files\QuickTime
2009-09-14 21:43 . 2008-03-01 22:19 -------- d-----w- c:\programdata\McAfee
2009-09-14 09:29 . 2009-10-15 20:47 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-09-12 05:28 . 2008-12-04 02:34 4096 d-----w- c:\programdata\Yahoo! Companion
2009-09-11 03:34 . 2008-08-01 03:20 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Roaming\SACore
2009-09-10 08:11 . 2009-04-28 15:08 4096 d-----w- c:\program files\Microsoft Silverlight
2009-09-07 21:30 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Calendar
2009-09-07 21:30 . 2006-11-02 11:18 4096 d-----w- c:\program files\Windows Mail
2009-09-07 21:30 . 2006-11-02 12:37 4096 d-----w- c:\program files\Windows Sidebar
2009-09-07 21:30 . 2006-11-02 12:37 4096 d-----w- c:\program files\Windows Journal
2009-09-07 21:30 . 2006-11-02 12:37 4096 d-----w- c:\program files\Windows Collaboration
2009-09-07 21:30 . 2006-11-02 12:37 4096 d-----w- c:\program files\Windows Photo Gallery
2009-09-07 21:30 . 2006-11-02 12:37 4096 d-----w- c:\program files\Windows Defender
2009-09-07 21:27 . 2006-11-02 10:25 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-09-07 20:30 . 2007-06-22 02:01 4096 d-----w- c:\program files\Java
2009-09-04 11:41 . 2009-10-15 20:47 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 00:42 . 2009-08-29 00:42 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-08-29 00:42 . 2009-08-29 00:42 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-27 05:22 . 2009-10-15 20:47 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17 . 2009-10-15 20:47 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 05:17 . 2009-10-15 20:47 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 03:42 . 2009-10-15 20:47 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-14 16:27 . 2009-09-09 19:12 904776 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-08-14 15:53 . 2009-09-09 19:12 17920 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 13:49 . 2009-09-09 19:12 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 13:49 . 2009-09-09 19:12 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 13:49 . 2009-09-09 19:12 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 13:49 . 2009-09-09 19:12 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 13:49 . 2009-09-09 19:12 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 13:49 . 2009-09-09 19:12 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 13:49 . 2009-09-09 19:12 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-14 13:48 . 2009-09-09 19:12 30720 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2009-08-14 13:48 . 2009-09-09 19:12 105984 ----a-w- c:\windows\system32\netiohlp.dll
2007-12-21 19:51 . 2007-12-18 00:56 72 --sh--w- c:\windows\S4439C3F4.tmp
2007-06-22 09:48 . 2007-06-22 09:47 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2006-11-12 446976]
"EasyLinkAdvisor"="c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe" [2007-03-15 454784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-18 68856]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-09-29 151552]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-09-01 29744]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-08-25 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-08-25 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-08-25 129560]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-09-28 185896]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-10-11 75304]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-10 16384]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-6-21 50688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 20:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"VistaSp2"=hex(b):6c,c4,52,09,03,30,ca,01

R0 Lbd;Lbd;c:\windows\System32\drivers\Lbd.sys [10/19/2009 11:30 AM 64288]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [10/12/2009 8:24 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [10/12/2009 8:24 PM 74480]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [9/26/2008 6:05 AM 92296]
R3 ZD1211U(ZyXEL);ZyAIR G-220 IEEE 802.11b+g Wireless LAN Driver (USB)(ZyXEL);c:\windows\System32\drivers\ZD1211U.sys [9/17/2007 7:44 PM 237568]
S2 gupdate1c9b1cc7ff4e390;Google Update Service (gupdate1c9b1cc7ff4e390);c:\program files\Google\Update\GoogleUpdate.exe [3/31/2009 12:47 AM 133104]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 5:17 AM 1170768]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [6/21/2007 8:14 PM 29744]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [10/12/2009 8:24 PM 7408]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*NewlyCreated* - PROCEXP113
*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-11-06 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 17:20]

2009-11-06 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-12-09 16:04]

2009-11-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-31 06:46]

2009-11-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-31 06:46]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
LSP: c:\windows\system32\wpclsp.dll
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-06 02:04
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\windows\TEMP\TMP00000054CDD82AD99652808A 524288 bytes executable


**************************************************************************
"ImagePath"="\??\c:\windows\system32\drivers\rootrepeal
[1].sys"


[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\rootrepeal[1]]
"ImagePath"="\??\c:\windows\system32\drivers\rootrepeal
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-11-06 2:09
ComboFix-quarantined-files.txt 2009-11-06 08:08

Pre-Run: 126,573,850,624 bytes free
Post-Run: 126,567,096,320 bytes free

- - End Of File - - 71A5C4E4F6A5EC9DA9512065F2C28712

shelf life
2009-11-11, 03:47
hi won_len,

Didn't mean to leave you hanging. Lost track of the thread. Good news: dont see any malware in the log. Give me a update on your side of things now.

won_len
2009-11-21, 18:39
I know it must confusing. I know it's frustrating for me, but I still have all the original problems. The Windows updates won't install and have the same error: WindowsUpdate_00000646. I also still get that McSACore.exe running and sucking down CPU time. I know the exe is related to McAfee. There's something in my computer, but I can't find it.

Please help me! :sad:

shelf life
2009-11-22, 05:50
As far as I can tell going by the logs you appear to be malware free. You have also done multiply scans with your anti-malware and AV apps.
For Windows updates errors in general there is a guide you can follow below if you are comfortable doing it:

http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/01f198c8-d94d-4b1e-a3d2-55d3969e4a7e

McSACore.exe using CPU cycles: Did you try to disable this feature to see if its the problem

won_len
2009-12-01, 20:13
Thanks for putting up with the confusion. I guess my whole problem was with Windows Update for Vista. I had to go through and manually download each security update. Windows Update's still acting a little funny, but hopefully Windows will come up with a fix for that.

I was wondering ... I installed a bunch of programs to run scans or new antivirus/malware programs. Could you suggest which ones I should keep? I don't want to clutter up my computer.

I really appreciate your help! :santa:

shelf life
2009-12-02, 03:27
ok good. your welcome. Combofix you can remove with this tool:

Please download OTCleanIt and save it to desktop.

http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

You can delete the RootRepeal icon from your desktop.


I installed a bunch of programs to run scans or new antivirus/malware programs.
Which others have you installed?