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View Full Version : virus warnings,application warnings and crashes



horatio246
2009-10-19, 22:37
Scan saved at 20:21:59, on 19/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\analog devices\soundmax\smtray.exe
c:\program files\nokia\nokia software launcher\nslauncher.exe
c:\progra~1\avg\avg8\avgtray.exe
c:\windows\system32\ctfmon.exe
c:\program files\internet download manager\idman.exe
c:\program files\mozilla firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
c:\program files\avg\avg8\avgcsrvx.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
c:\program files\pc connectivity solution\transports\nclusbsrv.exe
c:\program files\internet download manager\IEMonitor.exe
c:\program files\pc connectivity solution\transports\nclrssrv.exe
C:\WINDOWS\system32\wuauclt.exe
c:\program files\trend micro\hijackthis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - c:\program files\internet download manager\IDMIECC.dll
O2 - BHO: Adobe PDF Reader Link Helper - {015BE035-984B-4381-A5D8-5ED7467F47ED} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [IDMan] c:\program files\internet download manager\idman.exe /onboot
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - c:\program files\internet download manager\IEExt.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\Microsoft Office\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

--
End of file - 6592 bytes

Shaba
2009-10-21, 21:00
Hi horatio246

Download gmer.zip (http://gmer.net/gmer.zip) and save to your desktop.
alternate download site (http://hype.free.googlepages.com/gmer.zip)

Unzip/extract the file to its own folder. (Click here (http://www.bleepingcomputer.com/tutorials/tutorial105.html) for information on how to do this if not sure. Win 2000 users click here (http://www.bleepingcomputer.com/tutorials/tutorial106.html).
When you have done this, disconnect from the Internet and close all running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double-click on Gmer.exe to start the program.
Allow the gmer.sys driver to load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
Click on the Rootkit tab.
Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
Click on the "Scan" and wait for the scan to finish.
Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
Note: If you have any problems, try running GMER in SAFE MODE (http://www.bleepingcomputer.com/forums/tutorial61.html)"
Important! Please do not select the "Show all" checkbox during the scan..

horatio246
2009-10-23, 15:30
thanks Shaba
i installed gmer
every time i run it i get "gmer has encountered a problem and needs to close"
ive tried it in safe mode and every which way,,same result
ive been getting that warning message on lots of applications but if i ignore the warning most of them run anyway
gmer just wont,,

Shaba
2009-10-23, 16:37
Please rename gmer.exe and try again :)

horatio246
2009-10-23, 20:22
i presume you meant me to: ,right click ,rename
did it
same result im afraid

Shaba
2009-10-23, 21:49
So then we do this:

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here. (http://www.bleepingcomputer.com/forums/topic114351.html)

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

horatio246
2009-10-23, 23:59
when i run combofix it says windows cant find
(bunch of numbers)fwjfw\iexplore.exe

and another 10 of these
also renamed
also in safe mode
has crashed firefox and explorer

Shaba
2009-10-24, 12:10
Let's see if this runs:

Download at your desktop DDS from one of the links below:

Link 1 (http://download.bleepingcomputer.com/sUBs/dds.scr)
Link 2 (http://www.forospyware.com/sUBs/dds)

Double click the tool to run it.
A black Screen will open, just read the contents and do nothing.
When the tool finish it will open 2 reports.
Copy/paste both reports back here and remove DDS from your desktop.

horatio246
2009-10-24, 19:40
explorer crashes when i run DDS,,it got as far as the black screen once,,avg crash as well

Shaba
2009-10-24, 21:03
OK, let's do this:

- Move combofix to c: root
- Boot computer to safe mode with command prompt from same menu where you choose safe mode
- Type cd\ and press enter
- Type name of renamed combofix and press enter
- If it now runs, reboot into safe mode with command prompt, after that to normal mode

Post back logs if it worked, please.

horatio246
2009-10-25, 15:29
i am sorry but i dont know how to do that
how do i move combofix to c:root ?

Shaba
2009-10-25, 17:25
Go to my computer and browse to location where combofix currently is.

Highlight it and choose edit - copy.

Now click c: and choose edit - paste.

It should be now in c: root :)

horatio246
2009-10-25, 17:34
thanks
did that
same result(loads of windows cant find etc.etc)

Shaba
2009-10-25, 20:36
You tried it in safe mode with command prompt?

horatio246
2009-10-25, 20:56
yes
safe mode with command prompt
same result
first message is
windows cant find
32788r22wjfw\iexplore.exe
then a whole bunch of similar
also tried loadng onto cd,,safe mode with command prompt
same result

Shaba
2009-10-25, 21:13
Does that folder exist?

horatio246
2009-10-25, 22:05
C:\32788R22FWJFW
does exist and it contains 145 files including one called iexplore which (propertys )application description NirCmd
www.nirsoft.net
iexplore gives me the option to "copy to windows directory"

Shaba
2009-10-25, 22:29
That sounds like a bug to me.

Please download latest version of combofix and try again :)

horatio246
2009-10-26, 00:13
if i find a solution i will post it here
thanks for your effort
h246

Shaba
2009-10-26, 07:22
OK, keep me informed :)

Shaba
2009-11-07, 11:39
Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Everyone else please begin a New Topic.