Can't open up Yahoo mail messages

[tseyigai]

Hello,
Lately somehow my daughter got some malware on our computer and I've run S&D on it and Malware Bytes to get rid of stuff. But now, I still can't open up any messages in Yahoo mail. I can go to them, but each message reports an error message and won't let me in. Yahoo's not down, cause I can open them up in our lap top. Some links go to a strange place as well. McAfee won't run a complete scan either.

Thanks ahead of time,
Tseyigai

[Blade81]

Hi,

Smells like a possible infection.

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.


Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log in your reply.