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View Full Version : Need help removing Malware please.



ICE-2K
2009-10-31, 06:03
I have an infection (personalguard2009) and I've tried to remove it with Spybot, but everytime I restart it comes back. Please Help!

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:53:49 PM, on 10/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\Fode Enterprise\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Fode Enterprise\Desktop\HijackThis.exe
c:\dell\E-center\gtb2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: MS extension - {C3221010-0AD7-4c09-B17B-EDCFFDA4B7F9} - fow64.dll (file missing)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ECenter] "c:\dell\E-Center\gtb.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [perapopif] Rundll32.exe "c:\windows\system32\tutemepi.dll",a
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\RunOnce: [SpybotDeletingA9602] command.com /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Personal Guard 2009.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingC8117] cmd.exe /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Personal Guard 2009.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingA3751] command.com /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Uninstall.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9499] cmd.exe /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Uninstall.lnk"
O4 - HKLM\..\RunOnce: [SpybotDeletingA6635] command.com /c del "C:\Program Files\Personal Guard 2009\personalguard.exe"
O4 - HKLM\..\RunOnce: [SpybotDeletingC4559] cmd.exe /c del "C:\Program Files\Personal Guard 2009\personalguard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Fode Enterprise\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SansaDispatch] C:\Documents and Settings\Fode Enterprise\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKCU\..\RunOnce: [Uninstall_Survey] wscript //B
O4 - HKCU\..\RunOnce: [SpybotDeletingB1903] command.com /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Personal Guard 2009.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingD678] cmd.exe /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Personal Guard 2009.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6518] command.com /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Uninstall.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3971] cmd.exe /c del "C:\Documents and Settings\Fode Enterprise\Start Menu\Programs\Personal Guard 2009\Uninstall.lnk"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6129] command.com /c del "C:\Program Files\Personal Guard 2009\personalguard.exe"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4525] cmd.exe /c del "C:\Program Files\Personal Guard 2009\personalguard.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://playgames.comcast.net/online2/mahjong_escape_ancient/PTGameLauncher.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: c:\windows\system32\tutemepi.dll,dakimuyu.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: reset5c - reset5c.dll (file missing)
O21 - SSODL: SysNet - {6BC7B10F-ED61-427A-B5DA-B12EE4403859} - C:\Documents and Settings\All Users\Microsoft AData\sysnet.dll
O21 - SSODL: fibimehas - {071589eb-95d1-41de-ba26-f1e1eadb2b15} - c:\windows\system32\tutemepi.dll
O22 - SharedTaskScheduler: gahurihor - {071589eb-95d1-41de-ba26-f1e1eadb2b15} - c:\windows\system32\tutemepi.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)

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End of file - 11356 bytes

ICE-2K
2009-10-31, 06:40
Please remove/ close post...updated post

tashi
2009-10-31, 07:10
New topic: http://forums.spybot.info/showthread.php?t=53033