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SHARPGUY
2009-11-02, 22:34
When I open spybot, I can download the updates, but when I start the scan, the program terminates and disappears from the screen (same thing with Malwarebytes). Error message appears with header of "C:\program files\malwarebytes' anti-malware\mbam.exe", and message of "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
This started recently after downloading a video player to access tv programs online. Any connection?

tashi
2009-11-02, 23:34
Hello SHARPGUY,

Please follow the instructions in this link to produce a HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where an analyst will advise you when available.

Best regards. :)