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gakker
2006-06-21, 16:27
Hello..



Yesterday, i turned off the computer while it was ok, and now today i have several malware entries that i can't remove, mostly "Command Service" can't be removed. S&D tells me to start the computer in safe mode and remove it there and afterwards removing the command.exe in windows folder, there is no such exe file in windows folder, nor in the folders in the windows folder.. Please help me try to fix this, this is the first time i have engaged such problems :(


Greetings

///gakker

gakker
2006-06-21, 16:31
Actually, this is my first time to deal with malware at all.

LonnyRJones
2006-06-25, 17:58
Welcome gakker

Start by Posting a HijackThis 1.99.1 log
First Make a new folder, example C:\AntiSpyWare
and download/Save HijackThis, to that new folder.
This is necessary to ensure you have backups should anything go wrong
http://www.merijn.org/files/HijackThis.exe
Double click HijackThis.exe, Hit None of the above, just start the program.
Hit Scan When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log somewhere, and please show us its contents.
Most of what it lists will be harmless or even required, so do NOT fix anything yet.

tashi
2006-07-02, 23:50
This topic is closed due to lack of a response.
If you need it re-opened please send me a pm and provide a link to the thread.

Applies only to the original topic starter.