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View Full Version : Manual Removal Guide for Fraud.VolcanoSecuritySuite



Friday
2009-11-05, 15:10
The following instructions have been created to help you to get rid of "Fraud.VolcanoSecuritySuite" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware
rogue

Description:
Fraud.VolcanoSecuritySuite displays a lot of false threats to lure the user into buying the product. When the user wants to remove these false threats, he has to purchase a license. The program disables legit security products and changes security settings of the system.
Removal Instructions:

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Quicklaunch symbols named "Volcano Security Suite.lnk" and pointing to "<$LOCALSETTINGS>\Temp\asp2009.exe".

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "avgsys" and pointing to "*.reg*".
Entries named "Volcano Security Suite" and pointing to "*.exe*".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$COMMONAPPDATA>\VSSSys\vss.cfg".
The file at "<$DESKTOP>\Volcano Security Suite.lnk".
The file at "<$LOCALSETTINGS>\Temp\asp2009.exe".
The file at "<$LOCALSETTINGS>\Temp\VSSSys\VDAI.ntf".
The file at "<$PROGRAMS>\Volcano Security Suite.lnk".
The file at "<$STARTMENU>\Volcano Security Suite.lnk".
Make sure you set your file manager to display hidden and system files. If Fraud.VolcanoSecuritySuite uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$COMMONAPPDATA>\<$ENV(VolcanoSecuritySuiteDir)>".
The directory at "<$COMMONAPPDATA>\VSSSys".
The directory at "<$LOCALSETTINGS>\Temp\VSSSys".
Make sure you set your file manager to display hidden and system files. If Fraud.VolcanoSecuritySuite uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry value "<$LOCALSETTINGS>\Temp\asp2009.exe" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\".
Delete the registry value "<$LOCALSETTINGS>\Temp\asp2009.exe" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\".
Delete the registry value "<$LOCALSETTINGS>\Temp\asp2009.exe" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\".
If Fraud.VolcanoSecuritySuite uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.

There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.