Hello, My problem is as follows: cant get on the internet continues to say "we're sorry had a problem and crashed", Can't run spybot scan will open but will not scan and it will not let me delete spybot as well, I have also downloaded Hijackthis and installed it but it will not let the program run, it says "I do not have appropriate permissions to access the item". Also i am unable to boot in safe mode! Thanks in advance!
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!!!!Help!!!! I have an infection!
- Thread starter 98riviera
- Start date
ken545
Emeritus-Security Expert
Hello
Welcome to Safer Networking.
Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.
You will have to download this from a known clean computer and transfer by disk to the infected one.
Please download RootRepeal from one of these locations and save it to your desktop
Here
Here
Here
Welcome to Safer Networking.
Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.
You will have to download this from a known clean computer and transfer by disk to the infected one.
Please download RootRepeal from one of these locations and save it to your desktop
Here
Here
Here
- Open
on your desktop.
- Click the tab.
- Click the button.
- Check just these boxes:
- Push Ok
- Check the box for your main system drive (Usually C:, and press Ok.
- Allow RootRepeal to run a scan of your system. This may take some time.
- Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.
ken545
Emeritus-Security Expert
Due to inactivity, this thread will now be closed.
If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.