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View Full Version : Help! Norton will not remove Trojan


Rando
2006-06-22, 20:21
Logfile of HijackThis v1.99.1
Scan saved at 1:20:18 PM, on 6/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\AuthFw.exe
C:\program files\earthlinkim\aim.exe
C:\Program Files\Norton AntiVirus\OPScan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\My Documents\Spy\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\program files\earthlinkim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1142739003718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://www.earthlink.net/i/store/SymDlBrg.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ADSService - Copyright© Aluria Software, LLC - C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~3\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
little eagle
2006-06-25, 21:49
Close all programs leaving only HijackThis running. Place a check against each of the following,

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

Click on Fix Checked when finished and exit HijackThis.

Download and run - ATF Cleaner instructions here. (http://forums.security-central.us/showthread.php?t=1925)

Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment
Rando
2006-06-26, 05:29
Here's my new log

Logfile of HijackThis v1.99.1
Scan saved at 10:28:44 PM, on 6/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\My Documents\Spy\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\program files\earthlinkim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1142739003718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://www.earthlink.net/i/store/SymDlBrg.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ADSService - Copyright© Aluria Software, LLC - C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~3\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
little eagle
2006-06-26, 05:35
Log looks clean are you having any trouble?
Rando
2006-06-26, 06:03
So far no problems.....I will report back tomorrow evening. Thanks for the help!
little eagle
2006-06-26, 06:35
Spybot S&D lets you kill the 04's, the startups. Start Spybot click mode at the top left,
make sure that advanced mode is checked. Then click on tools on the lower left.
Then system startup, to the right is a double arrow bar click it to expand.
Now clicking on a value you will get a description of the command line. Removing the green
check mark will stop the startup, should you decide that you need or want it back just
replace the check mark. Restarting your PC will complete the change.
These are not necessary remove the check marks from the ones listed below.

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
Rando
2006-06-27, 01:04
I ran a scan using Norton and it shows that I still have one trojan and one adware. This is what it found....
1. Description: The compressed file faotvpap7.exe within C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab is infected with the Trojan Horse virus.
Click for more information about this threat : Trojan Horse

2. Description: The compressed file slk8x2peu.exe within C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab is a Adware threat.

Here's my log.

Logfile of HijackThis v1.99.1
Scan saved at 6:03:54 PM, on 6/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\AuthFw.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\My Documents\Spy\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\program files\earthlinkim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1142739003718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://www.earthlink.net/i/store/SymDlBrg.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ADSService - Copyright© Aluria Software, LLC - C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~3\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
little eagle
2006-06-27, 03:00
In safe mode click start then my computer, navigate to the C:\Windows\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete
To delete the entire contents of the Temp folder. Do not delete the folder it self!!

Then navigate to the C:\Documents and Settings\(EVERY USER)\Local Settings\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete
To delete the entire contents of the Temp folder. Again Do not delete the folder it self!!

Finally go to Control Panel > Internet Options.
On the General tab under "Temporary Internet Files" Click "Delete Files".
Put a check by "Delete Offline Content" and click OK.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.


Also are there other user accounts ?
Rando
2006-06-27, 03:10
Also are there other user accounts ?[/QUOTE]


Yes.
little eagle
2006-06-27, 03:29
Can you post a log from ever user on the computer.
Clearly indicate which log belongs to which user, the type of rights the account has (Admin or limited),
and for clarity post each log into a new post.
Rando
2006-06-27, 03:51
I have other users but they are not setup to logon. I had to reinstall XP because of a virus about six months ago. I only logon as the admin. When I looked at the folders for the other users they did not have a temp folder.
little eagle
2006-06-27, 03:59
Lets run another scan.
Download Ewido Security Suite (http://www.ewido.net/en/download/) it is a trial version of the program.
Install ewido security suite
Launch ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates (http://www.ewido.net/en/download/updates/)

Once the updates are installed do the following:
Click on scanner
Click on Complete System Scan and the scan will begin.
During some scans with ewido it is finding cases of false positives.
You will need to step through the process of cleaning files one-by-one.
If ewido detects a file you KNOW to be legitimate, select none as the action.
DO NOT select "Perform action on all infections"
If you are unsure of any entry found select none for now.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop.
Now close ewido security suite and post the results here.
With a new hijackthis log.
Rando
2006-06-27, 05:44
Logfile of HijackThis v1.99.1
Scan saved at 10:43:29 PM, on 6/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\AuthFw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\My Documents\Spy\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\program files\earthlinkim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1142739003718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://www.earthlink.net/i/store/SymDlBrg.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ADSService - Copyright© Aluria Software, LLC - C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~3\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:40:59 PM 6/26/2006

+ Scan result:



C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\SJU3YTEH\WinATS[1].cab/WinATS.dll -> Adware.Mirar : No action taken.
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab/slk8x2peu.exe -> Adware.Suggestor : No action taken.
C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : No action taken.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : No action taken.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : No action taken.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@advertising[2].txt -> TrackingCookie.Advertising : No action taken.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@atdmt[1].txt -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\LocalService\Cookies\system@c.enhance[1].txt -> TrackingCookie.Enhance : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkooldzscoaqdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> TrackingCookie.Esomniture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlokkc5ehpw2dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> TrackingCookie.Esomniture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@ehg-dig.hitbox[2].txt -> TrackingCookie.Hitbox : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@hitbox[2].txt -> TrackingCookie.Hitbox : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@sales.liveperson[1].txt -> TrackingCookie.Liveperson : No action taken.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@sales.liveperson[2].txt -> TrackingCookie.Liveperson : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@stat.onestat[2].txt -> TrackingCookie.Onestat : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@overture[2].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@perf.overture[1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\LocalService\Cookies\system@data2.perf.overture[1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\LocalService\Cookies\system@perf.overture[1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@questionmarket[2].txt -> TrackingCookie.Questionmarket : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@www.res99[2].txt -> TrackingCookie.Res99 : No action taken.
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab/faotvpap7.exe -> Trojan.Runner.h : No action taken.


::Report end
little eagle
2006-06-27, 14:34
Close all programs leaving only HijackThis running. Place a check against each of the following,
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)


Also can you run ewido again, this time delete what it finds.

Looks like you have two antivirus programs installed?
Rando
2006-06-29, 00:49
Logfile of HijackThis v1.99.1
Scan saved at 5:47:46 PM, on 6/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\AuthFw.exe
C:\Program Files\Norton AntiVirus\OPScan.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\My Documents\Spy\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\program files\earthlinkim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1142739003718
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://www.earthlink.net/i/store/SymDlBrg.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ADSService - Copyright© Aluria Software, LLC - C:\PROGRA~1\EARTHL~3\PROTEC~1\ADSSER~1.EXE
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~3\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink\Protection Control Center\ELNKServ.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:40:59 PM 6/26/2006

+ Scan result:



C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\SJU3YTEH\WinATS[1].cab/WinATS.dll -> Adware.Mirar : No action taken.
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab/slk8x2peu.exe -> Adware.Suggestor : No action taken.
C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : No action taken.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : No action taken.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : No action taken.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@advertising[2].txt -> TrackingCookie.Advertising : No action taken.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@atdmt[1].txt -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\LocalService\Cookies\system@c.enhance[1].txt -> TrackingCookie.Enhance : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkooldzscoaqdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> TrackingCookie.Esomniture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlokkc5ehpw2dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> TrackingCookie.Esomniture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@ehg-dig.hitbox[2].txt -> TrackingCookie.Hitbox : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@hitbox[2].txt -> TrackingCookie.Hitbox : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@sales.liveperson[1].txt -> TrackingCookie.Liveperson : No action taken.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@sales.liveperson[2].txt -> TrackingCookie.Liveperson : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@stat.onestat[2].txt -> TrackingCookie.Onestat : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@overture[2].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@perf.overture[1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\LocalService\Cookies\system@data2.perf.overture[1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\LocalService\Cookies\system@perf.overture[1].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@questionmarket[2].txt -> TrackingCookie.Questionmarket : No action taken.
C:\Documents and Settings\Beth\Cookies\beth@www.res99[2].txt -> TrackingCookie.Res99 : No action taken.
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab/faotvpap7.exe -> Trojan.Runner.h : No action taken.


::Report end
Rando
2006-06-29, 00:50
Wrong log sorry. Here's the correct one.

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 5:30:28 AM 6/28/2006

+ Scan result:



C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\SJU3YTEH\WinATS[1].cab/WinATS.dll -> Adware.Mirar : Cleaned with backup (quarantined).
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab/slk8x2peu.exe -> Adware.Suggestor : Cleaned with backup (quarantined).
C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : Ignored.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\LocalService\Cookies\system@c.enhance[1].txt -> TrackingCookie.Enhance : Cleaned.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@e-2dj6wgkysjd5kcp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkooldzscoaqdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlokkc5ehpw2dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
C:\Documents and Settings\Administrator.RANDY-A9E75F73D\Cookies\administrator@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@ehg-dig.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@sales.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Program Files\EarthLink 5.0\boarder@mindspring.com\Cookies\administrator@sales.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@stat.onestat[2].txt -> TrackingCookie.Onestat : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@overture[2].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\LocalService\Cookies\system@data2.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\LocalService\Cookies\system@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Beth\Cookies\beth@www.res99[2].txt -> TrackingCookie.Res99 : Cleaned.
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\E3GHET0V\izgyxwa[1].cab/faotvpap7.exe -> Trojan.Runner.h : Cleaned with backup (quarantined).


::Report end
little eagle
2006-06-29, 01:04
How is the PC running now?
Rando
2006-06-29, 01:19
Everything seems to be ok. What happens to the virus that was quarantined?
little eagle
2006-06-29, 06:41
With which program :confused:
Rando
2006-06-29, 13:58
Ewido. The log shows that it was quarantined.
little eagle
2006-06-29, 16:32
Under the infection tab you can remove it. :)


One of the best features of Windows XP is the System Restore option, however if a virus or spyware infection.
There can be backups made in the System Restore folder.
Therefore, clearing the restore points is necessary after a virus or spyware removal.

To reset your restore points, please note that you will need to log into your computer with an account
which has full administrator access. You will know if the account has administrator access because
you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


To help keep your PC clean follow the recommendations in Tony Klein's article
So how did I get infected in the first place? (http://forums.security-central.us/showthread.php?t=321)
tashi
2006-07-04, 22:06
As the problem appears to be resolved this topic will be archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.

Thank you little eagle