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View Full Version : HIJACK This runs but wont open logfile! Malware/Virus infection



Lizard Queen
2009-11-16, 17:12
I saved my registry using ERUNT - Im using Vista Business 32bit on a Dell dimension 3000 -

I downloaded Family Keylogger and Personal Monitor and after doing this my PC will not boot up. It keeps coming up with a screen saying PC Tools has found ........ problems and I need to pay for my licence to be renewed. When I try and close the window it will not let me.

I ran HJ this and it does the scan then closes - no noteplad window opens and when I try and run it again is says "windows cannot find the specified path, drive or filename"

Help please!

Also, forgot to add - I cannot download any kind of virus scan or malware scanner

The message I get when I try to donwload spyware removal tools is "Internal Error: failed to expand shell folder constant "userappdata"
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Blade81
2009-11-19, 09:25
Hi,

Please save this (http://download.bleepingcomputer.com/rootrepeal/Win32kDiag.exe) file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.