spybot and temp files

[mrbassman26]

before scanning, spybot says there are 3200 temp files, but then it can't delete them because it says they are in use! it even does that in safe mode! my temp folders are empty. am using vista home. how can 3200 files be in use and how can i delete them? this system originally had a virus in the pagefile.sys that has been removed.

[spybotsandra]

Hello,

1. Please do the following:
Clean your Cache and Cookies in IE:

* Close all instances of Outlook Express and Internet Explorer
* Go to Control Panel > Internet Options > General tab
* Click the "Delete Cookies" button
* Next to it, Click the "Delete Files" button
* When prompted, place a check in: "Delete all offline content",
click OK

Clean your Cache and Cookies in Firefox (In case you also have
Firefox installed):

* Go to Tools > Options.
* Click Privacy in the menu on the left side of the Options window.
* Click the Clear button located to the right of each option
(History, Cookies, Cache).
* Click OK to close the Options window
Alternatively, you can clear all information stored while browsing
by clicking Clear All.
A confirmation dialog box will be shown before clearing the
information.

Clean other Temporary files + Recycle bin

* Go to start > run and type: *cleanmgr* and click ok.
* Let it scan your system for files to remove.
* Make sure Temporary Files, Temporary Internet Files, and Recycle
Bin are the only things checked.
* Press OK to remove them.

2. Now scan again with Spybot.
If that does not help you can disable the "DisableTempFolderCleaning". Therefore you have to use a tweak.

To create such a tweak, create a registry value in the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Safer Networking Limited\Tweaks\Application.exe\

Replace Application.exe with the name of the executable it should affect, no paths used. Or, if you want the tweak to apply globally to all our products, simply use this path:

HKEY_LOCAL_MACHINE\SOFTWARE\Safer Networking Limited\Tweaks\

Use this tweak to completely skip the new function that tries to clear the systems temp folder to speed up scans:

DisableTempFolderCleaning : REG_DWORD = 00000000 (default if not set)

DisableTempFolderCleaning : REG_DWORD = 00000001 (does not offer temp folder cleaning on app start)

Best regards
Sandra
Team Spybot

[mrbassman26]

ok, i'm lost with the "tweak" and i am not sure what to replace "application.exe" with?

[mrbassman26]

ok, i got the tweak figured out, and it does not ask to clean temp files. still, there shouldn't be 3200 files in use should there?