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SpyBotUser1
2009-11-23, 10:22
Hello,

Spybot crashes when checking for "FAVORITE-NETWORK" items while scanning.
I downloaded the least version of Spybot and updated it today.

Please help! :)

I am using Windows 7 Professional 64-Bit Build 7600 (Its the RTM version).

Greetings,
SBU1

mavchen
2009-11-23, 15:23
Hello SpyBotUser1,

Do you receive an error message?
Or does Spybot just freeze?

Best Regards
Meik
Team Spybot

SpyBotUser1
2009-11-23, 16:59
Hi,

It just freezes.

And then I can choose between Close, Debug or Search for Solutions Online.
But sometimes it just closes whithout showing any dialog for these options.

I can give you the assembly code which is being processed right before crashing if this would help.

Greetz,
SBU1

SpyBotUser1
2009-11-24, 06:49
When, in the settings, I enable the checkbox for not checking for FAVORITE-NETWORK, SpyBot finishes scanning. But I think there's a problem with that FAVORITE-NETWORK item, I just don't know if it's on the side of spybot or on my computer...

mavchen
2009-11-24, 12:47
Hello,

Please try to deactivate the realtime protection of other security tools.
Then please try to run the scan again.

Does it work then?

Best Regards
Meik
Team Spybot

SpyBotUser1
2009-11-25, 14:02
Hello,

I shut off Avira, any service or process which could be disabled. I even disabled the uac for the test.

Didnt work.

SpyBotUser1
2009-11-30, 16:54
Hello,

I just tried booting from a Windows PE Version Disc, updated the spybot version which was on it and ran the check again. It didnt find anything.

Greetings,

SBU1

TobiWahnKenobi
2009-12-01, 23:33
remove latest tuneup utilities and spybot works flawless.


(..)

mfg
tobi