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View Full Version : Manual Removal Guide for Fraud.PersonalProtector



Friday
2009-11-27, 16:47
The following instructions have been created to help you to get rid of "Fraud.PersonalProtector" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware
rogue

Description:
Fraud.PersonalProtector claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user and make him buy a license to get the issue fixed.
Removal Instructions:

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "personalprotector" and pointing to "<$PROGRAMFILES>\Personal Protector\personalprotector.exe".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$DESKTOP>\Personal Protector.lnk".
The file at "<$PROGRAMFILES>\Personal Protector\base.wdb".
The file at "<$PROGRAMFILES>\Personal Protector\baseadd.wdb".
The file at "<$PROGRAMFILES>\Personal Protector\conf.wcf".
The file at "<$PROGRAMFILES>\Personal Protector\personalprotector.exe".
The file at "<$PROGRAMFILES>\Personal Protector\quarant.wdb".
The file at "<$PROGRAMFILES>\Personal Protector\queue.wdb".
The file at "<$PROGRAMFILES>\Personal Protector\un.exe".
The file at "<$PROGRAMS>\Personal Protector\Personal Protector.lnk".
The file at "<$PROGRAMS>\Personal Protector\Uninstall.lnk".
Make sure you set your file manager to display hidden and system files. If Fraud.PersonalProtector uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\Personal Protector".
The directory at "<$PROGRAMS>\Personal Protector".
Make sure you set your file manager to display hidden and system files. If Fraud.PersonalProtector uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "Personal Protector" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "Personal Protector" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
If Fraud.PersonalProtector uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.