Windows not updating

[amsterdam]

After i had 'that' MBAM problem from a few weeks ago,a friend took my PC away to fix it.
PC is running fine,no problems at all except when i try to update windows i get a message saying i need to pay £94 before it will update.:confused:

[shelf life]

Windows Update (http://support.microsoft.com/kb/906602) Problems


i need to pay £94 before it will update
Possible reason here (http://www.microsoft.com/genuine/downloads/faq.aspx).

[amsterdam]

Thanks Shelf Life.
After speaking to him he said he used my original windows and everything should be as normal.
Is there anyway i can check for myself to see if i still have my original windows?

[shelf life]

Why dont you try Windows Update again and see what happens.

[amsterdam]

I got the same message plus this "The Windows product key installed on this computer was not assigned by Microsoft. You may be a victim of counterfeit software.:confused:

[shelf life]

you can try this link (http://www.microsoft.com/genuine/diag/)

[amsterdam]

Thanks for your help,shelf life.Unfortunately after reading your link and down loading the plug ins i still fail the verification test.
I still have my original windows CD if i put that in my PC would that be problem solved or is it not as simple as that?

[shelf life]

I believe what you need is the product id key. There could be other reasons why it wont pass activation. If you have the original installation media then this is a good sign. In my experience using a installation CD/DVD for a single license requires that a product id key be entered during the install process. You might find a product key on the media case or even maybe a sticker stuck to your computer case.
If its a commercially purchased computer then you should definitely visit the vendors web site first- which may have solutions for scenarios like yours, reinstalling the OS, activation etc
There are some other options via MS here (http://support.microsoft.com/contactus/cu_sc_prodact_master?ws=oas#tab1).

[amsterdam]

In my experience using a installation CD/DVD for a single license requires that a product id key be entered during the install process.
Is there anyway i can find this on my PC?`

[shelf life]

not unless its on a sticker somewhere. The one you might find within the installed OS apparently wasn't issued by MS.