View Full Version : Please Help - Security Tool
Hi
I have a program running on my computer called Security Tool. I have tried to run Hijack This. I am able to run it but only if I reboot the computer before the malware activates but I can't save a log as the program prevents notpad from opening and I get and error message.
Please help.
Thanks
http://forums.spybot.info/showthread.php?p=335206#post335206
Hi,
Please download exeHelper (http://www.raktor.net/exeHelper/exeHelper.com) to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says Error deleting file, please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop. Post them back to your topic.
Hi
Thanks for the responce.
Since I posted the first part, AVG has managed to do a scan and the pop up has now stopped. However, everything is still running very slowly and Google is being redirected.
I have been able to do a Hijackthis log now.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:25:20, on 20/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orange.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: del.icio.us Toolbar Helper - {7AA07AE6-01EF-44EC-93CA-9D7CD41CCDB6} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Orange Toolbar - {E97B5F2E-CA8E-4D34-BDA3-44EEC4ED2B12} - C:\Program Files\Orange Toolbar UK\ToolbarContainer211.dll
O3 - Toolbar: del.icio.us - {981FE6A8-260C-4930-960F-C3BC82746CB0} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [27511319] C:\Documents and Settings\All Users\Application Data\27511319\27511319.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [mscj.exe] C:\Documents and Settings\Jane Kirkham\Application Data\MSA\mscj.exe
O4 - HKCU\..\Run: [mmcbrowse97] rundll32.exe "C:\Documents and Settings\Jane Kirkham\Local Settings\Application Data\mmcbrowse97\mmcbrowse97.dll", DllInit
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
--
End of file - 5820 bytes
Just thought I should post this in case it changes your advice.
Thanks for the help :)
Hi,
Please do DDS part of my previous post :)
This is the DDS.txt report
DDS (Ver_09-12-01.01) - NTFSx86
Run by Jane Kirkham at 17:40:20.29 on 20/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.169 [GMT 0:00]
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
============== Running Processes ===============
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jane Kirkham\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.orange.co.uk/
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: del.icio.us Toolbar Helper: {7aa07ae6-01ef-44ec-93ca-9d7cd41ccdb6} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
TB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer211.dll
TB: del.icio.us: {981fe6a8-260c-4930-960f-c3bc82746cb0} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} - No File
TB: {4E7BD74F-2B8D-469E-A6FB-F862B587B57D} - No File
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [mscj.exe] c:\documents and settings\jane kirkham\application data\msa\mscj.exe
uRun: [mmcbrowse97] rundll32.exe "c:\documents and settings\jane kirkham\local settings\application data\mmcbrowse97\mmcbrowse97.dll", DllInit
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\k-lite codec pack\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [27511319] c:\documents and settings\all users\application data\27511319\27511319.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-10-7 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-10-7 28424]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-10-7 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-4 285392]
=============== Created Last 30 ================
2009-12-16 11:11:26 0 d-----w- c:\docume~1\alluse~1\applic~1\27511319
2009-12-16 11:09:50 0 d-----w- c:\docume~1\janeki~1\applic~1\MSA
==================== Find3M ====================
2009-11-14 09:05:48 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-04 20:34:29 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-04 20:33:59 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-09-02 17:32:26 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
============= FINISH: 17:43:03.07 ===============
This is the Attach.txt report
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-12-01.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 03/03/2007 09:45:03
System Uptime: 20/12/2009 17:09:32 (0 hours ago)
Motherboard: Dell Inc. | | 0W1450
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/200mhz
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 37 GiB total, 15.338 GiB free.
D: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP671: 21/09/2009 19:05:07 - System Checkpoint
RP672: 22/09/2009 19:47:25 - System Checkpoint
RP673: 23/09/2009 20:08:35 - System Checkpoint
RP674: 24/09/2009 21:58:56 - System Checkpoint
RP675: 25/09/2009 23:00:40 - System Checkpoint
RP676: 27/09/2009 17:22:42 - System Checkpoint
RP677: 28/09/2009 22:54:34 - System Checkpoint
RP678: 30/09/2009 19:40:42 - System Checkpoint
RP679: 01/10/2009 20:44:05 - System Checkpoint
RP680: 02/10/2009 22:12:57 - System Checkpoint
RP681: 03/10/2009 23:33:08 - System Checkpoint
RP682: 05/10/2009 01:12:10 - System Checkpoint
RP683: 06/10/2009 20:14:57 - System Checkpoint
RP684: 07/10/2009 21:26:37 - System Checkpoint
RP685: 09/10/2009 00:02:34 - System Checkpoint
RP686: 10/10/2009 09:38:10 - Avg8 Update
RP687: 10/10/2009 09:39:17 - Avg8 Update
RP688: 11/10/2009 16:07:03 - System Checkpoint
RP689: 12/10/2009 20:35:38 - System Checkpoint
RP690: 13/10/2009 07:32:07 - Software Distribution Service 3.0
RP691: 14/10/2009 22:24:44 - System Checkpoint
RP692: 15/10/2009 13:08:50 - Software Distribution Service 3.0
RP693: 15/10/2009 16:01:37 - Software Distribution Service 3.0
RP694: 17/10/2009 21:22:00 - System Checkpoint
RP695: 18/10/2009 09:28:11 - Avg8 Update
RP696: 19/10/2009 21:52:12 - System Checkpoint
RP697: 20/10/2009 22:10:08 - System Checkpoint
RP698: 21/10/2009 23:29:06 - System Checkpoint
RP699: 22/10/2009 23:47:02 - System Checkpoint
RP700: 24/10/2009 00:34:44 - System Checkpoint
RP701: 25/10/2009 15:11:17 - System Checkpoint
RP702: 26/10/2009 19:58:51 - System Checkpoint
RP703: 28/10/2009 20:17:22 - System Checkpoint
RP704: 29/10/2009 20:37:04 - System Checkpoint
RP705: 31/10/2009 01:47:28 - System Checkpoint
RP706: 31/10/2009 08:42:56 - Avg8 Update
RP707: 01/11/2009 21:56:15 - System Checkpoint
RP708: 03/11/2009 00:02:43 - System Checkpoint
RP709: 04/11/2009 20:32:17 - Installed AVG Free 9.0
RP710: 05/11/2009 22:18:36 - Software Distribution Service 3.0
RP711: 06/11/2009 22:58:55 - System Checkpoint
RP712: 07/11/2009 23:16:29 - Removed BBC iPlayer Desktop
RP713: 09/11/2009 22:32:18 - System Checkpoint
RP714: 10/11/2009 23:07:23 - System Checkpoint
RP715: 12/11/2009 08:39:42 - Software Distribution Service 3.0
RP716: 12/11/2009 08:55:49 - Avg8 Update
RP717: 12/11/2009 09:02:48 - Avg8 Update
RP718: 13/11/2009 21:29:55 - System Checkpoint
RP719: 14/11/2009 09:01:24 - Avg8 Update
RP720: 14/11/2009 09:06:20 - Avg8 Update
RP721: 15/11/2009 09:58:08 - System Checkpoint
RP722: 18/11/2009 20:16:40 - System Checkpoint
RP723: 20/11/2009 00:01:05 - System Checkpoint
RP724: 21/11/2009 00:32:18 - System Checkpoint
RP725: 22/11/2009 01:59:37 - System Checkpoint
RP726: 22/11/2009 09:46:14 - Avg8 Update
RP727: 22/11/2009 09:47:24 - Avg8 Update
RP728: 23/11/2009 22:56:04 - System Checkpoint
RP729: 25/11/2009 19:00:58 - System Checkpoint
RP730: 25/11/2009 23:14:34 - Software Distribution Service 3.0
RP731: 26/11/2009 23:18:33 - System Checkpoint
RP732: 29/11/2009 10:19:57 - System Checkpoint
RP733: 30/11/2009 22:10:11 - System Checkpoint
RP734: 01/12/2009 23:22:39 - System Checkpoint
RP735: 03/12/2009 13:38:08 - System Checkpoint
RP736: 04/12/2009 16:10:38 - System Checkpoint
RP737: 06/12/2009 00:06:26 - System Checkpoint
RP738: 08/12/2009 13:56:56 - System Checkpoint
RP739: 09/12/2009 22:44:24 - System Checkpoint
RP740: 10/12/2009 07:52:39 - Software Distribution Service 3.0
RP741: 11/12/2009 23:27:15 - System Checkpoint
RP742: 13/12/2009 01:41:29 - System Checkpoint
RP743: 14/12/2009 20:35:23 - System Checkpoint
RP744: 15/12/2009 21:35:01 - System Checkpoint
RP745: 16/12/2009 22:17:02 - System Checkpoint
RP746: 17/12/2009 22:20:46 - System Checkpoint
RP747: 19/12/2009 15:30:55 - System Checkpoint
RP748: 20/12/2009 08:44:25 - Avg8 Update
RP749: 20/12/2009 08:45:56 - Avg8 Update
==== Installed Programs ======================
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.0
Any Video Converter 2.0.8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AVG Free 9.0
BCM V.92 56K Modem
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
del.icio.us Buttons for Internet Explorer
Dell Driver Reset Tool
Dell ResourceCD
HijackThis 2.0.2
Hotfix for Windows XP (KB918997)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
InterVideo WinDVD
iTunes
K-Lite Mega Codec Pack 1.66
Malwarebytes' Anti-Malware
MetaFrame Presentation Server Web Client for Win32
Microsoft Application Error Reporting
Microsoft Office XP Professional with FrontPage
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Orange Livebox
Orange Siemens Router
Orange Toolbar
PowerDVD 5.1
QuickTime
Runtime 8.0 Libraries
Safari
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic RecordNow!
Spybot - Search & Destroy
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911164)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live Messenger
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
==== Event Viewer Messages From Past Week ========
20/12/2009 17:10:18, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'avgupd.exe.old' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
16/12/2009 21:02:55, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '27511319.exe' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
16/12/2009 11:18:10, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
==== End Of File ===========================
Hi,
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully first.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New dds log.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
This is the Combofix log:
ComboFix 09-12-19.03 - Jane Kirkham 20/12/2009 18:28:55.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.282 [GMT 0:00]
Running from: c:\documents and settings\Jane Kirkham\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\Jane Kirkham\Application Data\MSA\download.list
c:\documents and settings\Jane Kirkham\Application Data\MSA\w2_0.exe
c:\documents and settings\Jane Kirkham\Desktop\Security Tool.lnk
c:\documents and settings\Jane Kirkham\Local Settings\Application Data\mmcbrowse97\mmcbrowse97.dll
c:\documents and settings\Jane Kirkham\Start Menu\Programs\Security Tool.lnk
.
((((((((((((((((((((((((( Files Created from 2009-11-20 to 2009-12-20 )))))))))))))))))))))))))))))))
.
2009-12-20 18:19 . 2009-12-20 18:19 388608 ----a-w- c:\windows\system32\CF11119.exe
2009-12-20 08:46 . 2009-11-22 09:46 3963160 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-12-20 08:44 . 2009-11-22 09:46 844056 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2009-12-20 08:44 . 2009-11-22 09:46 1658136 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2009-12-16 11:11 . 2009-12-17 18:42 -------- d-----w- c:\documents and settings\All Users\Application Data\27511319
2009-12-16 11:11 . 2009-12-20 18:46 -------- d-----w- c:\documents and settings\Jane Kirkham\Local Settings\Application Data\mmcbrowse97
2009-12-16 11:09 . 2009-12-20 18:46 -------- d-----w- c:\documents and settings\Jane Kirkham\Application Data\MSA
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-16 21:04 . 2009-11-04 20:32 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-11-14 09:05 . 2008-10-07 19:01 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-13 22:48 . 2007-12-18 09:56 -------- d-----w- c:\documents and settings\Jane Kirkham\Application Data\Apple Computer
2009-11-07 22:12 . 2009-11-07 22:12 -------- d-----w- c:\documents and settings\Jane Kirkham\Application Data\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2009-11-07 22:12 . 2009-11-07 22:12 -------- d-----w- c:\program files\Common Files\Adobe AIR
2009-11-07 22:11 . 2009-11-07 22:12 38208 ----a-w- c:\documents and settings\Jane Kirkham\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2009-11-07 22:11 . 2009-11-07 22:12 38208 ----a-w- c:\documents and settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2009-11-04 20:34 . 2008-10-07 19:01 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-04 20:34 . 2008-10-07 19:01 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-11-04 20:33 . 2008-10-07 19:01 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-04 20:32 . 2008-10-07 19:01 -------- d-----w- c:\program files\AVG
2009-10-31 09:23 . 2009-10-31 09:19 -------- d-----w- c:\program files\iTunes
2009-10-31 09:23 . 2009-10-31 09:19 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-31 09:20 . 2009-10-31 09:20 -------- d-----w- c:\program files\iPod
2009-10-31 09:20 . 2007-12-18 09:51 -------- d-----w- c:\program files\Common Files\Apple
2009-10-31 08:52 . 2009-10-31 08:52 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-29 07:45 . 2006-02-28 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 06:00 . 2006-02-28 12:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00 . 2006-02-28 12:00 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 14:58 . 2006-02-28 12:00 263552 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:53 . 2006-02-28 12:00 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54 . 2006-02-28 12:00 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54 . 2006-02-28 12:00 112128 ----a-w- c:\windows\system32\rastls.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 28672]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-12-22 335872]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"QuickTime Task"="c:\program files\K-Lite Codec Pack\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-28 141600]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-12-20 2033432]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2006-02-28 15360]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-04 20:33 12464 ----a-w- c:\windows\system32\avgrsstx.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [07/10/2008 19:01 333192]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [07/10/2008 19:01 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [04/11/2009 20:33 285392]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.orange.co.uk/
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -
HKCU-Run-mscj.exe - c:\documents and settings\Jane Kirkham\Application Data\MSA\mscj.exe
HKCU-Run-mmcbrowse97 - c:\documents and settings\Jane Kirkham\Local Settings\Application Data\mmcbrowse97\mmcbrowse97.dll
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-20 19:00
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(912)
c:\windows\system32\Ati2evxx.dll
- - - - - - - > 'explorer.exe'(3448)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\BCMSMMSG.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-12-20 19:22:07 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-20 19:21
ComboFix2.txt 2009-09-04 19:41
Pre-Run: 17,943,556,096 bytes free
Post-Run: 18,338,025,472 bytes free
- - End Of File - - 6E8396188A9A3F1BC7CC867A99615097
This is the new DDS.txt log
DDS (Ver_09-12-01.01) - NTFSx86
Run by Jane Kirkham at 19:26:27.01 on 20/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.151 [GMT 0:00]
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
============== Running Processes ===============
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Jane Kirkham\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.orange.co.uk/
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: del.icio.us Toolbar Helper: {7aa07ae6-01ef-44ec-93ca-9d7cd41ccdb6} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
TB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer211.dll
TB: del.icio.us: {981fe6a8-260c-4930-960f-c3bc82746cb0} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} - No File
TB: {4E7BD74F-2B8D-469E-A6FB-F862B587B57D} - No File
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\k-lite codec pack\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-10-7 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-10-7 28424]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-10-7 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-4 285392]
=============== Created Last 30 ================
2009-12-20 18:25:25 77312 ----a-w- c:\windows\MBR.exe
2009-12-20 18:19:58 388608 ----a-w- c:\windows\system32\CF11119.exe
2009-12-16 11:11:26 0 d-----w- c:\docume~1\alluse~1\applic~1\27511319
2009-12-16 11:09:50 0 d-----w- c:\docume~1\janeki~1\applic~1\MSA
==================== Find3M ====================
2009-12-09 22:54:07 261632 ----a-w- c:\windows\PEV.exe
2009-11-14 09:05:48 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-04 20:34:29 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-04 20:33:59 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-29 07:45:38 916480 ------w- c:\windows\system32\wininet.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-09-02 17:32:26 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
============= FINISH: 19:27:57.93 ===============
The New Attach.txt report:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-12-01.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 03/03/2007 09:45:03
System Uptime: 20/12/2009 18:57:41 (1 hours ago)
Motherboard: Dell Inc. | | 0W1450
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/200mhz
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 37 GiB total, 17.1 GiB free.
D: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP671: 21/09/2009 19:05:07 - System Checkpoint
RP672: 22/09/2009 19:47:25 - System Checkpoint
RP673: 23/09/2009 20:08:35 - System Checkpoint
RP674: 24/09/2009 21:58:56 - System Checkpoint
RP675: 25/09/2009 23:00:40 - System Checkpoint
RP676: 27/09/2009 17:22:42 - System Checkpoint
RP677: 28/09/2009 22:54:34 - System Checkpoint
RP678: 30/09/2009 19:40:42 - System Checkpoint
RP679: 01/10/2009 20:44:05 - System Checkpoint
RP680: 02/10/2009 22:12:57 - System Checkpoint
RP681: 03/10/2009 23:33:08 - System Checkpoint
RP682: 05/10/2009 01:12:10 - System Checkpoint
RP683: 06/10/2009 20:14:57 - System Checkpoint
RP684: 07/10/2009 21:26:37 - System Checkpoint
RP685: 09/10/2009 00:02:34 - System Checkpoint
RP686: 10/10/2009 09:38:10 - Avg8 Update
RP687: 10/10/2009 09:39:17 - Avg8 Update
RP688: 11/10/2009 16:07:03 - System Checkpoint
RP689: 12/10/2009 20:35:38 - System Checkpoint
RP690: 13/10/2009 07:32:07 - Software Distribution Service 3.0
RP691: 14/10/2009 22:24:44 - System Checkpoint
RP692: 15/10/2009 13:08:50 - Software Distribution Service 3.0
RP693: 15/10/2009 16:01:37 - Software Distribution Service 3.0
RP694: 17/10/2009 21:22:00 - System Checkpoint
RP695: 18/10/2009 09:28:11 - Avg8 Update
RP696: 19/10/2009 21:52:12 - System Checkpoint
RP697: 20/10/2009 22:10:08 - System Checkpoint
RP698: 21/10/2009 23:29:06 - System Checkpoint
RP699: 22/10/2009 23:47:02 - System Checkpoint
RP700: 24/10/2009 00:34:44 - System Checkpoint
RP701: 25/10/2009 15:11:17 - System Checkpoint
RP702: 26/10/2009 19:58:51 - System Checkpoint
RP703: 28/10/2009 20:17:22 - System Checkpoint
RP704: 29/10/2009 20:37:04 - System Checkpoint
RP705: 31/10/2009 01:47:28 - System Checkpoint
RP706: 31/10/2009 08:42:56 - Avg8 Update
RP707: 01/11/2009 21:56:15 - System Checkpoint
RP708: 03/11/2009 00:02:43 - System Checkpoint
RP709: 04/11/2009 20:32:17 - Installed AVG Free 9.0
RP710: 05/11/2009 22:18:36 - Software Distribution Service 3.0
RP711: 06/11/2009 22:58:55 - System Checkpoint
RP712: 07/11/2009 23:16:29 - Removed BBC iPlayer Desktop
RP713: 09/11/2009 22:32:18 - System Checkpoint
RP714: 10/11/2009 23:07:23 - System Checkpoint
RP715: 12/11/2009 08:39:42 - Software Distribution Service 3.0
RP716: 12/11/2009 08:55:49 - Avg8 Update
RP717: 12/11/2009 09:02:48 - Avg8 Update
RP718: 13/11/2009 21:29:55 - System Checkpoint
RP719: 14/11/2009 09:01:24 - Avg8 Update
RP720: 14/11/2009 09:06:20 - Avg8 Update
RP721: 15/11/2009 09:58:08 - System Checkpoint
RP722: 18/11/2009 20:16:40 - System Checkpoint
RP723: 20/11/2009 00:01:05 - System Checkpoint
RP724: 21/11/2009 00:32:18 - System Checkpoint
RP725: 22/11/2009 01:59:37 - System Checkpoint
RP726: 22/11/2009 09:46:14 - Avg8 Update
RP727: 22/11/2009 09:47:24 - Avg8 Update
RP728: 23/11/2009 22:56:04 - System Checkpoint
RP729: 25/11/2009 19:00:58 - System Checkpoint
RP730: 25/11/2009 23:14:34 - Software Distribution Service 3.0
RP731: 26/11/2009 23:18:33 - System Checkpoint
RP732: 29/11/2009 10:19:57 - System Checkpoint
RP733: 30/11/2009 22:10:11 - System Checkpoint
RP734: 01/12/2009 23:22:39 - System Checkpoint
RP735: 03/12/2009 13:38:08 - System Checkpoint
RP736: 04/12/2009 16:10:38 - System Checkpoint
RP737: 06/12/2009 00:06:26 - System Checkpoint
RP738: 08/12/2009 13:56:56 - System Checkpoint
RP739: 09/12/2009 22:44:24 - System Checkpoint
RP740: 10/12/2009 07:52:39 - Software Distribution Service 3.0
RP741: 11/12/2009 23:27:15 - System Checkpoint
RP742: 13/12/2009 01:41:29 - System Checkpoint
RP743: 14/12/2009 20:35:23 - System Checkpoint
RP744: 15/12/2009 21:35:01 - System Checkpoint
RP745: 16/12/2009 22:17:02 - System Checkpoint
RP746: 17/12/2009 22:20:46 - System Checkpoint
RP747: 19/12/2009 15:30:55 - System Checkpoint
RP748: 20/12/2009 08:44:25 - Avg8 Update
RP749: 20/12/2009 08:45:56 - Avg8 Update
==== Installed Programs ======================
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.0
Any Video Converter 2.0.8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AVG Free 9.0
BCM V.92 56K Modem
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
del.icio.us Buttons for Internet Explorer
Dell Driver Reset Tool
Dell ResourceCD
HijackThis 2.0.2
Hotfix for Windows XP (KB918997)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
InterVideo WinDVD
iTunes
K-Lite Mega Codec Pack 1.66
Malwarebytes' Anti-Malware
MetaFrame Presentation Server Web Client for Win32
Microsoft Application Error Reporting
Microsoft Office XP Professional with FrontPage
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Orange Livebox
Orange Siemens Router
Orange Toolbar
PowerDVD 5.1
QuickTime
Runtime 8.0 Libraries
Safari
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic RecordNow!
Spybot - Search & Destroy
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911164)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live Messenger
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
==== Event Viewer Messages From Past Week ========
20/12/2009 17:10:18, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'avgupd.exe.old' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
16/12/2009 21:02:55, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file '27511319.exe' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
16/12/2009 11:18:10, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
==== End Of File ===========================
Hi again,
Open notepad and copy/paste the text in the quotebox below into it:
File::
c:\windows\system32\CF11119.exe
Folder::
c:\documents and settings\All Users\Application Data\27511319
c:\documents and settings\Jane Kirkham\Local Settings\Application Data\mmcbrowse97
c:\documents and settings\Jane Kirkham\Application Data\MSA
DDS::
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
TB: {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} - No File
TB: {4E7BD74F-2B8D-469E-A6FB-F862B587B57D} - No File
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
Uninstall old Adobe Reader versions and get the latest one (9.2) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).
Uninstall vulnerable Flash versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
* Go here (http://www.eset.eu/online-scanner) to run an online scanner from ESET.
Tick the box next to YES, I accept the Terms of Use.
Click Start
Make sure that the option Remove found threats is UNchecked.
Click Scan
Wait for the scan to finish
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
Hi
I've just tried to do the combofix. The program ran through 50 stages and started to delete. It then crashed out to the blue screen and said a serious error had been detected.
Should I try it again?
Hi,
Try to run it again. If it still crashes try to run without the script and post back the results.
Hi
I'm sorry it has taken me so long to reply. This week has been crazy.
I have run the on line scan. No report was produced but it did say that nothing was detected.
The Combofix log is :
ComboFix 09-12-19.03 - Jane Kirkham 28/12/2009 17:50:25.4.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.218 [GMT 0:00]
Running from: c:\documents and settings\Jane Kirkham\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Jane Kirkham\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
- REDUCED FUNCTIONALITY MODE -
FILE ::
"c:\windows\system32\CF11119.exe"
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\documents and settings\All Users\Application Data\27511319
c:\documents and settings\Jane Kirkham\Application Data\MSA
c:\documents and settings\Jane Kirkham\Local Settings\Application Data\mmcbrowse97
c:\windows\system32\CF11119.exe
.
((((((((((((((((((((((((( Files Created from 2009-11-28 to 2009-12-28 )))))))))))))))))))))))))))))))
.
2009-12-27 09:08 . 2009-12-20 08:45 4043032 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-12-27 09:08 . 2009-12-20 08:45 3776280 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2009-12-27 09:08 . 2009-12-20 08:45 294656 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avglngx.dll
2009-12-27 09:08 . 2009-12-20 08:45 3967256 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-16 21:04 . 2009-11-04 20:32 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-11-14 09:05 . 2008-10-07 19:01 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-13 22:48 . 2007-12-18 09:56 -------- d-----w- c:\documents and settings\Jane Kirkham\Application Data\Apple Computer
2009-11-07 22:12 . 2009-11-07 22:12 -------- d-----w- c:\documents and settings\Jane Kirkham\Application Data\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2009-11-07 22:12 . 2009-11-07 22:12 -------- d-----w- c:\program files\Common Files\Adobe AIR
2009-11-07 22:11 . 2009-11-07 22:12 38208 ----a-w- c:\documents and settings\Jane Kirkham\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2009-11-07 22:11 . 2009-11-07 22:12 38208 ----a-w- c:\documents and settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2009-11-04 20:34 . 2008-10-07 19:01 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-04 20:34 . 2008-10-07 19:01 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-11-04 20:33 . 2008-10-07 19:01 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-04 20:32 . 2008-10-07 19:01 -------- d-----w- c:\program files\AVG
2009-10-31 09:23 . 2009-10-31 09:19 -------- d-----w- c:\program files\iTunes
2009-10-31 09:23 . 2009-10-31 09:19 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-31 09:20 . 2009-10-31 09:20 -------- d-----w- c:\program files\iPod
2009-10-31 09:20 . 2007-12-18 09:51 -------- d-----w- c:\program files\Common Files\Apple
2009-10-31 08:52 . 2009-10-31 08:52 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-29 07:45 . 2006-02-28 12:00 916480 ------w- c:\windows\system32\wininet.dll
2009-10-21 06:00 . 2006-02-28 12:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00 . 2006-02-28 12:00 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 14:58 . 2006-02-28 12:00 263552 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:53 . 2006-02-28 12:00 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54 . 2006-02-28 12:00 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54 . 2006-02-28 12:00 112128 ----a-w- c:\windows\system32\rastls.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 28672]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-12-22 335872]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"QuickTime Task"="c:\program files\K-Lite Codec Pack\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-28 141600]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-12-20 2033432]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2006-02-28 15360]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-04 20:33 12464 ----a-w- c:\windows\system32\avgrsstx.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [07/10/2008 19:01 333192]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [07/10/2008 19:01 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [04/11/2009 20:33 285392]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.orange.co.uk/
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-28 17:54
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(864)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-12-28 18:06:15
ComboFix-quarantined-files.txt 2009-12-28 18:06
ComboFix2.txt 2009-12-20 19:22
ComboFix3.txt 2009-09-04 19:41
Pre-Run: 18,312,851,456 bytes free
Post-Run: 18,352,291,840 bytes free
- - End Of File - - 50EC629C58A2796A8092BC7930F67FFE
The new DDS log is :
DDS (Ver_09-12-01.01) - NTFSx86
Run by Jane Kirkham at 22:48:20.75 on 28/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.193 [GMT 0:00]
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
============== Running Processes ===============
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jane Kirkham\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.orange.co.uk/
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: del.icio.us Toolbar Helper: {7aa07ae6-01ef-44ec-93ca-9d7cd41ccdb6} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer211.dll
TB: del.icio.us: {981fe6a8-260c-4930-960f-c3bc82746cb0} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [QuickTime Task] "c:\program files\k-lite codec pack\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\program files\nos\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-10-7 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-10-7 28424]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-10-7 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-4 285392]
=============== Created Last 30 ================
2009-12-28 19:04:37 0 d-----w- c:\program files\ESET
2009-12-20 18:25:25 77312 ----a-w- c:\windows\MBR.exe
==================== Find3M ====================
2009-12-09 22:54:07 261632 ----a-w- c:\windows\PEV.exe
2009-11-14 09:05:48 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-04 20:34:29 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-04 20:33:59 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-29 07:45:38 916480 ------w- c:\windows\system32\wininet.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-09-02 17:32:26 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
============= FINISH: 22:50:01.70 ===============
The new Attach log is:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-12-01.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 03/03/2007 09:45:03
System Uptime: 28/12/2009 18:46:46 (4 hours ago)
Motherboard: Dell Inc. | | 0W1450
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/200mhz
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 37 GiB total, 16.59 GiB free.
D: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP678: 30/09/2009 19:40:42 - System Checkpoint
RP679: 01/10/2009 20:44:05 - System Checkpoint
RP680: 02/10/2009 22:12:57 - System Checkpoint
RP681: 03/10/2009 23:33:08 - System Checkpoint
RP682: 05/10/2009 01:12:10 - System Checkpoint
RP683: 06/10/2009 20:14:57 - System Checkpoint
RP684: 07/10/2009 21:26:37 - System Checkpoint
RP685: 09/10/2009 00:02:34 - System Checkpoint
RP686: 10/10/2009 09:38:10 - Avg8 Update
RP687: 10/10/2009 09:39:17 - Avg8 Update
RP688: 11/10/2009 16:07:03 - System Checkpoint
RP689: 12/10/2009 20:35:38 - System Checkpoint
RP690: 13/10/2009 07:32:07 - Software Distribution Service 3.0
RP691: 14/10/2009 22:24:44 - System Checkpoint
RP692: 15/10/2009 13:08:50 - Software Distribution Service 3.0
RP693: 15/10/2009 16:01:37 - Software Distribution Service 3.0
RP694: 17/10/2009 21:22:00 - System Checkpoint
RP695: 18/10/2009 09:28:11 - Avg8 Update
RP696: 19/10/2009 21:52:12 - System Checkpoint
RP697: 20/10/2009 22:10:08 - System Checkpoint
RP698: 21/10/2009 23:29:06 - System Checkpoint
RP699: 22/10/2009 23:47:02 - System Checkpoint
RP700: 24/10/2009 00:34:44 - System Checkpoint
RP701: 25/10/2009 15:11:17 - System Checkpoint
RP702: 26/10/2009 19:58:51 - System Checkpoint
RP703: 28/10/2009 20:17:22 - System Checkpoint
RP704: 29/10/2009 20:37:04 - System Checkpoint
RP705: 31/10/2009 01:47:28 - System Checkpoint
RP706: 31/10/2009 08:42:56 - Avg8 Update
RP707: 01/11/2009 21:56:15 - System Checkpoint
RP708: 03/11/2009 00:02:43 - System Checkpoint
RP709: 04/11/2009 20:32:17 - Installed AVG Free 9.0
RP710: 05/11/2009 22:18:36 - Software Distribution Service 3.0
RP711: 06/11/2009 22:58:55 - System Checkpoint
RP712: 07/11/2009 23:16:29 - Removed BBC iPlayer Desktop
RP713: 09/11/2009 22:32:18 - System Checkpoint
RP714: 10/11/2009 23:07:23 - System Checkpoint
RP715: 12/11/2009 08:39:42 - Software Distribution Service 3.0
RP716: 12/11/2009 08:55:49 - Avg8 Update
RP717: 12/11/2009 09:02:48 - Avg8 Update
RP718: 13/11/2009 21:29:55 - System Checkpoint
RP719: 14/11/2009 09:01:24 - Avg8 Update
RP720: 14/11/2009 09:06:20 - Avg8 Update
RP721: 15/11/2009 09:58:08 - System Checkpoint
RP722: 18/11/2009 20:16:40 - System Checkpoint
RP723: 20/11/2009 00:01:05 - System Checkpoint
RP724: 21/11/2009 00:32:18 - System Checkpoint
RP725: 22/11/2009 01:59:37 - System Checkpoint
RP726: 22/11/2009 09:46:14 - Avg8 Update
RP727: 22/11/2009 09:47:24 - Avg8 Update
RP728: 23/11/2009 22:56:04 - System Checkpoint
RP729: 25/11/2009 19:00:58 - System Checkpoint
RP730: 25/11/2009 23:14:34 - Software Distribution Service 3.0
RP731: 26/11/2009 23:18:33 - System Checkpoint
RP732: 29/11/2009 10:19:57 - System Checkpoint
RP733: 30/11/2009 22:10:11 - System Checkpoint
RP734: 01/12/2009 23:22:39 - System Checkpoint
RP735: 03/12/2009 13:38:08 - System Checkpoint
RP736: 04/12/2009 16:10:38 - System Checkpoint
RP737: 06/12/2009 00:06:26 - System Checkpoint
RP738: 08/12/2009 13:56:56 - System Checkpoint
RP739: 09/12/2009 22:44:24 - System Checkpoint
RP740: 10/12/2009 07:52:39 - Software Distribution Service 3.0
RP741: 11/12/2009 23:27:15 - System Checkpoint
RP742: 13/12/2009 01:41:29 - System Checkpoint
RP743: 14/12/2009 20:35:23 - System Checkpoint
RP744: 15/12/2009 21:35:01 - System Checkpoint
RP745: 16/12/2009 22:17:02 - System Checkpoint
RP746: 17/12/2009 22:20:46 - System Checkpoint
RP747: 19/12/2009 15:30:55 - System Checkpoint
RP748: 20/12/2009 08:44:25 - Avg8 Update
RP749: 20/12/2009 08:45:56 - Avg8 Update
RP750: 21/12/2009 23:39:05 - System Checkpoint
RP751: 23/12/2009 22:23:31 - System Checkpoint
RP752: 24/12/2009 22:48:57 - System Checkpoint
RP753: 27/12/2009 09:08:48 - Avg8 Update
RP754: 28/12/2009 09:36:42 - System Checkpoint
RP755: 28/12/2009 18:10:45 - Removed Adobe Reader 8.1.0
RP756: 28/12/2009 18:39:14 - Installed Adobe Reader 9.2.
==== Installed Programs ======================
Acrobat.com
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 9.2
Any Video Converter 2.0.8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AVG Free 9.0
BCM V.92 56K Modem
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
del.icio.us Buttons for Internet Explorer
Dell Driver Reset Tool
Dell ResourceCD
HijackThis 2.0.2
Hotfix for Windows XP (KB918997)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
InterVideo WinDVD
iTunes
K-Lite Mega Codec Pack 1.66
Malwarebytes' Anti-Malware
MetaFrame Presentation Server Web Client for Win32
Microsoft Application Error Reporting
Microsoft Office XP Professional with FrontPage
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Orange Livebox
Orange Siemens Router
Orange Toolbar
PowerDVD 5.1
QuickTime
Runtime 8.0 Libraries
Safari
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic RecordNow!
Spybot - Search & Destroy
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911164)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live Messenger
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
==== Event Viewer Messages From Past Week ========
27/12/2009 17:32:49, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'avgcorex.dll.old' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
21/12/2009 21:37:41, error: System Error [1003] - Error code 100000d1, parameter1 f891f2a4, parameter2 000000ff, parameter3 00000000, parameter4 f891f2a4.
==== End Of File ===========================
Thanks again for all the help :)
That's alright. Christmas is once in a year only :)
How's the system running now?
It seems to be running much better now thanks. Just a quick question (I hope :) ) I have an external hard drive that has some information stored on it. Is there a quick way to check that nothing is lurking on there that will re infect my machine?
Thanks for the help :thanks:
Hi,
You may scan the drive with ESET Online Scanner for example. Let me know about the results and I'll give the final instructions if nothing bad turns up :)
All done and no threats were found :)
Good. Let's see the final steps then :)
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK
Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.
Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free (http://www.tallemu.com/free-firewall-protection-software.html) or Comodo Firewall Pro (http://www.personalfirewall.comodo.com/download_firewall.html#fw3.0) (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Happy New Year,
Blade :cool:
Hi
I've completed all the above. Everything seems to be running well, there are no more pop ups :rockon:
Thank you for all your help!!
Have a happy New Year.
:wav:
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.