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arhotcar
2009-12-19, 13:08
I have a trojan virus called globalroot\device\_max++ and I cannot get rid of it can anyone help me?
Her is the hjt log

Scan saved at 10:45:20 PM, on 12/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Global Protection 2010\TPSrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\PROGRAM FILES\PANDA SECURITY\PANDA GLOBAL PROTECTION 2010\WebProxy.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.150\ccSvcHst.exe
C:\Program Files\Common Files\Games Enhancement\gameen.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton PC Checkup\Engine\2.0.0.150\SymcPCCULaunchSvc.exe
C:\Program Files\Panda Security\Panda Global Protection 2010\PsCtrls.exe
C:\Program Files\Panda Security\Panda Global Protection 2010\PavFnSvr.exe
C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
c:\program files\panda security\panda global protection 2010\firewall\PSHOST.EXE
C:\Program Files\Panda Security\Panda Global Protection 2010\PsImSvc.exe
C:\Program Files\Panda Security\Panda Global Protection 2010\PskSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Naevius USB Antivirus\usbantivirus.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Common Files\AOL\1216153802\ee\AOLSoftware.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Panda Security\Panda Global Protection 2010\APVXDWIN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Panda Security\Panda Global Protection 2010\SRVLOAD.EXE
C:\Program Files\Panda Security\Panda Global Protection 2010\PavBckPT.exe
C:\WINDOWS\system32\igfxsrvc.exe
F:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/websearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Accelerator Plugin - {656EC4B7-072B-4698-B504-2A414C1F0037} - (no file)
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - (no file)
O2 - BHO: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O3 - Toolbar: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [nusbantivirus] "C:\Program Files\Naevius USB Antivirus\usbantivirus.exe" -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1216153802\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Global Protection 2010\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Global Protection 2010\Inicio.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} -
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125B84} -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O18 - Filter hijack: text/html - {f0bdc25a-3a69-4168-9a4e-661b4a138096} - (no file)
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Common Client Job Manager Service (ccJobMgr) - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.0.150\ccSvcHst.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Games Enhancement Service - Exent Technologies Ltd. - C:\Program Files\Common Files\Games Enhancement\gameen.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.0.150\SymcPCCULaunchSvc.exe
O23 - Service: Panda Software Controller - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2010\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2010\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Security, S.L. - C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
O23 - Service: Panda On-Access Anti-Malware Service (PAVSRV) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2010\pavsrv51.exe
O23 - Service: Panda Host Service (PSHost) - Panda Security International - c:\program files\panda security\panda global protection 2010\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Security S.L. - C:\Program Files\Panda Security\Panda Global Protection 2010\PsImSvc.exe
O23 - Service: Panda PSK service (PskSvcRetail) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2010\PskSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2010\TPSrv.exe

--
End of file - 11166 bytes

Here is also what pana2010 found

Panda Global Protection 2010 incident report
Filter selected:Virus detected, Suspicious file, Dangerous file, Script execution, Phone connection, Connection attempt, Port scan attack, Denial of service attack, Spoofing, Attacking IP address blocked, Enabled, Disabled, Update, Scan started, Scan complete, Date: All
INCIDENT NOTIFIED BY DATE-TIME RESULT ADDITIONAL INFORMATION
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Update Updates system 12/15/2009 7:14:... Correct Type: Identity protection
Scan complete On-demand antivirus scan 12/15/2009 7:18:... Scan: Scanning the whole system
Scan started On-demand antivirus scan 12/15/2009 6:24:... Scan: Scanning the whole system [ THIS IS WHAT I THINK THE VIRUS IS. ]
Virus detected: Trj/Zlob.KH On-demand antivirus scan 12/15/2009 6:26:... Notified Path: globalroot\Device\__max++>\D4F3B920.x86.dll
Adware detected: adware/24-7-search On-demand antivirus scan 12/15/2009 6:26:... Deleted Path: c:\windows\system32\unppc.exe
Virus detected: Generic Trojan On-demand antivirus scan 12/15/2009 7:12:... Deleted Path: C:\WINDOWS\system32\eventlog.dll
Virus detected: W32/Bagle.pwdzip On-demand antivirus scan 12/15/2009 6:27:... Deleted Path: C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WildTangent36.zip
Virus detected: W32/Bagle.pwdzip On-demand antivirus scan 12/15/2009 6:27:... Deleted Path: C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\GameVance12.zip
Suspicious file On-demand antivirus scan 12/15/2009 7:18:... Notified File: C:\Documents and Settings\Julia Roberts\Local Settings\Temporary Internet Files\Content.IE5\JGRADMV3\ComboFix.exe[32788R22FWJFW\pev.exe]
Update Updates system 12/15/2009 7:14:... Correct File modification signatures
Update Updates system 12/15/2009 7:14:... Correct File modification signatures
Update Updates system 12/15/2009 6:59:... Incorrect Error: Error in the download process

Blade81
2009-12-22, 15:32
Hi,

Please save this (http://download.bleepingcomputer.com/rootrepeal/Win32kDiag.exe) file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.