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Can't do ANYTHING

O

Oskorn

New member
Can't update antivirus or download a new one, I can't even update MSN. I get that usual "page not found" error every time I try to do anything. What are my options?
 
Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
 
Sorry for being so late, I was out for christmas.

DDS:
DDS (Ver_09-12-01.01) - NTFSx86
Run by Magazine Alberto at 15:34:08,04 on seg 28/12/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.55.1046.18.623.414 [GMT -2:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\SnAgOS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\SnMgrSvc.exe
C:\WINDOWS\system32\SnLiveUp.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\csrcs.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Arquivos de programas\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SnEngine.EXE
C:\Documents and Settings\Magazine Alberto\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.br/
mWinlogon: Shell=Explorer.exe csrcs.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\arquivos de programas\arquivos comuns\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\arquivos de programas\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\arquivos de programas\arquivos comuns\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\arquivos de programas\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\arquivos de programas\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\arquivos de programas\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\arquivos de programas\windows live\messenger\MsnMsgr.Exe" /background
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [SunJavaUpdateSched] "c:\arquivos de programas\java\jre6\bin\jusched.exe"
mRun: [VTPreset] VTPreset.exe
mRun: [Adobe Reader Speed Launcher] "c:\arquivos de programas\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\arquivos de programas\arquivos comuns\adobe\arm\1.0\AdobeARM.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunServices: [csrcs] c:\windows\system32\csrcs.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
mExplorerRun: [csrcs] c:\windows\system32\csrcs.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\arquivos de programas\messenger\msmsgs.exe
DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} - hxxps://ww7.banrisul.com.br/bxz/data/securecontrol2k.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {BC6D6018-BDED-4BEB-AE0F-AA2D97A41595} = 189.7.136.15,189.7.136.16
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\magazi~1\dadosd~1\mozilla\firefox\profiles\3s54hwtz.default\
FF - prefs.js: browser.search.selectedEngine - O Vermelhinho - Farroupilha
FF - plugin: c:\arquivos de programas\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\arquivos de programas\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".com.br");

============= SERVICES / DRIVERS ===============

R1 SNSID;SNSID;c:\windows\system32\drivers\SNSID.SYS [2009-10-28 22272]
R1 SNSMS;SNSMS;c:\windows\system32\drivers\SNSMS.SYS [2009-10-28 34440]
R2 cpuz132;cpuz132;c:\windows\system32\drivers\cpuz132_x32.sys [2009-10-28 12672]
R2 Ps2KSecureKeyboard;SecureKbd;c:\windows\system32\drivers\psseckbd.sys [2009-10-28 15048]
R2 SNMgrSvc;SNMgrSvc;c:\windows\system32\SnMgrSvc.exe [2009-10-28 280712]
S2 Iasagent;Center Microsoft;c:\windows\system32\svchost.exe -k netsvcs [2004-8-4 14336]

=============== Created Last 30 ================

2009-12-28 10:57:00 186504 ----a-w- c:\windows\system32\SnAgOS.TMP
2009-12-24 19:37:48 0 d--h--w- c:\windows\PIF
2009-12-22 11:18:07 0 d-----w- c:\documents and settings\magazine alberto\Tracing
2009-12-21 15:51:30 0 d-----w- c:\docume~1\magazi~1\dadosd~1\AVG8
2009-12-12 10:46:18 0 --sha-r- C:\khw
2009-12-02 17:28:43 25 ----a-w- c:\windows\popcinfot.dat
2009-12-02 17:04:10 0 --sha-r- C:\khv
2009-12-02 16:58:44 0 d-----w- c:\docume~1\alluse~1\dadosd~1\PopCap Games

==================== Find3M ====================

2009-12-06 13:15:45 48846 ----a-w- c:\windows\system32\perfc016.dat
2009-12-06 13:15:45 344734 ----a-w- c:\windows\system32\perfh016.dat
2001-11-23 04:08:20 712704 -c--a-r- c:\windows\inf\other\AUDIO3D.DLL
2008-04-13 10:45:14 892730 --sha-r- c:\windows\system32\csrcs.exe

============= FINISH: 15:35:16,68 ===============


I couldn't download GMER either... page not found as always, but I brought it in here from another computer. I tried 3 times, computer will always reboot during scanning.
 
Last edited by a moderator:
Hi,

Let's skip GMER scan for now.

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent


I'd like you to read this thread.

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

After that:

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
 
Also uploaded Attach again, just to make sure.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Magazine Alberto at 14:48:17,84 on ter 29/12/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.55.1046.18.623.347 [GMT -2:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\SnAgOS.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\SnMgrSvc.exe
C:\Arquivos de programas\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\SnEngine.EXE
C:\WINDOWS\explorer.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Magazine Alberto\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.br/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\arquivos de programas\arquivos comuns\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\arquivos de programas\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\arquivos de programas\arquivos comuns\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\arquivos de programas\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\arquivos de programas\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\arquivos de programas\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MsnMsgr] "c:\arquivos de programas\windows live\messenger\MsnMsgr.Exe" /background
mRun: [SunJavaUpdateSched] "c:\arquivos de programas\java\jre6\bin\jusched.exe"
mRun: [VTPreset] VTPreset.exe
mRun: [Adobe Reader Speed Launcher] "c:\arquivos de programas\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\arquivos de programas\arquivos comuns\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\arquivos de programas\messenger\msmsgs.exe
DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} - hxxps://ww7.banrisul.com.br/bxz/data/securecontrol2k.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {BC6D6018-BDED-4BEB-AE0F-AA2D97A41595} = 189.7.136.15,189.7.136.16
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\magazi~1\dadosd~1\mozilla\firefox\profiles\3s54hwtz.default\
FF - prefs.js: browser.search.selectedEngine - O Vermelhinho - Farroupilha
FF - plugin: c:\arquivos de programas\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\arquivos de programas\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".com.br");

============= SERVICES / DRIVERS ===============

R1 SNSID;SNSID;c:\windows\system32\drivers\SNSID.SYS [2009-10-28 22272]
R1 SNSMS;SNSMS;c:\windows\system32\drivers\SNSMS.SYS [2009-10-28 34440]
R2 cpuz132;cpuz132;c:\windows\system32\drivers\cpuz132_x32.sys [2009-10-28 12672]
R2 Ps2KSecureKeyboard;SecureKbd;c:\windows\system32\drivers\psseckbd.sys [2009-10-28 15048]
R2 SNMgrSvc;SNMgrSvc;c:\windows\system32\SnMgrSvc.exe [2009-10-28 280712]
S2 Iasagent;Center Microsoft;c:\windows\system32\svchost.exe -k netsvcs [2004-8-4 14336]

=============== Created Last 30 ================

2009-12-29 15:29:47 0 d-sha-r- C:\cmdcons
2009-12-29 15:28:18 98816 ----a-w- c:\windows\sed.exe
2009-12-29 15:28:18 77312 ----a-w- c:\windows\MBR.exe
2009-12-29 15:28:18 261632 ----a-w- c:\windows\PEV.exe
2009-12-29 15:28:18 161792 ----a-w- c:\windows\SWREG.exe
2009-12-29 11:20:23 186504 ----a-w- c:\windows\system32\SnAgOS.TMP
2009-12-24 19:37:48 0 d--h--w- c:\windows\PIF
2009-12-22 11:18:07 0 d-----w- c:\documents and settings\magazine alberto\Tracing
2009-12-21 15:51:30 0 d-----w- c:\docume~1\magazi~1\dadosd~1\AVG8
2009-12-12 10:46:18 0 --sha-r- C:\khw
2009-12-02 17:28:43 25 ----a-w- c:\windows\popcinfot.dat
2009-12-02 17:04:10 0 --sha-r- C:\khv
2009-12-02 16:58:44 0 d-----w- c:\docume~1\alluse~1\dadosd~1\PopCap Games

==================== Find3M ====================

2009-12-06 13:15:45 48846 ----a-w- c:\windows\system32\perfc016.dat
2009-12-06 13:15:45 344734 ----a-w- c:\windows\system32\perfh016.dat
2001-11-23 04:08:20 712704 -c--a-r- c:\windows\inf\other\AUDIO3D.DLL

============= FINISH: 14:49:01,25 ===============
 
Hi again,


Open notepad and copy/paste the text in the quotebox below into it:

Code: 
DeQuarantine::
c:\qoobox\quarantine\c\arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe.vir
Ignore::
c:\arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe
File::
C:\khw
C:\khv
c:\windows\system32\shucyx.dll
Driver::
Iasagent
NetSvc::
Iasagent
FileLook::
c:\windows\system32\SnAgOS.TMP
c:\windows\system32\SNRULE.TMP


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

CFScriptB-4.gif


Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log & c:\dequarantine.txt contents.


Uninstall vulnerable Flash versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
 
It's worth noting that the Windows Security Center started working again after I ran ComboFix with CFScript.

I don't have an antivirus/firewall/whatever, though. Any suggestions?

DDS (Ver_09-12-01.01) - NTFSx86
Run by Magazine Alberto at 18:18:17,35 on qua 30/12/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.55.1046.18.623.401 [GMT -2:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\SnAgOS.exe
C:\WINDOWS\system32\SnMgrSvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SnEngine.EXE
C:\Documents and Settings\Magazine Alberto\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.br/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\arquivos de programas\arquivos comuns\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\arquivos de programas\arquivos comuns\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\arquivos de programas\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\arquivos de programas\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\arquivos de programas\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MsnMsgr] "c:\arquivos de programas\windows live\messenger\MsnMsgr.Exe" /background
mRun: [VTPreset] VTPreset.exe
mRun: [Adobe Reader Speed Launcher] "c:\arquivos de programas\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\arquivos de programas\arquivos comuns\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\arquivos de programas\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\arquivos de programas\messenger\msmsgs.exe
DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} - hxxps://ww7.banrisul.com.br/bxz/data/securecontrol2k.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: {BC6D6018-BDED-4BEB-AE0F-AA2D97A41595} = 189.7.136.15,189.7.136.16

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\magazi~1\dadosd~1\mozilla\firefox\profiles\3s54hwtz.default\
FF - prefs.js: browser.search.selectedEngine - O Vermelhinho - Farroupilha
FF - plugin: c:\arquivos de programas\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\arquivos de programas\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".com.br");

============= SERVICES / DRIVERS ===============

R2 cpuz132;cpuz132;c:\windows\system32\drivers\cpuz132_x32.sys [2009-10-28 12672]
R2 Ps2KSecureKeyboard;SecureKbd;c:\windows\system32\drivers\psseckbd.sys [2009-10-28 15048]

=============== Created Last 30 ================

2009-12-30 15:30:49 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-12-30 15:29:41 186504 ----a-w- c:\windows\system32\SnAgOS.TMP
2009-12-30 15:27:49 0 d-----w- c:\windows\system32\appmgmt
2009-12-29 15:29:47 0 d-sha-r- C:\cmdcons
2009-12-29 15:28:18 98816 ----a-w- c:\windows\sed.exe
2009-12-29 15:28:18 77312 ----a-w- c:\windows\MBR.exe
2009-12-29 15:28:18 261632 ----a-w- c:\windows\PEV.exe
2009-12-29 15:28:18 161792 ----a-w- c:\windows\SWREG.exe
2009-12-24 19:37:48 0 d--h--w- c:\windows\PIF
2009-12-22 11:18:07 0 d-----w- c:\documents and settings\magazine alberto\Tracing
2009-12-21 15:51:30 0 d-----w- c:\docume~1\magazi~1\dadosd~1\AVG8
2009-12-02 17:28:43 25 ----a-w- c:\windows\popcinfot.dat
2009-12-02 16:58:44 0 d-----w- c:\docume~1\alluse~1\dadosd~1\PopCap Games

==================== Find3M ====================

2009-12-30 15:30:33 411368 -c--a-w- c:\windows\system32\deploytk.dll
2009-12-06 13:15:45 48846 ----a-w- c:\windows\system32\perfc016.dat
2009-12-06 13:15:45 344734 ----a-w- c:\windows\system32\perfh016.dat
2001-11-23 04:08:20 712704 -c--a-r- c:\windows\inf\other\AUDIO3D.DLL

============= FINISH: 18:19:52,62 ===============
 
Hi,

Delete these files:
c:\windows\system32\SNRULE.TMP
C:\Documents and Settings\All Users\Documentos\rvnxha.exe
C:\Documents and Settings\All Users\Documentos\ugfmtg.exe

I don't have an antivirus/firewall/whatever, though. Any suggestions?
Click to expand...
Good free antivirus programs are:
Antivir and
Avast!

Good commercial ones are from:
Kaspersky and
ESET

For firewall I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo SafeSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!).



Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Happy New Year,
Blade :cool:
 
Everything seems to be fine now, thank you very much. :laugh:

And happy new year (unfortunately I'm late though :oops:)

I'll use this thread in case anything happens, though!

See you.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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