View Full Version : Cannot install Microsoft Updates
srfndave
2009-12-28, 19:22
I cannot install any updates recommended by Microsoft. They are all failing. I tried to run the HiJack This tool, but it closes in the middle of running, and afterwards gives a permissions error when trying to run it again. Please help!
Thanks,
Dave
Hi,
Please save this (http://download.bleepingcomputer.com/rootrepeal/Win32kDiag.exe) file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
srfndave
2010-01-04, 15:54
Here's the Win32kDiag.txt output (had to zip it because it was too big for pasting). I'm rerunning the GMER because my PC rebooted last time so I lost whatever output it had generated. Thanks for your help!!
Hi,
If it reboots again let me know and we'll take different action.
srfndave
2010-01-05, 16:09
It rebooted again. I did get a copy of the output a little bit before reboot, but I don't know if something was missed right before reboot. I've attached the output.
Thanks!
Hi,
Download The Avenger by Swandog46 from here (http://swandog46.geekstogo.com/avenger2/download.php).
Unzip/extract it to a folder on your desktop.
Double click on avenger.exe to run The Avenger.
Click OK.
Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C.
Files to move:
C:\WINDOWS\system32\logevent.dll|C:\WINDOWS\system32\eventlog.dll
In the avenger window, click the Paste Script from Clipboard, http://img220.imageshack.us/img220/8923/pastets4.png button.
Click the Execute button.
You will be asked Are you sure you want to execute the current script?.
Click Yes.
You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
Click Yes.
Your PC will now be rebooted.
Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.
If that is the case, it will force a BSOD on the first reboot. This is normal & expected behaviour.
After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt).
Please post this log in your next reply.
srfndave
2010-01-05, 17:41
Here's the output from The Avenger:
Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com
Platform: Windows XP
*******************
Script file opened successfully.
Script file read successfully.
Backups directory opened successfully at C:\Avenger
*******************
Beginning to process script file:
Rootkit scan active.
No rootkits found!
File move operation "C:\WINDOWS\system32\logevent.dll|C:\WINDOWS\system32\eventlog.dll" completed successfully.
Completed script processing.
*******************
Finished! Terminate.
Also when the PC came back up, an error message popped up:
(in title bar) Windows - No Disk
(message) Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
Thanks!
srfndave
2010-01-05, 17:44
Also when the PC came back up, an error message popped up:
(in title bar) Windows - No Disk
(message) Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
Thanks!
Using Task Manager, it appears this error message is tied to the csrss.exe process.
Hi,
Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop. Post them back to your topic.
srfndave
2010-01-05, 18:21
Here's DDS.txt:
DDS (Ver_09-12-01.01) - NTFSx86
Run by David Sedovic at 11:07:51.75 on Tue 01/05/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
============== Running Processes ===============
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/ig
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar =
uInternet Settings,ProxyOverride = 127.0.0.1;*.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: FPBrowserHelperObject Class: {6427806d-3820-11d5-9939-00b0d0522eb5} - c:\palm\FireConverterBrowserHelperObject.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll
TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll
TB: &NetWorx Desk Band: {feea54b4-d80f-41c7-87b9-dc08e6d3255f} - c:\progra~1\networx\deskband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {3E1201F4-1707-409F-BB45-A5F192381DA0} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: {6A80972B-ACC9-4BB9-A1E0-69F2EAEA763D} - No File
uRun: [Weather] c:\progra~1\aws\weathe~1\Weather.exe 1
uRun: [cryptoexpert] "c:\program files\cryptoexpert 2005 lite\cexpert.exe" /T
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\ahead\neroph~2\data\xtras\mssysmgr.exe
uRun: [QuickenScheduledUpdates] \bagent.exe
uRun: [Google Update] "c:\documents and settings\david sedovic\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Lala Music Mover] "c:\program files\lala.com\lala music mover\LalaMover.exe" /minimized
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [iPhone PC Suite] c:\program files\netdragon\91 mobile\iphone\iPhone PC Suite.exe /start
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [S3TRAY2] S3tray2.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [VTTimer] VTTimer.exe
mRun: [HorngTech4D] c:\progra~1\mouses~1\bally4d.exe
mRun: [DAEMON Tools-1033] "c:\program files\d-tools\daemon.exe" -lang 1033
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [C-Media Mixer] Mixer.exe /startup
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Vonage] c:\program files\vonage\vonage click-2-call\click2call.exe
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
mRun: [ClamWin] "c:\program files\clamwin\bin\ClamTray.exe" --logon
mRun: [NetWorx] "c:\program files\networx\networx.exe" /auto
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [FlashPlayerUpdate] c:\program files\opera\program\plugins\NPSWF32_FlashUtil.exe -p
StartupFolder: c:\docume~1\davids~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\davids~1\startm~1\programs\startup\foldin~1.lnk - c:\program files\folding@home\winFAH.exe
StartupFolder: c:\docume~1\davids~1\startm~1\programs\startup\warftp~1.lnk - c:\program files\war-ftpd\WarTrayIcon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\cgcall~1.lnk - c:\program files\cg@work\bin\UwaCallLogSvr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\cyberg~1.lnk - c:\program files\cg@work\bin\watchdog.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\epad995.lnk - c:\program files\epad995\ePad995.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc2~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpobnz08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monito~1.lnk - c:\program files\apache group\apache2\bin\ApacheMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\myihom~1.lnk - c:\program files\myihome\app\myiHome-server.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {4B30061A-5B39-11D3-80F8-0090276F843F} - c:\program files\net2phone\Net2fone.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {F1296981-399F-11D5-993C-00B0D0522EB5} - {A59CE2AD-38C6-11D5-82DA-C7B092035D71} - c:\palm\FireConverterIEToolbarButton.dll
Trusted Zone: aol.com\free
Trusted Zone: astarnow.com\www
Trusted Zone: hotcountrynightslive.com\www
Trusted Zone: internet
Trusted Zone: listen.com
Trusted Zone: livetest.com\www
Trusted Zone: mcafee.com
Trusted Zone: rexplorer.net\mlsni
Trusted Zone: surfindave.com\www
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: YExplorer1_8US.CAB - hxxp://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
DPF: {00000075-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
DPF: {0006F063-0000-0000-C000-000000000046} - hxxp://activex.microsoft.com/activex/controls/office/outlctlx.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15030/CTSUEng.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {10D671B0-1254-4376-9348-590133D7B948} - hxxp://foxmovies.a.content.maven.net/mvms/vfs/fox/foxmovies/live/install/installerAX.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkID=39204
DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} - hxxps://secure.stamps.com/download/us/registration/3_0_0_832/sdcregie.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} - hxxp://forms.real.com/real/player/download.html?f=windows/mrkt/rhapx/RhapsodyPlayerEngine_Inst_Win.cab
DPF: {28D47530-CCC7-11D6-936F-00105A5D1C08} - hxxp://www.dyosa.com/download/pei/pei.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {33363249-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/i263_32.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {6CB5E471-C305-11D3-99A8-000086395495} - hxxp://toolbar.google.com/data/en/big/1.1.62-big/GoogleNav.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221437425268
DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} - hxxp://vsp.closetmaid.com/vsp/cmaidctl_vsp.closetmaid.com_downloader.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - hxxp://toolbar.google.com/data/GoogleActivate.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://66.99.115.203/activex/AxisCamControl.cab
DPF: {94B82441-A413-4E43-8422-D49930E69764} - hxxp://66.179.44.121./MediaCM/VisitorChat/TLIEFlash.CAB
DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - hxxp://wdownload.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37398.6598611111
DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} - hxxp://www.filelodge.com/ImageUploader3.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - hxxp://www.talkingbuddy.com/characters/cupid.exe
DPF: {C3B7AF3F-DFBB-4CA2-8B16-781DAE1CC583} - hxxps://www.shmedlic.com/V3/Consumer/ActivatorComponent/SML.cab
DPF: {CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0014-0002-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - hxxp://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://na.webaccess.hp.com/dana-cached/setup/JuniperSetupSP1.cab
DPF: {E7D2588A-7FB5-47DC-8830-832605661009} - hxxp://livenj02.custhelp.com/7560-b440h/rnl/java/RntX.cab
DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio5_0_2_5.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/su/ocx/15030/CTPID.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
TCP: {4717CF57-2E5F-4FC3-B445-048633CD4EB3} = 192.168.0.101
TCP: {AA8166B6-3201-485F-ADE8-42633B3D8C40} = 192.168.0.103,192.168.0.1
TCP: {C719C20D-C945-4710-BED2-23D2ABB86C02} = 192.168.0.101,192.168.0.112
Handler: maven-8110 - {24425AC3-8BB6-4EAA-A1C5-EBCFDA0E08DC} - c:\program files\foxmovies\bin\bin-0\protocolHandler.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\progra~1\qualcomm\eudora\EuShlExt.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll
LSA: Notification Packages = scecli scecli
Hosts: 192.168.0.112 dev.srfndave.com
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\davids~1\applic~1\mozilla\firefox\profiles\bjcp0qi8.default\
FF - component: c:\program files\paypal\paypal plug-in\components\PayPalPlugin.dll
FF - plugin: c:\documents and settings\david sedovic\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npgcplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nplalaDl.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npstrlnk.dll
FF - plugin: c:\program files\opera\program\plugins\npdivx32.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava11.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava12.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava13.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava14.dll
FF - plugin: c:\program files\opera\program\plugins\NPJava32.dll
FF - plugin: c:\program files\opera\program\plugins\NPJPI142_18.dll
FF - plugin: c:\program files\opera\program\plugins\NPOJI610.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
============= SERVICES / DRIVERS ===============
=============== Created Last 30 ================
2009-12-30 23:13:07 0 d-----w- c:\program files\XviD
2009-12-30 23:10:12 0 d-----w- c:\program files\AutoGK
2009-12-30 23:06:13 0 d-----w- c:\program files\ProjectX
2009-12-28 18:33:59 0 ----a-w- C:\UnInstall.dat
2009-12-28 17:48:48 0 d-----w- c:\program files\TrendMicro
==================== Find3M ====================
2010-01-05 16:29:02 2532 ----a-w- c:\documents and settings\david sedovic\David Sedovic_notes.dat
2009-12-07 21:05:22 94104 ----a-w- c:\windows\News Rover Uninstaller.exe
2009-11-24 15:56:40 721904 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-10-11 10:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2002-01-06 17:55:30 266 --sha-w- c:\program files\desktop.ini
2002-01-06 17:55:30 11079 ---ha-w- c:\program files\folder.htt
2005-01-04 22:19:02 56 --sha-r- c:\windows\system32\5CB57C0587.sys
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
2008-09-15 01:18:35 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091420080915\index.dat
============= FINISH: 11:09:14.88 ===============
And the Attach.txt is attached.
Thanks!!!!
Hi,
IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.
eMule
I'd like you to read this thread (http://forums.spybot.info/showthread.php?t=282).
Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).
After that:
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully first.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
srfndave
2010-01-05, 21:11
ComboFix has been run, and I've attached the output.
Thanks!!!
Hi again,
Open notepad and copy/paste the text in the quotebox below into it:
Driver::
UDZJNRZNSAZS
File::
c:\docume~1\DAVIDS~1\LOCALS~1\Temp\UDZJNRZNSAZS.exe
Folder::
c:\program files\eMule
DDS::
mSearch Bar =
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000000
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
Uninstall old Adobe Reader versions and get the latest one (9.2) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).
Uninstall your current Adobe shockwave player and get the fresh one here (http://get.adobe.com/shockwave/) if needed.
Check here (http://www.adobe.com/software/flash/about/) to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).
Uninstall these vulnerable Javas:
J2SE Runtime Environment 5.0 Update 11
Java 2 Runtime Environment, SE v1.4.2_18
Java 2 SDK, SE v1.4.2_18
Java(TM) SE Runtime Environment 6 Update 1
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log. Any issues left?
srfndave
2010-01-07, 01:32
I haven't forgotten or disappeared, it's just taking forever for Kaspersky scan to run. I have a slow PC, and way too many files.
Thanks!
Thanks for the heads up. Make sure protection software is disabled during Kaspersky run. That may make scanning process run faster.
srfndave
2010-01-07, 21:30
PC froze up last night while still running Kaspersky. I had to reboot and start again. Meanwhile, here's the DDS.txt and and ComboFix.txt.
Thanks!
Ok. Shall wait for Kaspersky results before giving further instructions :)
srfndave
2010-01-09, 06:05
The online Kaspersky scan wasn't working for me, so I downloaded the Kaspersky software and ran it that way. The results are attached.
Thanks!
Ok. If you're not going to buy Kaspersky license then you should uninstall it since program is only a trial that will expire after trial period and won't get updates after that.
How's the system running now?
srfndave
2010-01-12, 16:16
It seems to be running much better now. I had to uninstall and reinstall all the .NET versions because one of the Microsoft Updates was failing. I have been able to install all of the Microsoft Updates so far, but still have one that even after it completes successfully, it pops back up again saying it needs to be installed.
I'm going to trial the Kaspersky software for awhile, because obviously the Clamwin one I was using didn't work very well. Do you have any other recommendations for anti-virus software? The ones I've tried in the past have always caused performance problems on my PC.
Thanks for all your help!!!
Hi,
Which update is the failing one?
I've included some recommendations of antivirus and firewall solutions in the ending part of this post.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK
Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.
Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir (http://free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html)
Avast! (http://www.avast.com/eng/download-avast-home.html)
Good commercial ones are from:
Kaspersky (http://www.kaspersky.com/homeuser) and
ESET (http://www.eset.com/products/index.php)
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free (http://www.tallemu.com/free-firewall-protection-software.html) or Comodo Firewall Pro (http://www.personalfirewall.comodo.com/download_firewall.html#fw3.0) (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.